ByReach Mulberry's Customer Service Helpline Without the Wait
Mulberry, the retail store with a focus on bags and accessories, is generally easy to reach. However, that doesn't mean you'll always get fast service when you're trying to make a complaint. Make your complaints faster with DoNotPay's guidance.
DoNotPay can assist you in making complaints with any company. No matter if you need to reach other stores, like John Lewis or Currys, or you have a complaint against Marriott, we're here to guide you.
What Are the Typical Reasons Customers Complain About Mulberry Customer Service?
Even the largest, most well-known company is going to have a complaint or two. Things go wrong sometimes whether you're Amazon or a smaller business. Mulberry customers sometimes need to complain because:
- The customer service representative wasn't as helpful as they should be.
- An order was incorrect, delayed, or never arrived.
- There was a problem with sizing.
- There are unanswered questions that need a better explanation.
No matter what problem you're facing, you have the right to make a complaint and get a response to your situation. That is, as long as Mulberry wants to keep your business. No one wants to continue purchasing from a company that does not offer a worthwhile customer service approach.
How Can I Get in Touch With Mulberry?
The best way to get in touch with any company, be it Mulberry, Virgin Media, Sky, or anyone else, is to utilise their contact information. You can sign in to your account first and make your complaint from there if you're a regular customer, or reach out by phone.
Communications are typically handled Monday through Friday, between 9 am and 5 pm, though additional hours may be available for some departments.
Some Mulberry contact details available include:
| Mulberry Support/FAQ Site | Contact Page |
| Mulberry Phone Number (Primary) | 844-872-8533 |
| Mulberry Phone Number (Customer Service) | 01761 234 230 |
| Mulberry Fax | |
| Mulberry Support Email | uscustomercare@mulberry.com |
How to Fill Out Mulberry’s Contact Form
To fill out the form, look for the link that says, "fill in our contact form" and click it. You'll need to provide:
- Your first and last name
- Your email address
- The reason for contacts, such as a problem with your order, goods that appear counterfeit, repair requests, or other
- A brief message explaining your dilemma
Click "confirm" and await further instructions from the customer care team.
Other Mulberry Contact Info
Mulberry operates out of numerous locations. Thus, there are numerous phone numbers and contact details you can try when you need to get a hold of someone promptly. Some additional numbers include:
- +44 (0) 207 042 5000 - Primarily used for press inquiries and lookbook details
- +44 (0) 207 042 5000 - Primarily used for worldwide wholesale orders
- +44 (0) 207 351 7760 - Primarily used for interior design collections
- +81 0120 097 428 - The Japan number
The Mulberry Home London showroom also has a physical address you can try:
Design Centre Chelsea Harbour Lots Road London SW10 0XE United Kingdom
How Else Might I Get My Mulberry Complaints Handled Promptly?
No matter if you have complaints against Mulberry, Vodafone, O2, EE, or Walmart, you can start by reaching out to an ombudsman that can help. Making your complaint to them may help you get your matter resolved reasonably.
Choosing an Ombudsman
The best way to choose an ombudsman to help you is by visiting the Ombudsman Association website. From there, you can find a match for the service in question. The Centre for Effective Dispute Resolution assists with:
- Retail goods and services
- Financial services
- Home improvements
- services
And many more. They may be best suited to help you with your case.
Get a Refund From Mulberry With DoNotPay's Help
One of the main problems customers face is trying to get a refund for a defective item. Allow DoNotPay to get your refund for you in just a few simple steps. You just need to:
- Open your web browser and sign up for DoNotPay.
- Type in Skip Waiting on Hold and select the product.
- Search for the company you'd like to call.
- Click on the name of the company and have us do the work for you.
We'll promptly get to work communicating with the company on your behalf and work to get your money back. We will let you know what their response is regarding the situation.
DoNotPay Will Reach Mulberry So You Don't Have to Wait On Hold
Perhaps you're having trouble getting on the phone. DoNotPay will place the call and wait on hold for you so you can go about your business. Once someone is on the line and ready to take your call, we will notify you immediately so you can take over the conversation and get your issue resolved.
Struggling With Other Services? DoNotPay Can Help!
DoNotPay does far more than reach out to customer service teams on your behalf. We can help you with various services that you're struggling to handle on your own, or you simply don't have the time for. We'll guide you through:
- Analysing items on a website's terms of service page
- Cancelling anything, be it a subscription, purchase, or otherwise
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Join us today and never wait on hold again!