How to Contact Matalan Customer Service the Easy Way

Jump the Phone Queue for Any Company How to Contact Matalan Customer Service the Easy Way

How to Reach Matalan Customer Service Reps Fast

If you shop with Matalan, you know its mission is to provide value and quality for the modern family. Since they sell everything from womenswear and menswear, to furniture, to homeware, there is likely something for everyone. They have over 230 UK stores and 30 international franchise stores across Europe and the Middle East, plus their online channel. With that kind of reach and such an expansive offering of goods, there is likely going to be a time when consumers need to get in touch with customer service. If you need to reach Matalan customer service, DoNotPay can help.

Matalan Customer Support Contact Information

You can try a few different contact methods when you need to reach out to Matalan customer serviceWhen you contact customer services, you must have all relevant information readily accessible. Pertinent information may include sales receipts/invoice information, tracking number, date of purchase, item information or any other information that will make it easier for customer services to get to the root of the problem or assist you promptly.

Below is a table where you can contact Matalan’s customer service.

Website (FAQ’s Page)FAQs
Phone Number0333 0044444
Emailcs@matalanonline.co.uk
Postal AddressCustomer Services, Matalan, Perimeter Road, Knowsley Industrial Park, LIVERPOOL, L33 7SZ

1. FAQs Page

Matalan first suggests that you check their FAQs Page to look for the solution to common queries. You can find top FAQs, Order Information and other categories.

2. Customer Services Contact Phone Number

Matalan does not list their customer services number directly on their 'Here to Help' page with other contact information, but you can still contact them by phone. If you are contacting them by phone and there's a long wait - no worries. Read on to find out how DoNotPay can help.

3. Matalan Customer Service Email

Matalan suggests that if you cannot find your answer on the FAQs Page, you contact their customer care team by email.

4. Post

While sending a letter through the post is not the quickest or most efficient method of contact for important or urgent questions, Matalan does suggest that you can contact them via this method with questions.

Common Reasons to Contact Matalan Customer Service

There are many reasons a customer may wish to contact Matalan customer service

  • Items from your purchase were missing
  • You were charged incorrectly
  • You had issues with a store employee
  • Your online order is missing
  • Items in your order were damaged or incorrect (i.e. wrong size)
  • You are having issues making a legitimate return
  • You got locked out of your online account

DoNotPay Can Easily Get in Touch With Matalan Customer Service

It can be extremely frustrating when you try to call a company, only to go through the automated phone system and then put into a queue to wait on hold for an unknown length of time. DoNotPay understands that if you are having issues with Matalan or an order, you want to get the problem solved quickly and without hassle. That is why, instead of waiting on hold for long periods of time, we encourage you to use Skip Waiting on Hold. 

Now you no longer have to wait on hold when contacting any customer service department. DoNotPay calls the customer service number on your behalf, waits on hold in place and you can carry on with other important tasks in the meantime.

Here's how to get started using DoNotPay to skip the Matalan phone queue:

  1. Open your web browser and sign up for DoNotPay.

     

  2. Type in Skip Waiting on Hold and select the product.

     

  3. Search for the company you'd like to call.

     

  4. Click on the name of the company and have us do the work for you.

     

That's it. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.

DoNotPay Can Skip the Phone Queue for Any Company

Having trouble with other companies? No worries! DoNotPay understands you are busy, and we can save you time with any company, any time you need to reach customer service. Our Skip Waiting on Hold service works with practically every major company across the world, regardless of industry. We are here to help make your consumer interactions faster and more simplified. We can contact companies such as

What Else Can DoNotPay Do 

In addition to helping you avoid the long phone queue, we can help you in many other ways. If you have problems, issues or concerns, we have solutions! Here are just a few ways we can assist you today:

DoNotPay is here to solve problems while saving you time, money and stress! 

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