ByContact Kwik Fit Customer Service the Easy Way
Tackling car service needs is something that we cannot afford to take chances on. Kwik Fit products promise to provide quality parts whether you are repairing your tires, brakes, air conditioners or car mats. The problem is, that contacting for problems with your vehicle parts can be a burden.
Kwik Fit is a UK-based company that ships parts all over the world. This alone can make it difficult to contact the right customer service department. In some cases, you must contact your local Kwik Fit Centre. In others, you may have to use the helpline or automated options. Who wants to deal with automated services?
Before you stress over a misplaced order or a faulty product, know that DoNotPay can help. We can ensure you reach the right department no matter what type of customer support you hope to contact.
Kwik Fit Customer Service Contact Information You Need
To find a number, your only real option is to look toward your local Kwik Fit Centre. If you aren't sure which Centre is closest to you, you can search based on your postcode, city name or post-town. For instance, if you live in Andover, you can select it and find a specific address and phone number on the ‘locate Kwik Fit Centre page’.
Discovering who you should contact will vary based on the specific needs you may have. If you visited a Kwik Fit Centre, you must contact that Centre for help with your invoice or other things.
For other needs, you may contact Kwik Fit using several methods.
| customercare@kwik-fit.com | |
| Online | Your Comments and Feedback |
| Phone | 0800 75 76 77 |
| Hours | 7 Days a Week
|
Through these options, you should be able to get the support you require, but it can be a process. Then, there may be no guarantees that you can reach a satisfactory result from it.
Other Ways to Submit and Resolve Kwik Fit Customer Service Complaints
If you have filed a complaint and aren't satisfied with the results of it, or haven't been able to contact customer care, other options may be available to you. They should be considered if you have:
- Put forth the effort to contact Kwik Fit
- Feel that the company has handled your issues unfairly
- Wish to avoid taking action
Please note that each of these options should only be considered if you have reached a deadlock with Kwik Fit or other companies. You will need to show proof of what went wrong and all that you have done to try to resolve it with the company.
Consumer Protection or ADR Schemes
If you feel that you have been treated unfairly or have received bad parts from Kwik Fit, you need to know your rights. Some issues that are covered by consumer protection services are
- Faulty or counterfeit goods
- Credit or store cards
- Contracts
- Rogue traders
- Poor customer services
When dealing with each of these issues, help is available. Contact information will vary based on your location.
- In England or Wales:
Citizens Advice
Telephone: 0808 223 1133
Welsh language: 0808 223 1144
Monday to Friday, 9 am to 5 pm
- In Scotland:
Advice Direct Scotland
Telephone: 0808 164 6000
Monday to Friday, 9 am to 5 pm
- In Northern Ireland:
Consumerline
Telephone: 0300 123 6262
Monday to Thursday, 9 am to 5 pm
Friday, 9 am to 4 pm
Ombudsman
If necessary and all other resolution options have been exhausted, consumer protections may refer your situation to an Ombudsman. Ombudsman can help you with complaints regarding
- Billing or Payments
- Customer Services
- Delays Installation Issues
- Loss of Services
- Misrepresentation of Sales Teams
- Contract Cancellations
Once you have filed your complaint and supporting evidence of it, the Ombudsman will investigate. They will review your evidence, contact the company and attempt to resolve the issues.
Small Claims Court
Small claims a court is also a viable option if you are out of ideas regarding how to reach a satisfactory result. However, to take advantage of it, you must be able to prove that you have tried all other options and remain unable to reach a resolution.
The maximum amount of money you can claim in small claims court will vary based on your location.
- In Scotland, the max is £5,000.
- In England and Wales, the max is £10,000.
- In Northern Ireland, the max is £3,000.
For each of the options listed above, you must put forth the effort of resolving the problem on your own first. If you are not sure that you can make the effort or do not know where to begin with the process, DoNotPay can help.
DoNotPay Can Help You With Kwik Fit Refunds and More
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The DoNotPay method can work for you as well when contacting KwikFit.
How to Contact KwikFit Customer Service Using DoNotPay
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