How to Delete Your OurTime Account

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Delete Your OurTime Account

For most people, dating services have a limited usefulness. Either the app works for your socialization style or it doesn't. Either you meet someone you're happy with and leave or are eventually dissatisfied with the selection and leave. This is equally true for OurTime, an over-50 dating site meant to help seniors connect in energetic and loving relationships.

For many OurTime leaves a lot to be desired. If you're ready to , DoNotPay can help. If the built-in features don't work, if you run into technical difficulties, or if you lost access to the email you signed up with, DoNotPay can help.

How to Delete Your OurTime Account the Official Way

Suspend Your OurTime Paid Subscription

If you purchased or signed up for a paid OurTime subscription (necessary to use most of the site features), you will want to cancel this before you delete or suspend your account. Otherwise, payments may continue while you are not using the site.

You can cancel your subscription at least 24 hours after your payment has been processed and up to 48 hours before the renewal date.

  1. Log into OurTime
  2. Click on your Username
  3. Navigate to "My account settings"
  4. Select "Manage my subscription"
  5. Confirm your choice and click "continue"
  6. The cancellation is complete when you get the message "The automatic renewal of your subscription has now been canceled"

Delete Your OurTime Account

To delete your OurTime account, you will need to log in and follow the path through your account settings.

  1. Log into OurTime
  2. Click on your Username
  3. Navigate to "My account settings"
  4. Scroll to the bottom of the account settings page
  5. Select "To suspend or delete your account, click here"
  6. Scroll to the bottom of the Suspend/Delete page
  7. Select "To delete your account and permanently remove your profile from the site, click here"
  8. Complete the form and confirm your choice
  9. Check your email for an account deletion confirmation

Once you have completed the process, your OurTime account will be deleted within 24 hours.

Suspend Your OurTime Account

If you would rather just suspend your account to potentially return later, you can do that, too. Suspending your account will take your profile offline, but will not provide the cybersecurity benefits of account deletion.

  1. Log into OurTime
  2. Click on your Username
  3. Navigate to "My account settings"
  4. Scroll to the bottom of the account settings page
  5. Select "To suspend or delete your account, click here"
  6. Select "Suspend my account"
  7. Confirm your choice

Can I Delete With — A Summary

Live ChatNo

How to Delete Your OurTime Account If You Can't Log In

You may have noticed that all the methods for subscription and account deletion require you to be logged in. How do you if you can't log in? If you've forgotten your password, lost your email address, or experienced technical difficulties, this can make it impossible to login in order to delete your account or stop the paid subscription.

In this case, you can try to reach out through their human-managed customer service. OurTime admins can be contacted through their onsite customer service request form, found through the FAQ.

Navigate to OurTime. Scroll down to the bottom of the page and select "Help/FAQ" in the footer list, at the bottom. Then select "Contact Us" from the bottom of the FAQ list. Fill out your information and let the admins know you want to stop your subscription and delete or suspend your account.

If this doesn't work, don't worry. You're not out of options. DoNotPay can also help you delete your account without the original credentials.

Wait, I Want to Recover My OurTime Account Instead

If you have lost control or access to your OurTime account, you don't have to delete your account to make a new one. DoNotPay can help you recover passwords, change default email addresses, appeal a ban, or manage your subscriptions. We have an entire suite of account management services you can choose from. If one of these better suits your needs, we can help you quickly regain access to your OurTime account to look for love or close your profile as you see fit.

Deleting Your OurTime Account with the Help of DoNotPay

If you cannot log into OurTime to delete your account or if your request for customer service is not successful, DoNotPay can help. You don't have to let technical difficulties or lost email accounts allow your information to float unclaimed forever. Our Delete Old Accounts service can help you to delete your OurTime account as well.

Our Delete Old Accounts service is focused on providing better cybersecurity for people across the globe. All you have to do is give us the identifying information needed to verify the account belongs to you. From there, we'll handle the customer service and slow responses until your account is deleted, then let you know that all your data has been cleared from their servers. It's as simple as that.

How to Delete Old Accounts Using DoNotPay:

If you want to delete old accounts but don't know where to start, DoNotPay has you covered in 7 easy steps:

  1. Go to Delete Old Accounts product on DoNotPay.

  2. Select the type of account you are trying to delete, such as email, streaming service, social media, gaming, eCommerce, and more.

  3. Tell us more about your account, including usernames and associated emails / phone numbers.

  4. Help us verify your account ownership by entering the date you first created the account, when you last logged in, any payment methods saved under the account, etc.

  5. Upload photographic evidence if you have any that can help prove your account ownership.

  6. Enter any last known or previously used passwords.

  7. Enter your contact information and submit the task!

DoNotPay Works across All Accounts with the Click of a Button

Our account deletion service isn't limited just to OurTime. DoNotPay can help you delete any account, whether or not you still have the login information. Here are a few other essential accounts that might be floating around unused in your digital history that we can help you delete.

What Else Can DoNotPay Do?

Are there more ways DoNotPay can make your life easier, more affordable, and less stressful? Absolutely! We have developed a wide range of account services to cut through the red tape and handle life's little hassles so you can focus on more important items on your to-do list.


Deleting old dating service accounts is a good idea for your cybersecurity, finances, and peace of mind. DoNotPay can help you clean up your online accounts with a quick and easy process.

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