Delete Your Ashley Madison Account With Ease

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How To Delete Your Ashley Madison Account for Free

Although online backlash has caused the Ashely Madison site to temporarily disappear, according to the website's Facebook Page, the website for members of married couples to find hookups still exists. That means that you can finally delete your account if you so desire. If you want to join the spouses who are , DoNotPay can help you!

You can delete your Ashley Madison account yourself relatively quickly as long as you have Facebook and your Ashley Madison username and password. That's because the website has obscured its official URL, rather than allowing it to be public. The company's Facebook Page uses to disguise the current live version of the Canadian website.

You can also use the DoNotPay solution for a more efficient, simplified process, so you can expedite the account deletion process. Our method absolves you from needing to visit the Ashley Madison site again. At DoNotPay, we created an automated process that lets you delete the account without frustration or a complex method. You can also find a DoNotPay process for:

  • canceling your subscription services,
  • appealing your ban, if you're locked out,
  • recovering your password if you forgot it.

We also provide assistance with deleting your accounts with platforms, such as Amazon, PayPal, and Uber.

What Happens When You Delete Your Ashley Madison Account?

When you delete your Ashley Madison account, you will not be able to reactivate it. If you decide to rejoin, you will need to visit the Facebook Page to access the site through the flow-through link. Deleting your Ashley Madison account means you will lose all associated data, including chat conversations, photos, videos, etc. You will no longer be able to access the account.

How to Delete Ashley Madison Account on Your Own

Under normal circumstances, you would need to visit the Ashley Madison Facebook Page to click the official website link. This takes you to a flow-through site that lets you click again to reach the actual, official Ashley Madison site, which still uses the domain name You can use the link provided on this webpage to begin your account deletion process.

According to the Ashley Madison website, you have two options for removing your account. You can deactivate your account, or you can fully delete your account.

Account Deactivation: This method removes your profile from search results, hides it from the site, and offers you the ability to restore the account by contacting their customer service directly.

Full Deletion: This method removes your profile from the search results and from the site. It also removes the photos you posted and messages you sent and received, as well as messages from the recipient's mailboxes, including gifts and winks sent. This level of profile removal also results in the removal of your usage history of Ashley Madison and all of your personally identifiable information from its website.

  1. Decide if you want to deactivate or delete your account.
  2. Using a desktop computer, navigate to the Ashley Madison website.
  3. Log in to your Ashley Madison account.
  4. Open the "Manage Profile" page.
  5. Choose "Delete Profile" from the options presented.
  6. Choose either the deactivate option or the delete option.

Can I Delete With:

Live ChatNO

Many individuals ask how to delete an Ashley Madison account on iPhone, but this is not possible. You cannot delete one of these accounts using an Android smartphone either. If you want to delete the account yourself, you can only do so from a desktop computer.

If you have problems during the process of deletion or it does not work, you can email the Ashley Madison company at

Perhaps you no longer have access to your login and password. You may not have access to a desktop computer. Perhaps the method described in the FAQ for the website did not work. You can hire a lawyer to draft a demand letter that uses appropriate legal language to have Ashley Madison remove your data.

You should use the US Postal Mail to send this as a certified letter. You should first have the letter notarized. By choosing certified US Postal Mail, you obtain legal documentation that proves you sent the letter, the date mailed, and that Ashley Madison received it. Hiring a lawyer ensures the letter includes appropriate legal language.

Reasons to Learn How to Delete Ashley Madison Account

When hacked in 2015, the users of The Ashley Madison Agency, as it is known officially, became public. According to CNN, the revealing hack ruined many marriages because only one spouse used the site. While the website touts itself as a tool for those with open marriages or couples who want to explore polygamy together, in reality, most of its users were using the site illicitly. After the fallout incurred in 2015, some individuals who had used the Ashley Madison website decided to delete their accounts.

When public outcry caused the website to hide its access, other people lost access. Those who are now divorced no longer need to hide on the website, since they can use normal dating sites that provide limitations, such as requiring users to be single. If you joined the new version of the site since that time, discovering the unhappy results that others experienced might move you to delete your account. Let DoNotPay help you delete your Ashley Madison account quickly and efficiently.

How DoNotPay Helps Delete Your Ashley Madison Account

Here's where DoNotPay can help.

We have years of experience handling customer service issues and helping resolve problems with online accounts is no exception. Through our Delete Old Accounts product, we'll ask you a few questions regarding your account and collect information to help verify your account ownership.

Once your case is ready to go, we'll submit a demand letter to the service provider on your behalf, verifying your account ownership and requesting for your account to be deleted. We'll also ask for all of your personal data associated with the account to be deleted under the rights granted to you by data privacy laws, including the California Consumer Privacy Act (CCPA 2018), Virginia Consumer Data Protection Act (VCDPA), and General Data Privacy Regulations (GDPR).

Some accounts DoNotPay can help you delete:

  • Email accounts (Gmail, Yahoo, Outlook, AOL, etc.)
  • Streaming services (Netflix, Hulu, HBO, etc.)
  • Gaming services (League of Legends, Fortnite, Minecraft, etc.)
  • Social media (Snapchat, Twitter, Facebook, Instagram, etc.)
  • eCommerce platforms (Amazon, eBay, Etsy, etc.)
  • Other service platforms (Uber, Venmo, PayPal, E-harmony, etc.)

How to delete old accounts using DoNotPay:

If you want to delete old accounts but don't know where to start, DoNotPay has you covered in seven easy steps:

  1. Go to Delete Old Accounts product on DoNotPay.

  2. Select the type of account you are trying to delete, such as email, streaming service, social media, gaming, eCommerce, and more.

  3. Tell us more about your account, including usernames and associated emails/phone numbers.

  4. Help us verify your account ownership by entering the date you first created the account, when you last logged in, any payment methods saved under the account, etc.

  5. Upload photographic evidence if you have any that can help prove your account ownership.

  6. Enter any last known or previously used passwords.

  7. Enter your contact information and submit the task!

And that's it! DoNotPay will submit a demand letter to the service provider on your behalf, verifying your account ownership and requesting your account to be deleted. We'll also ask for all of your personal data associated with the account to be deleted under the rights granted to you through data privacy regulations. You should hear back from them directly via email for more updates regarding your issue if they have any further questions or concerns.

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