Get Green Flag Customer Service in a Jiffy

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Reach Green Flag Customer Service the Easy Way

When you have an issue with a company, trying to get in contact with a live person can be a challenge. If you do get a hold of someone, you are often passed from person to person before you can get a word in. This means you often end up waiting on hold for extended periods. A poll by Privilege Insurance found that Brits spend around four and a half months of their lives waiting in queues.

If you need to get in touch with , DoNotPay has a way to speed up the process for you. We built a robot that dials the number for you and connects you once you reach an actual human being. Green Flag isn't the only customer service we can help you with. Some other businesses we can help you reach include

If you want some help getting hold of Green Flag quickly, DoNotPay can help.

Green Flag Support Contact Information

Here is a list of important contact information for .

How to Reach Green Flag Customer Service
WebsiteContact Us and Help Centre
PostCustomer Relations Manager

Churchill Court

Westmoreland Road



Phone Number0345 246 1558

Monday to Friday: 8 AM - 9.15 PM

Saturday: 9 AM - 5 PM

Sunday: 10 AM - 5 PM


Green Flag claims that it will try to resolve most complaints within three days of receiving the complaint. However, if they can't resolve it in the time frame, Green Flag will give you information on the next steps.

Alternate Ways to Resolve Customer Service Complaints

If Green Flag does not satisfactorily resolve your complaint, there are three other avenues you can take.

  1. ADR Schemes

Alternative Dispute Resolution (ADR) is a different way to settle disputes that don't involve going to court. The two most common forms of ADR are mediation and arbitration. In mediation, a third party works with the disputing party to come to a mutually acceptable outcome. On the other hand, arbitration is when a third party looks at the facts and makes a decision that's generally binding on one or both parties.

The three most common ADR schemes in regulated sectors are

  • Financial services
  • Telecoms
  • Energy
  1. Ombudsman

An ombudsman is someone whose job is to look into complaints about organisations and companies. They are known for being free and impartial, so you can trust that they won't take sides. If you have a complaint with Green Flag not fixing your issue after eight weeks, you can take it up with the Financial Ombudsman Service.

  1. Small Claims Court

If you have tried both ADR and talking to an Ombudsman and still don't have your issue fixed, you can take the problem to small claims court. The most money you can claim in a small claims court varies by location.

  • England and Wales: £10,000
  • Scotland: £5,000
  • Northern Ireland: £3,000

Common Reasons People Contact Green Flag Support

Here is a list of common reasons why people might contact Green Flag Support.

  1. They were charged for services they did not receive.
  2. Their car was damaged during service.
  3. They changed their level of service and were charged the wrong amount.

Get in Touch With Green Flag Customer Service Using DoNotPay

It's frustrating when you have an issue with a company and feel like nothing you're doing makes a difference. Spending hours on the phone waiting to actually reach a human being is annoying, and it gets even worse when that person can't help.

At DoNotPay, we created the Skip Waiting on Hold product so that you don't have to wait in a queue again. Instead, we will call the number for you and transfer you over when a human answers.

Here's what you have to do

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you’d like to call.

  4. Click on the name of the company and have us do the work for you.

That's all! DoNotPay will tell you the instant someone picks up so that you can talk to a customer support representative without having to wait on hold.

What Else Can DoNotPay Do?

DoNotPay can help you skip the phone queue for quite a lot of companies, but there are plenty of other things we can do. Here are some examples.

  • Help you take a company to small claims court
  • Get access to free trials
  • Learn how to analyse a company's Terms of Service (TOS)


When you have an issue with a company, you want to get it resolved as quickly as possible. However, it's frustrating to spend hours waiting in a queue to talk to someone who can help you. With DoNotPay's Skip Waiting on Hold product, you can avoid wasting time. We will dial and wait in line for you, and then transfer the call to you when a representative picks up. Contact us today for more information.

Want your issue solved now?