Reaching Goskippy Customer Service Has Never Been Easier

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Get Through to GoSkippy Customer Service With Minimal Wait

When a company's service doesn't work as advertised, it creates a lot of stress for the consumer. It's not always as easy calling the phone number and getting the issue resolved. You'll be placed on hold until someone can assist you, which could disrupt your entire day. Speaking with a company's customer service representative over the phone is seemingly the fastest way to get answers. In reality, that's only if you're lucky enough to be first in line. If you have other priorities but don't want to lose your spot in a customer service phone queue, try using DoNotPay.

How to Contact GoSkippy Customer Support

If you're having problems with your , here are the best ways to contact the company:

Phone Number0344 776 9391
FAQ PageFrequently Asked Questions
Live ChatAccessible via the red rectangle under 'What would you like to do?' on the Contact page
Online FormViewable on the Complaints page
PostGoSkippy Insurance Lysander House Catbrain Lane Bristol BS10 7TQ

GoSkippy's customer support team is only available between 09.00-17.30 on weekdays. While your call may get answered on weekends, you might not get your problem resolved without a support specialist. You'll have to leave your message with whoever picks up the phone and hope that the message is relayed.

No matter how you decide to report a problem, encourages you to include the following:

  • The full name and address associated with your policy
  • Your policy number and client reference number
  • Your preferred contact method
  • A description of your ideal resolution

GoSkippy aims to resolve most of its complaints within three working days. If this isn't possible, you should receive a written acknowledgement that your complaint has been received. GoSkippy also promises to keep you informed about when your problem will be addressed.

What to Do When GoSkippy Can't Solve Your Problem

When GoSkippy either ignores your issues or provides insufficient support, you can pursue ombudsman services. An ombudsman will help you work with GoSkippy and try to get answers before going to court.

To get started, you can contact the Financial Ombudsman Service via

  • Email:
  • Landline Phone Inquiry: 0800 023 4567
  • Mobile Phone Inquiry: 0300 123 9 123
  • Post:

The Financial Ombudsman Service Exchange Tower Harbour Exchange Square London E14 9SR

Cancelling Service From GoSkippy is Easy With DoNotPay

DoNotPay can easily help you reduce the frustrations of phone queues. However, if the customer support team never seems to address your concerns, it could be time to end your service. Of course, that often also involves contacting GoSkippy to confirm that everything is actually cancelled.

If you're through with this company altogether, DoNotPay can cancel your GoSkippy insurance in three easy steps:

  1. On your DoNotPay homepage, search for 'Manage Subscriptions’.
  2. Choose whether you'd like to cancel the service at a future date or immediately.
  3. Give us a few details about yourself to help us identify your account with the company.

Once your request is generated, DoNotPay will demand that GoSkippy cancel your account on the date specified by you. We'll keep sending you updates until all of your policies have been cancelled. Our How to Cancel service can also be used for any other subscription that you no longer need.

Common Reasons Why Customers Contact GoSkippy Support

Smart Money People is filled with comments from unsatisfied GoSkippy customers. These customers have experienced the following situations.

Unexpected Renewals

Customers may choose not to renew their insurance plan because they had found a better deal from another company. Even so, they received a text saying that a direct debit had already been set up on their behalf.

Hidden Fees

GoSkippy is notorious for outrageous admin and cancellation fees, sometimes totalling hundreds of pounds. None of these is directly advertised on their website, so many customers are taken completely by surprise.

Unexpected Cancellations

One user paid for bike insurance only to have their policy cancelled a week later due to a simple documentation error. Reporting the problem right away can prevent your policy from being terminated.

The DoNotPay Way to Manage a Crowded GoSkippy Phone Queue

Sometimes GoSkippy can still solve a problem successfully, but only if you can stand the wait. With DoNotPay, you no longer have to dread phone queues and their monotonous hold jingles. We've designed a robot "caller" who will stay on the phone until someone can help you immediately.

Here's how to get started with skipping a GoSkippy phone queue:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you’d like to call.

  4. Click on the name of the company and have us do the work for you.

Just keep your phone on while DoNotPay holds your spot. We'll let you know as soon as a support agent is ready to handle your call. We can even record your call so that it can be used as supporting evidence, should you ever need to file a complaint.

DoNotPay Has Settled Thousands of Customer Service Disputes With Other Companies

If you're satisfied with DoNotPay's GoSkippy support experience, we invite you to use this product for these popular brands:

DoNotPay Knows How to Efficiently Solve Any Problem

DoNotPay has proven to be the easiest solution for

Companies with poor customer support and tedious complaint reporting procedures can turn the smallest problems into big hassles. No matter what kind of issue you're having, having a DoNotPay account puts you in the best place to solve it.

Want your issue solved now?