How Can I File a Consumer Complaint Against Furniture Village

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How Can I File a Consumer Complaint Against Furniture Village

Furniture is an important household item that everyone needs. Every room in a house or apartment needs at least one piece of furniture. There are many choices of furniture available. It is an important purchase for most people. Regardless of a shopper's budget, they want a quality piece that will meet their needs and usually for a very long time.

Many furniture companies, including Furniture Village, spend most of their advertising and budget on getting customers into their stores. They don't put as much emphasis on letting customers know how to get problems resolved or to file complaints. DoNotPay is working diligently to change that. DoNotPay makes it very easy to contact customer service at any company, including , and get their problems resolved.

How Can I Get in Touch With Furniture Village to File a Complaint on My Own?

There are quite a few ways to contact for complaints:

1. Customer Care Centre

The phone number is 0800 804 8879 or 203 102 8640. Customer care is available Monday to Friday 10am - 8pm and Saturday and Sundays 9am to 6pm

2. Website

Visit the Furniture Village website for more information.

3. Email

A contact form is available to fill out on the website for follow up. The form allows the requester to choose the specific enquiry for the contact:

  • Product
  • After Care
  • Delivery
  • Existing order
  • Other
  • Call me back

You may also send them a direct email.

4. Social Media

Here’s a list of the social media channels for Furniture Village:

  • Facebook - Furniture Village UK has photos and sale info. The page links back to the website for shopping. You may try to contact them through Messenger,
  • Twitter - @OfficialFV - The page has limited activity, but Direct Messaging may be available.
  • Instagram - @furniturevillage is an active page with over 80,000 followers
  • Pinterest - Furniturevillage is an inactive page but has link back to website
  • YouTube - Furniture Village YT is inactive but contains videos about their products as well as links back to other social media pages.
  • LinkedIn - Furniture Village Company Page is available for business and employment information but it is not for customers

The social media presence for Furniture Village is limited. The most viable means of contacting them may be to:

  1. Visit one of their 54 stores. You can use the store finder to locate a store near you.
  2. Call them on the phone.
  3. Fill out a contact form on the website.
  4. Use the Customer Service app with DoNotPay.
Contact Information for Furniture Village Customer Care
Phone numbers+44 800 804 8879

+44 203 102 8640

Help CentreAvailable on their Customer Contact Page
WebsiteFurniture Village
Corporate AddressFurniture Village

258 Bath Road

Slough, Slough SL14DX

United Kingdom

What Types of Furniture Does Furniture Village Sell?

Furniture Village offers furniture for every room in your home.


  • Beds and bedding
  • Mattresses
  • Dressers

Living Room

  • Sofas
  • Armchairs
  • Tables

Dining Room

  • Tables
  • Chairs


  • Tables
  • Chairs
  • Bar stools

Home Office

  • Desks
  • Chairs


  • Rugs
  • Light fixtures
  • Wall art
  • Clocks

Garden Furniture

Furniture Village has noticed on their website a long list of items on sale, clearance, and quick delivery.

Problems You May Encounter with Furniture Village Customer Care

Getting through to customer service for assistance on your own can be very time-consuming. Trying to find the correct place to file a complaint with Furniture Village can be the biggest hurdle to getting a resolution. Other complaints include:

  1. Getting slow response to enquiries
  2. Difficulty getting through to the right department
  3. Links on the website that go nowhere
  4. Getting useless information back from the company

How Can DoNotPay Help Me File a Complaint

DoNotPay has you covered in 4 easy steps. All you need to do is log on to DoNotPay and:

  1. Look for the issue with customer service you are experiencing.
  2. Select one of the complaint choices that best matches what your concern is about.
  3. Fill in the name of the company you are filing your complaint about (Furniture Village or any other company).
  4. Write a basic explanation of the problem you are having with the company.

Filing a complaint with any company using DoNotPay is really easy. Simply follow these steps and DoNotPay will get started submitting your complaint to the company on your behalf.

Get Any Customer Service Issue Resolved with DoNotPay

If you haven't reviewed the solutions available on DoNotPay, you don't know what you are missing. Here is a short list of companies DoNotPay will connect you with to help you resolve any customer service issue.

  • CarShield warranty isn't honoured
  • Virgin Media continuous service interruptions
  • Starbucks service problems
  • Hermes product returns
  • Chipotle missing order
  • BBC service problems
  • Royal Mail package delivery missent
  • British Gas billing overcharges
  • Ofcom complaints about any company
  • Tesco grocery price complaints

There are many more direct contacts available on DoNotPay. DoNotPay has you covered with virtually every company you could complain about.

What Else Can DoNotPay Do for You?

DoNotPay has helped thousands of people resolve thousands of problems. There are just too many to list here. Check out this short list of some of the things DoNotPay has helped people accomplish.

There are many more than this list. Join DoNotPay today to file a complaint against any company that wronged you!

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