How to Claim eSky Refunds the Fast and Easy Way
Have you recently booked a flight through eSky and for whatever reason are trying to for that flight? With claims to the best prices available on flights to and from the UK and any abroad destination from all available airlines and the best rates of 1.3 million different hotels globally eSky sounds too good to be true.
In this post, we are going to take a look into eSky and the refund process that seems to be at the core of the negative reviews for eSky. If that scenario sounds familiar then we have created this post just for you as we then turn our attention to the fast and easy eSky refund solution from the DoNotPay platform.
Refund Basics From eSky
The service that eSky provides is rather simple in concept. Shop the available airlines that serve both the start city and the destination city of your trip and present that information to you. Find the airline that offers the best value and click the buy button. That is where the problem begins as you have just secured the services of eSky to act as the middle-man hence charging you a nonrefundable premium to use their service.
The service that eSky charges you for can be done on your own if you are willing to sift through the available airline information about your trip. The fine print of the T&C's of the agreement between you and eSky is meant to be confusing so you will be less likely to discover you have been taken advantage of.
From the home page of eSky.co.uk scroll to the bottom of the page and under the heading 'About eSky' click 'Terms and Conditions.' On that page, the first item listed #1 states:
These Terms specify the rules for using the "Booking System" for third party services offered via the www.eSky.co.uk website and the Call Center, including booking and purchase of Air Tickets, Travel Insurance, Hotel Services, Travel Packages, Charter Flights, Train Tickets, and other services made available within the Booking System.
Right there clears eSky for any wrongdoing as you have secured their services as a 'Booking System' for third party services offered through the eSky website.
So, What Does That Mean?
So what does all of that information mean to a ticket holder ? It simply means that you have your work cut out for any hopes of a refund.
That is precisely what all the negative reviews (and there are many) refer to when looking through various resources for reviews on eSky.
Tripadvisor is one of the trusted authorities in travel services and the reviews of those services. In 43 assorted reviews from people across the UK, the main theme resonating with each was the fact they needed a refund and were looking for answers. Here’s a summary:
- Being told their refund would come when the airline refunded eSky for the flight -
eSky only buys seats on commercial airlines that were not sold. They buy these seats at ridiculously low prices because they buy so many and the deal between eSky and the airlines is that these seats are nonrefundable
- Being told their refund has already been processed and they should receive it soon - These customers were still waiting for a refund 3 and 4 months later
- Being told they (eSky) had not received confirmation from the airline that the flight was canceled - Again waiting for a refund several months after the fact.
If you refer back to the eSky website and the page for general information regarding the terms and conditions click this link to examine the complaints and policy and procedures section. In it, you will find language alluding to
- Protecting eSky from any potential action
- All rights to cancellation of service are denied once the service has been initiated
- All rights to a refund are held pending an investigation by the eSky team
With the status of your refund being held hostage by a swarm of legalese, your best course of action is the action taken by those who have received a refund.
A quick look at your refund options with eSky:
Can You Request a Refund Via | Yes / No |
DoNotPay | Yes |
Yes | |
Phone | Yes |
Letter | No |
Website | No |
In Person | Yes |
You need someone to fight on your behalf for the refund you deserve. That someone is DoNotPay and the services they can provide care in their wheelhouse of expertise and working for your benefit.
Let's show you the fast and easy solution for your eSky refund.
eSky Refund Solutions From DoNotPay
Sometimes there are issues in your life where you need the services of someone with experience but you can't afford the price of a lawyer. This is where DoNotPay comes in as they can level the playing field and prepare and send properly worded letters that go to work for you.
DoNotPay's user interface is as simple to use as filling out an online survey. Just answer a few basic questions and let the DoNotPay team do the heavy lifting for you in .
Here's how:
- Find the File a Chargeback product on DoNotPay.
- Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant.
- Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence.
The eSky customers who had received a refund reported that using the chargeback system was the only way to circumvent the frustrations and confusing elements of an eSky refund. That is the definition of the DoNotPay chargeback product.
What Else Can DoNotPay Do?
You can settle refund disputes fast and easily with DoNotPay and we just proved that by. That is just the beginning of what DoNotPay can do for anyone in similar circumstances.
Take a look at these related issues that DoNotPay has successfully navigated in the past:
- Refunding airline tickets
- easyJet refund
- Trainline refund
- Wowcher refund
- Just Eat! refund
- NatWest Chargeback
- Amigo Loan refund
- Trainline Delay refund
- Teletext Holidays refunds
- Argos refund
- Council Tax refunds
- Using Virtual Credit Cards
Your time is valuable so use it doing something besides worrying about your eSky refund when you lean on the team from DoNotPay!