How to Get a DPD Refund in Minutes

Chargebacks and Refunds How to Get a DPD Refund in Minutes

How to Get a DPD Refund Effortlessly

DPD is among the main international parcel delivery service providers. It handles normal parcels weighing below 30 kilograms. The organisation delivers more than 5.3 million packages globally every day. They have headquarters in France, but their services are available in the UK, Asia, Africa, Europe, and more nations globally.

Fortunately, among their services, DPD offers refunds/returns services because they understand that you may not be satisfied with their services and would want to apply for a refund/return. They give you 28 days from the day you placed an order, and once they accept your return request, the refund is availed by the same payment method you used to purchase.

The good news is that you don't have to go through this process alone. DoNotPay can come in handy. We'll successfully help you to navigate DPD's bureaucracy with just a few clicks.

How to Get a DPD Refund on Your Own

If you no longer want to send your parcel, you may cancel your order or request for a refund from DPD.

Cancelling Your Order

You can cancel a DPD order within fourteen days after you place it. DPD will refund the whole amount paid for the service, provided that the cancellation request has been made before the goods are collected. You can do so via:

1. Email

You can cancel your order by contacting DPD via email.

2. In-Person

You can return the order to your local DPD pickup shop, where you will get a receipt for your refunds. If you give your mobile number to the shop, you will get updates concerning the refund of your product or products.

3. Website

You can place your DPD pickup label on your box, then choose the convenient pickup point using the DPD website.

4. Letter

If you're not satisfied with your order and want to get a refund, kindly complete and enclose your return form. You can then return the parcel through an alternative postal service you wish to choose or a DPD service.

Requesting for a Refund

When requesting a refund, all refund claims may be made through DPD's Help Centre.

The following info is needed:

  • Your DPD number of references
  • The cancellation reasons
Can You Request a Refund ViaYes/No
DoNotPayYes
Website/HelpCentreYes
LetterYes
PhoneNo
EmailYes
In-PersonYes

The DPD Refund Policy

Here are some important information from the DPD Refund Policy:

  • Eligibility requirements for the refund:
  1. You should be a contract holder with DPD
  2. You should have booked delivery within the last twenty-eight days
  3. You should have requested your refund before drop-off or collection
  • You should note that refunds cannot be processed for any consequent loss. Refunds can only be provided on the basis of service definitions on the particular service picked at payment; ensure that you kindly inspect your service definitions.
  • When prepaying, refunds may take 1-2 days to process. The original payment method might take five-seven working days, like all refunds should undergo a process to make sure that no collection took place.
  • You have 28 days from the day the order was done to request for a refund. Should a refund be suitable, it shall be returned using the original payment method used to book the transaction or into the prepayment account. Refunds might only be processed to the contract party who booked the order.
  • Products should be refunded in their original condition, and unfortunately, the items that are used or opened are not accepted back unless the product is defective or damaged.

How Long Does It Take to Receive a DPD Refund?

The DPD refunds show up on your online invoice as credits when approved between seven and ten days, starting from the dates of the disputes.

How to Get a DPD Refund With DoNotPay

DoNotPay offers you the quickest and easiest way to request a refund from DPD. All you're expected to do is:

  1. Search for the Chargeback Instantly product on DoNotPay.

     

  2. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank as well as the merchant.

     

  3. Choose the reason for your chargeback, and offer relevant details, including the charge date, a description of the payment, the charge amount, and any files you can upload as evidence.

     

Get a Refund for Any Company Using DoNotPay

Besides DPD refunds, using DoNotPay can also help you get the following:

There’s More From DoNotPay

Alongside DPD refunds, you can also get the following services at DoNotPay:

To get more and better services, contact us today. We pride ourselves on your satisfaction!

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