Reach Dorothy Perkins Customer Service Hassle-Free

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Reach Dorothy Perkins’ Customer Service Agents Easily

Dorothy Perkins is a leading women's high street fashion store in the U.K. that's been around for decades. Their online presence is also strong with a website continually proving how diverse their fashion accessories continue to be.

What if you had a problem with a recent order, though, and need to contact ? Dorothy Perkins does offer ways to contact them about issues, even though it's a bit protracted as all customer service contacts are.

We can help speed up how you communicate with customer service using our DoNotPay app.

Dorothy Perkins' Customer Service Methods

If you have a problem with an order, you need to talk to a representative. The first thing to do is click the Help button at the bottom of their main page. From there, here's what you need to do

  • Click Contact Us on the list of Customer Service topics on the far left of the FAQ page.
  • You'll discover that Dorothy Perkins doesn't have a main customer service phone number, which is a bit unusual.
  • Rather than call, Dorothy Perkins wants you to contact them via Apple Messages, on their Facebook page, Twitter page, or through their email.
  • Their customer service email is

The store reminds customers to always have their order numbers available before talking to a representative through the above customer service methods. At one time, they also used a WhatsApp channel for a customer service contact, but it's currently not available.

When you contact Dorothy Perkins customer service you have to prepare the following information:

  1. Your name
  2. Order number
  3. Product name and code
  4. Picture of the fault
  5. Description of the fault

Where to Find Quicker Help with Customer Service at Dorothy Perkins

Fortunately, since Dorothy Perkins uses social media as a major form of customer service contact, you can get many problems addressed that way. Here's what you need to know

  • Visit the specific Dorothy Perkins customer service Twitter page to post your problem. Representatives are usually at the ready to help you get it solved. Just remember it might take extra time to get a reply, especially if you send a question via direct message.
  • You can also visit their Facebook page. Representatives are also reading there to help you with all customer issues. Most issues are taken care of through internal messaging.
  • If you happen to be on an Apple device, asking Dorothy Perkins questions through Apple Messages is also fairly convenient. Even then, you have to wait for a response.

While it's fortunate that Dorothy Perkins doesn't make customers wait interminably on a phone line, the above methods aren't always as fast as one would hope.

How to Reach Dorothy Perkins Customer Support
WebsiteContact Us and Help Center
PostDorothy Perkins,

PO Box 553, Burnley

BB11 9GD

Common Reasons Customers Need Customer Service from Dorothy Perkins

Most customer service issues at Dorothy Perkins are related to ordering problems, often a wrong item sent. Other times, it's related to billing issues, such as not getting a proper discount as listed, or double charging by mistake.

Perhaps the most common of all is not getting the correct size in a particular piece of clothing. Ordering high-end fashion on a website is always risky in getting something that properly fits. Getting that resolved takes extra time to deal with returns or exchanges.

When you're short on time, how can you make reaching customer service easier?

Get in Touch with Dorothy Perkins' Customer Service Faster Using DoNotPay

Even though Dorothy Perkins says they don't have a customer service phone number, some sources say they still do. Places like Pissed Consumer say the number is +44 330 333 6556. Calling customer service usually puts you on hold for hours on end before connecting you with a service representative. That’s hours away from more productive or enjoyable pursuits.

Whatever contact method you choose, you still need it faster to not waste time. Our DoNotPay app can help you with that using AI technology.

It works through these four easy steps:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you’d like to call.

  4. Click on the name of the company and have us do the work for you.

It really is this simple! It's also easy and successful going by the millions of customers who use our app every day to resolve customer service issues. If you're calling a phone line, DoNotPay lets you know the instant someone picks up so you can talk to a customer support representative without waiting on hold.

DoNotPay Resolves Customer Service Issues with Any Company

Dealing with Dorothy Perkins' customer service line isn't the only thing we help solve. We also help with similar issues for other companies. Take a look at these corporations we've worked with over the years.

  1. Walmart
  2. Marriott
  3. Amazon
  4. Sky
  5. Virgin Media
  6. EE
  7. Vodafone
  8. O2
  9. John Lewis
  10. Currys

Rather than hire a solicitor or other professional, our AI technology on our app can do things just as efficiently. Just imagine the money this saves you in the long run, all for only a small monthly fee.

What Else Can DoNotPay Do for You?

We go far beyond speeding up customer service wait times. Our app also helps solve just about any issue you can name. It means everything from getting your bills paid to receiving missing money from major corporations. Plus, it means fighting back against other retail companies that never solved your problem.

Visit us to get to know more about our app's features.

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