How to Apply for Currys PC World Refund Easily

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How to Get a Refund From Currys PC World Effortlessly

Everyone recognizes the name Currys. Currys PC World, now known simply as Currys, is one of the largest retailers of computers, electronics and both small and large appliances in the UK either in their stores or online. For store purchases, they offer the option to shop online for delivery or order and collect in an hour. Currys offers competitive pricing and financing options for products costing as little as £99 and up.

Currys is innovative. When you are deciding on which product to purchase, you can discuss your choices with a salesperson using their ShopLive service. This service allows you to video chat with your sales professional prior to making your purchase. ShopLive brings the best of online ordering together with the face-to-face contact you are accustomed to in their stores.

We all know that we do not always end up with the products that are right for us. In those cases, we look for a refund. Currys has a seamless refund process for most customers. The company has restrictions on returning products for a refund depending on how you first purchased the items. For example, if you chose the order and collect option to pick up your product when you purchased it, then you would have to return the product to the store for a refund.

Sometimes pursuing a refund does not go as brilliantly as you plan it. If you need help getting a , DoNotPay can help.

How to Get a Refund From Currys on Your Own

Currys refund and return policy is relatively straightforward. To get a , you will need to contact their customer service centre to get directions for returning your product.


You can call Currys at 0344 561 0000 during their opening hours:

  • Monday through Friday 8:00 AM to 8:00 PM
  • Saturday: 8:00 AM to 6:00 PM
  • Sunday: 9:00 AM to 6:00 PM


Visit our Currys website to take advantage of their nifty web chat services to get instant access to the customer service centre.


To contact the customer service centre via email, you can access their email submission form from their website.


You can post a letter to Currys at the following address:


PO Box 1687

Sheffield S2 5YA


Stop into one of the convenient Currys locations. Use the convenient location finder to find the Currys closest to you.

Here’s a summary of how to request a refund from Currys:

Can You Request a Refund ViaYes/No

Currys Refund Policy

If the product you receive is faulty or damaged in any way, or maybe you have changed your mind, here is Currys refund policy:

  • You can have your refunds and returns processed at a store location in most cases.
  • Exceptions are gym equipment, large kitchen appliances and cell phones that were online purchases or if you paid for your online purchase using Your Plan credit.
  • Refunds for purchases made using PayPal will be through an exchange or a gift card.

Who Is Eligible to Get a Refund?

You are eligible to get a refund if you have proof of purchase. Proof of purchase can be in the form of a store receipt, an online invoice or a bank statement.

How Long After Purchase Can I Get a Refund?

You can get a refund on an item you purchased within 14 days of purchase.

You have thirty days to exchange an item, but only 14 days to return for a refund.

Can I Get Credit for My Original Payment Method?

With the exception of payments made using PayPal, you can get credit to your original payment method.

For in-store returns of items paid for using PayPal, you will have the choice of a gift card or an exchange. If you have further questions about PayPal returns, you can use Currys web chat function.

How Long Does It Take to Collect a Refund From Currys?

It takes approximately 14 days to process a refund.

Potential Problems Collecting a Refund From Currys

You may have one of the following challenges collecting a refund from Currys.

  1. Lost proof of purchase.
  2. Having gym equipment that the stores cannot accept.
  3. Large appliances purchased online need to be returned.
  4. Unable to get to one of the stores to return your item (if you made your purchase in a store).
  5. Do not want to exchange an item.
  6. You waited longer than 14 days to apply for a refund.

How to Get a Currys Refund Using DoNotPay

If you are having trouble collecting a , DoNotPay can help!

The easiest way to request a refund from Currys is by using DoNotPay. Here is a breakdown of the simple process:

  1. Find the File a Chargeback product on DoNotPay.
  2. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant.
  3. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence.

That is all there is to it. Once DoNotPay receives your information, they will complete a request for a refund form. You can choose to print out the request letter and post it yourself or let DoNotPay post it for you. The request is then sent to your bank, complete with all the information they will need for you to win your case. If necessary, DoNotPay can contact Currys customer service centre if more information is needed.

DoNotPay Can Help You Collect a Refund From Any Company

DoNotPay doesn't just work with Currys, so you can collect a refund or chargeback from any company. Some of the refunds you may be entitled to include:

What Else Can DoNotPay Do?

DoNotPay offers services in every area. Here are some of the other things DoNotPay can help you with:

Explore DoNotPay today to see what all they can help you with starting with a click of a button.

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