What's Cotswold Outdoor's Customer Service Contact Information

Cotswold Outdoor is a retailer of outdoor equipment, clothing and footwear. If you order an outdoor product from their stores and they don't meet your expectations, you will want to reach out to Cotswold Outdoor customer service to address your issues.

Contacting Cotswold Outdoor customer care service can be frustrating and futile. Most often, you will have to wait in line for a long time to finally get in touch with one of their customer care representatives. Every year we squander a total of 900 million hours on wait. Throughout our lives, we will spend 43 days waiting to get in touch with a customer care representative finally.

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Cotswold Outdoor Support Contact Details

There are a number of ways you can get in touch with Cotswold Outdoor customer service representatives.

You can reach out to Cotswold Outdoor customer service during the following times:

• Monday to Friday

• Live chat: 9:00 - 19:00
• Phone: 08:00 - 19: 00

• Saturday & Sunday

• Live chat: 9:00 - 17:00
• Phone: 9:00 - 17:00

Alternative Ways to Resolve Cotswold Customer Service Complaints

A business can fail to honour your complaints even after reaching out to them to explain. This can be very frustrating. However, there are several ways to deal with complaints when a service provider refuses to address your concerns.

Alternative Dispute Resolution (ADR) Schemes

ADR refers to several methods of resolving a conflict without turning to litigation. ADR has grown in popularity as a means of resolving disputes because it protects people's privacy, which is perfect for those who wish to avoid going to court.

There are four types of ADR:

1. Independent negotiation
2. Mediation
3. Conciliation
4. Arbitration

Small Claims Court

If every alternative fails, you can resort to suing a business in a small claims court. This is the last resort when you believe a business is in breach of its contract.

Common Reasons People Contact Cotswold Outdoor Customer Service Support

In most cases, calling customer service is not something customers want to do in their free time. According to certain call centre industry studies, the reasons individuals call customer support include:

• Asking for additional information on a purchase
• Having a problem with a service/product
• Having issues with a website
• In search of an exception

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You can get in touch with Cotswold Outdoor customer services easily with DoNotPay in four easy steps. Here’s how:

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Use DoNotPay to Get Cotswold Outdoor Refunds

Despite Cotswold Outdoor products being unique, there are some products that you will be dissatisfied with. In such cases, you will want a full refund on the product you ordered.

It is not easy to get a refund from retail stores, or you might get a refund after a long while.

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