How to Connect With The Bannatyne Group's Customer Service Reps

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How to Connect With The Bannatyne Group's Customer Service Reps

After a tiresome week, it's relaxing to indulge in a spa with your family, friends, or solo. And whether a health club member or not, it's okay to raise a grievance for subpar services.

Unfortunately, getting a hold of might not be as stress-free as you'd like. For a business in the service industry, dealing with customer complaints should be a priority. However, if customer support isn't on point, it's challenging for concerns to be addressed effectively.

If you have an issue, we can help your grievance get to the right destination.

You Need the Correct Bannatyne Contact Info

Bannatyne Support/FAQ SiteSupport Page
Bannatyne Phone Number 10132 535 6677
Bannatyne Phone Number 2+44 344 477 4777
Bannatyne Social MediaFacebook




Bannatyne Support EmailContact Form

There are many goodies to look forward to when heading to your health club or a day at the spa. You obviously wouldn't expect your day could go awry. However, should it happen, you hope is on it like honey on a hot biscuit.

To ensure they do, reach them at 0132 535 6677 or +44 344 477 4777. You can tender in your grievances via their online comment form if you need to write them. You can also seek their attention via their Facebook, Twitter, Instagram, and Snapchat pages.

Likewise, you can stroll to your health club or spa and make some noise until your concern is addressed.

Bannatyne Head Office Contacts

When Bannatyne customer service proves useless, you can try their head office at Power House, Haughton Road, Darlington, DL1 1ST.

Connecting with the head office is an excellent option to

  1. Notify the top management how their customer service department has failed customers
  2. Talk to someone in authority for assistance
  3. Escalate your grievance to the higher-ups
  4. Notify top management of your intent to sue them
  5. When customer service throws in the towel on your grievance

Why Do Customers Call Bannatyne Customer Support?

The chances that what begins as a simple call to Bannatyne customer service turning into a disappointment are high. However, that shouldn't stop you from airing your concerns; other customers don't. The various reasons you and other customers call the club include

  • Book an appointment
  • Cancel membership
  • Express an utter disappointment in the company's service
  • Seek assistance to navigate through the business's website
  • It's more effective to talk to an actual human with feedback
  • Ask about free stuff and offers
  • Update your particulars
  • Enquire or challenge a service or payment
  • Seek clarification about an issue the staff has inadequate knowledge of

Different Avenues of Solving Your Grievances

While Bannatyne Health club has a few stars on major review sites, such as Trust Pilot and Trip Advisor, it’s hard to miss the trail of negative comments regarding their customer service. For instance, Persia A., Richard W., S. Robinson, and others have recently had bad experiences and noted the poor customer service response to their plights.

If these reviews are anything to go by, there's a need for alternative methods of solving customer concerns.

  1. Alternative Dispute Resolutions (ADR) Schemes

These are plans you and Bannatyne can get into before you decide to bring legal action against them. In most cases, the company has its internal customer dispute resolution strategy or is a member of an ADR scheme.

It's bad to meet a lazy customer service department, it's even worse when it doesn't offer any credible assistance. In such a case, when your dispute resolutions hit a wall, that's where negotiation, conciliation, mediation, and arbitration can diffuse the tension when overseen by a neutral third party.

  1. Ombudsman

When talks with the company customer service or management hit a deadlock and they send you a deadlock notification, an Ombudsman can help untangle the knots.

This free and independent party takes no sides but considers both parties’ sides to reach an amicable solution. In this case, consider reaching out to a Retail Ombudsman at 020 3540 8063 or Similarly, you can use the online grievance form.

  1. Small Claims Court

Small claims court is an effective way to seek justice and ensure you get compensated for any refunds owed to you. This is usually the last expedient when all other dispute resolution plans fail.

While you might get paid, there's a limit of £10,000 if you reside in England or Wales, £5,000 in Ireland, and £3,000 if you live in Scotland.

Let Your Grievances Be Heard With DoNotPay

It's understandable to want to cancel your membership when Bannatyne customer service fails to acknowledge and address your dispute. After all, that's exactly what 86% of customers do.

But there's a better way; DoNotPay's way through a few steps:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you'd like to call.

  4. Click on the name of the company and have us do the work for you.

Bannatyne Isn't the Only Company We Can Help You With

A recent State of the Global Workplace report identifies that over 80% of customer support agents are disengaged at their workplace. It shouldn't come as a surprise you are having trouble reaching .

Also, there's a chance you might encounter the same challenge elsewhere. We won't have that. Whether you are a member, regular or one-time customer, you deserve high-quality service. As such, we'll contact the following businesses on your behalf through any means to ensure your grievances are attended to accordingly.

What Do I Do When I Need More Help?

Life can get challenging, and that's why we developed DoNotPay to unburden you on some of these tasks and allow you to focus on other vital areas in your daily life. After Bannatyne customer service attends to your concerns, we are ready to help you:

Want your issue solved now?