All You Need to Know About Avro's Customer Service Hacks

Calling customer service is the last thing people need to do during their spare time. However, it is necessary as it presents a way for customers to get in touch with their service provider. A company's customer service team helps them improve their processes. For the customers, this presents an efficient way to share their positive and negative opinions.

That said, getting in touch with a customer service representative is not as easy as most people would presume. You may have to wait in line for what seems like forever, only to have your call picked an hour later, or sometimes not picked at all. However, if you want to contact Avro Energy customer service easily, you can save yourself this hassle by letting DoNotPay help you skip the queue. Continue reading to find out how.

What Is Avro Energy?

Avro Energy is a UK-based energy supplying company that provides electricity and gas. The company has been in operation since 2015 and aims to provide energy at the most affordable rates in the region. It is also highly rated for its good customer service and the provision of value for money.

As a disclaimer, it is worth noting that Avro Energy ceased operating, meaning chances are high that your issues may go unresolved. That said, your complaints may be redirected to your current energy provider, depending on the agency.

Avro Energy Contact Information

You can use the following information to get in touch with Avro customer service:

Reasons You May Want to Contact Avro Customer Service

The following are the top reasons people call the Avro Energy Customer Service department:

1. To make a bill payment
2. To permanently close a personal account
3. To submit a meter reading
4. To amend your payment date
5. To inform Avro that you are changing locations

Write an Email to Avro Energy

Avro is only open Monday through Friday from 9:00 a.m. to 4:00 p.m. This means that sometimes you may hardly get the time to call. Alternatively, you can email Avro Energy and explain your issue to them in detail.

Avro Email address: support@avroenergy.co.ke

Emailing is also ideal if your issue is not urgent or if you prefer to write instead of calling. That said, do not expect to get a response outside working hours.

Making Complaints to Avro Energy Customer Service

Even the best companies make errors every so often.

If you would like to raise an official complaint upon encountering a problem with Avro Energy, you have the following options:

1. Call Avro Energy at 0330 058 2005
2. Email customer service at support@avroenergy.com
3. Send a mail at: Avro Energy Limited, Wheatfield House, Wheatfield Way, Hinckley, LE10 1YG.

The customer care representatives will try their best to resolve your issue within five working days, unless your problem is hard to solve, in which case you will have to wait for up to eight weeks. If the eight weeks pass without hearing from Avro customer service, you can escalate your issue to the Energy Ombudsman. It will investigate your complaint, review how it has been handled, and try to devise a satisfactory solution for both parties.

Let DoNotPay Help You Get in Touch With Avro Customer Service

Trying to get in touch with customer service can be a very disheartening experience, especially if you have a pressing issue. The odds are, that even with constant follow-up, your problem may still remain unresolved. In addition to being a complete waste of time sometimes, it can be emotionally exhausting to make an endless call to customer service. You can, however, let DoNotPay easily handle this for you.

Here is how to get started:

1. Open your web browser and sign up for DoNotPay.
2. Type in Skip Waiting on Hold and select the product.
3. Search for the company you’d like to call.
4. Click on the name of the company and have us do the work for you.

That's it. DoNotPay will let you know the someone picks up, so you can talk to a customer support representative without having to spend a second waiting on hold.

DoNotPay Can Help You Solve Customer Service Issues for Any Company

In addition to helping you with Avro Energy customer care, DoNotPay can help you handle customer service from any company, for example:

• Amazon Customer Service
• Virgin Media Customer Service
• Vodafone Customer Service
• EE Limited Customer Service
• Marriott Customer Service
• Currys Customer Service
• Walmart Customer Service
• Sky Customer Service
• O2 Customer Service
• John Lewis Customer Service

What Other Services Can DoNotPay Offer?

It is not just helping you jump the customer service line that DoNotPay can help you with.

DoNotPay can help you with many other services, such as helping you:

• Get rid of annoying robocalls
• Appeal parking tickets
• Submit small claims court lawsuits
• Submit college application fee waiver requests

And many more. What are you waiting for? Sign up with DoNotPay today to get started.