Claim an Asda Refund Now

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Get an Asda Refund the Easy Way

An Asda groceries refund resolves a conflict you had with the retailer's services.

Every service provider understands a clear and concise refund policy is comforting to consumers. It reinforces loyalty, comfort, and security.

An shows the retailer will stand behind its promise of quality service and products. Of course, this is self-preservation as much as anything. Not standing by their guarantee of exemplary support will create suspicion and send customers running to the nearest Key Food.

Getting a refund is a process. Asda is ready to provide a refund provided your issue falls under their refund policy. If it does, the company has several ways to conduct the transaction.

DoNotPay is the easiest and fastest way to show you how to get a refund on the Asda online shop.

How to Get an Asda Refund on Your Own

Depending on the circumstances and product, you can request a within five days and up to a year.


Log into your account and go to Your Orders. Follow the instructions to submit an Asda refund online. You will receive an email when the process is completed. In the meantime, track the refund status in Your Orders > View Order. Once approved, you should get the refund after 10 days. If not, reach out to Asda via email.

In-Store Visit

You have 30 days to return an item received from a store purchase or store delivery. Bring the product, original package, and receipt. The policy does not include food, which should be returned as soon as possible. That's especially important if you find you've bought perishables after the expiration date.


Email is one of the slower ways to get Asda refunds. It's not part of their usual process, hence the stall. You can send the company an email and request a refund. But we can't tell you how long an Asda refund takes with email.


DoNotPay is an excellent way to get an Asda delivery refund or Asda online refunds. All it takes are a few easy clicks.

In summary, here are the ways you can get an Asda refund:

Can You Request a Refund ViaYes/No

What Is the Asda Refund Policy?

Whether a product wasn't functional or you simply changed your mind, Asda has steps for a refund.

Any item can be returned, preferably through the store where the purchase was made.

  • Asda Superstore
  • Asda Supermarket
  • Asda Living store
  • Asda Petrol Station

Note that Asda Petrol Filling Stations are not included.

Returns are always viable if:

  • Return item preferably with proof of purchase
  • Make the return within 30 days of original purchase date
  • Return misdescribed or faulty products within one year of original purchase
  • No refund on electrical products or items without original receipt or proof of purchase
  • You must return music, video, or games with original receipt or proof of purchase for a one-time-only exchange of title

How Long Will It Take to Receive an Asda Refund?

Asda's policy is that once the refund has been approved, you should see a return to the payment method used within 10 days. If it doesn't happen within that period, you should contact the vendor.

Issues You Might Encounter When Requesting an Asda Refund

Under the law, you have a right to refund if a service or product:

  • Breaks
  • Had its purpose misrepresented
  • Won't perform as advertised

Under these conditions, you're entitled to a refund, repair, or replacement. BUT:

  1. You should note that you don't have a legal right to refunds if you decide you don't want the product. Fortunately, many companies do accept that decision, offering a full refund as long as you follow their refund policy.
  2. If you didn't hang onto proof of purchase, you have a problem. But you can negotiate if you have emails, account information, or debit or credit card statements in lieu of an original receipt.
  3. Make sure you get things done before the deadline lapses. Bring the problem to the seller's attention ASAP.
  4. Do not alter the product in any way in some DIY attempt to solve the problem. Realizing the product is not what you expected, stop using it immediately.

How to Get an Asda Refund With DoNotPay

DoNotPay is the easiest way to . All we need from you is some relevant information and a few minutes of your time.

All you have to do is:

  1. Find the File a Chargeback product on DoNotPay.

  2. Tell us which credit card (or ACH transfer) you used for the payment and enter the name of your bank and the merchant.

  3. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence.

DoNotPay Can Help You Get a Refund for Any Company

DoNotPay's refund products work across the board for any person or entity, including:

Use DoNotPay as your rep and let these bureaucracies know you're ready to take them on, even if it means going to small claims court.

What Else Does DoNotPay Do?

DoNotPay is about way more than getting an Asda refund. With our resources, you can let the world know you're not sitting out a conflict because of the complexity of the process. With us, you can get help with:

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