Arizona Inmate Phone Calls Explained

Connect With an Inmate Arizona Inmate Phone Calls Explained

All About Arizona Inmate Phone Calls

Writing, addressing, and sending a letter to your imprisoned loved one to make their days behind bars a little bit easier is important, but hearing their voice and letting them hear yours can’t compare to anything else. You might also want to talk to someone for the first time if you started as their prison pen pal on Meet-an-Inmate or similar websites.

All prisons in Arizona are under the auspices of the Arizona Department of Corrections (ADC), and this institution is responsible for all jail services and issues. This article explains everything you should know about inmate phone calls in Arizona and the rules linked to this procedure.

How To Make Phone Calls to an Arizona Inmate

To talk to inmates in Arizona prisons, you need to be on the approved visitation list and fill out the application.


The inmate visitation list is a document each prisoner submits after being admitted to a particular prison. In Arizona, inmates can choose up to 20 close people who can be granted visits and phone calls. The prisoners provide your contact details and other personal information and wait for their list to be approved.

If you are on the list of people they want to call and see, the next step is applying for this privilege. You can submit the request in two ways—online and via the printed form.

Online Application for Calling an Arizona Inmate

Completing an online application form is a quicker solution than waiting for your printed form to be submitted. Here are the steps you should follow to apply:

  1. Go to the official ADC website
  2. Go to the Prisons & Visitation tab and choose Application to Visit an Inmate/Phone Application
  3. Click on the blue Online Visitation Application 
  4. Enter the inmate’s ADC number and their full name
  5. Choose the prison and unit where the inmate is located
  6. Follow the instructions and complete the form

The only exception applies to prisoners in the middle of the intake process in Perryville and Alhambra, as they are not allowed to make calls or receive visits. 

If you want to call or visit an inmate, there’s a $25 fee you should pay within 30 days of applying. 

How To Apply for Calling an Arizona Inmate via the Printed Form

You can also complete the application form manually by following these steps:

  1. Go to the official ADC website
  2. Go to the Prisons & Visitation tab and choose Application to Visit an Inmate
  3. Click on the blue Printed Visitation Application
  4. Download the form and fill it out manually
  5. Mail the form to the institution unit with the notice Attention Visitation Officer—Background Check Fee if you are sending a fee or only Attention Visitation Officer if you are not

Make sure you don’t miss any fields. If you aren’t sure how to complete the form, contact the institution and check with the officials.

How To Know If Your Application Is Approved

If you completed and submitted the form successfully, you should get a response within 60 days from the application date. The inmate you want to speak to should contact you and tell you if your request was approved.

What Calls Can an Arizona Inmate Make?

Incoming calls aren’t allowed to Arizona inmates—they are the ones who have to contact the people from their visitation list.

There are two types of calls they can make:

  • Collect calls—the inmate calls the person from his visitation list, but the called party is the one who pays for the call
  • Prepaid calls—you create a prepaid account and transfer money to it so that the inmate can call you

The inmates can’t make collect calls to cell phones. Prepaid calls are mostly the courtesy of third-party service sellers. The official phone provider for all prisons under the auspices of the Arizona Departments of Corrections is CenturyLink. The table below shows its rates per minute:

Call Type Prepaid Collect Debit (Inmate-Paid)
International Unavailable $0.40
IntraLATA $0.20 $0.20
InterLATA $0.21 $0.21
Interstate $0.21 $0.21
Local $0.12 $0.12

Can Your Phone Call Be Terminated by the Jail Staff and Why?

Yes, jail officials have the right to cut your call in the following cases:

  • The prisoner talks about escape plans
  • The staff discovered a possible violation of the institution rules
  • The inmate and the called party harass, threaten, or blackmail each other
  • The inmate is trying to convince the other person to provide them with some unauthorized goods
  • The prisoner disturbs other inmates who are trying to make calls

All calls are being recorded and listened to, which implies that any attempt to violate the rules will be noticed, and the inmate can be penalized.

Not Sure Where Exactly an Arizona Inmate Is? Use DoNotPay To Find Them

It’s easy to call someone when you know exactly where they are. If you aren’t sure about the location, DoNotPay can assist you.

All you need to do is:

  1. Log in to your DoNotPay account from your web browser
  2. Find the Connect With an Inmate section
  3. Choose Locate Someone
  4. Type the name of the inmate you’re looking for and the state (in this case, Arizona)

Our system will perform a quick check and provide you with the exact location of the person you inquired about.

Unable To Make Phone Calls? Send a Letter to an Arizona Inmate via DoNotPay!

If you can’t speak directly to the prisoner, our app enables you to write a letter to them using our web form. 

To send a personalized letter to an inmate via DoNotPay, proceed as follows:

  1. Log in to your DoNotPay account
  2. Find the Connect With an Inmate section and choose Send a Personalized Letter
  3. Enter the details that our chatbot requests
  4. Compose your message and attach photos if you want

If you need ideas for your letter, you can use one of our templates as well. 

Make sure you check the option Allow Replies during the form completion, as this is the only way to enable replies from inmates. This is how they can respond:

  1. They write a physical letter and send it to DoNotPay’s address
  2. We convert their physical message into a digitized one
  3. It gets forwarded to your Virtual Mailbox

To check for replies, choose Virtual Mailbox within the Connect With an Inmate section.

What Else Can DoNotPay Do?

Locating your incarcerated friends or family members and helping you communicate with them is our specialty, as well as teaching you more about prison rules and regulations. Read more about finding male or female prison pen pals and learn how to send a care package to an inmate in Tennessee, Michigan, South Carolina, Pennsylvania, etc.

We have much more to offer, so feel free to check out DoNotPay’s amazing learning center by accessing it from any web browser.

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