How to Contact Angling Direct's Customer Service?

What's the Easiest Way to Contact Angling Direct's Customer Service?

Contacting is an effective way to get your product issues handled. Angling is a British company offering a range of angling products, including tackle boxes, rods, reels, angling chairs, bite alarms, bait and additives, and more. Angling is the UK's leading omnichannel fishing tackle retailer, with a growing presence across Europe. Every year, they have over 9 million website visitors and conduct over 24,000 transactions in their stores. Angling offers delivery within 3-5 days, including international delivery to European nations.

Angling's store teams act as the vital touchpoint between Angling and the fishing community. However, reaching Angling customer service when you have a product issue can be quite challenging. Luckily, DoNotPay is here to help with all your customer service needs.

Angling Customer Care Contact Details

You can reach through:

Angling Contact PageAngling Direct
Angling Phone Number+44 (0)1603 400870
Angling Emaisupport@anglingdirect.co.uk

Customer Care opening hours are:

  • Monday to Friday 9 am - 8 pm
  • Saturday 9 am - 6 pm
  • Sunday 10 am - 5 pm

Alternative Ways to Resolve Angling Customer Service Complaints

If you are unsatisfied with the customer service you get, you can opt for alternative dispute resolution mechanisms such as:

1. ADR Schemes

ADR schemes are independent entities that review disputes between customers and service providers impartially and render a conclusion based on the facts provided by both parties. The use of ADR schemes is completely free.

If any of the following apply to your customer service complaint, you can take it to an ADR scheme: You've already brought it up with your provider, and it's still unresolved, and you've failed to reach an agreement with them, and you received a deadlock letter.

Common forms of ADR include:

  • Mediation, a process in which a neutral third party guides conflicting parties in reaching a mutually acceptable agreement.
  • Arbitration, is a process in which an unbiased third party evaluates the facts and makes a decision that is usually binding on one or both parties.

The European Regulation on Online Dispute Resolution is an effective ADR scheme that gives UK and other European consumers easier access to redress if something goes wrong with goods or services purchased in other member states without going to court.

2. Ombudsman

An ombudsman is a person designated to investigate company and organization complaints. Ombudsmen are nonpartisan because they are independent, free, and impartial. Before going to an ombudsman, you should try to address your grievance with the organization. An ombudsman will investigate if the company takes too long to handle your complaint - normally 8 weeks. Some ombudsmen won't look into old complaints, so make sure you check their deadlines. If you have already filed a lawsuit, an ombudsman will not investigate your matter.

You can request a letter of deadlock from the organization to demonstrate you've exhausted all alternatives for resolving the issue. Angling customer service can be handled by the furniture ombudsman who handles issues with retail products.

3. Small Claims Court

As a last resort, you could take a company to small claims court if you believe it has violated its contract. You'll need to exhaust all other alternatives for redress before moving to small claims court.

In the small claims court, you can sue for up to £10,000 in England and Wales, £3,000 in Northern Ireland and £5,000 in Scotland.

Angling Corporate address

You can reach Angling Direct at:

Angling Direct

2D Wendover Road,

Rackheath Industrial Estate

Norwich, Norfolk

NR13 6LHUnited Kingdom

Common Reasons People Contact Angling Support

Some of the most common reasons customers contact Angling support include:

  • Faulty products
  • Delivery delays
  • Payment issues

Get in Touch With Angling Customer Service Using DoNotPay

When you have a customer service issue with Angling, you want it resolved immediately. It can be annoying having to call customer support a half-dozen times and wait hours on hold before speaking with a representative.

As a result, we created the Skip Waiting on Hold service. With DoNotPay, you'll never have to waste precious time waiting on hold again. DoNotPay can contact any customer support number and wait on hold on your behalf. DoNotPay will alert you as soon as a customer service agent answers your call, so you may explain the problem and get the answers you need.

Here's how you can use DoNotPay to skip Angling's phone queue:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you’d like to call.

  4. Click on the name of the company and have us do the work for you.

That's it. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.

DoNotPay Can Help You Skip The Phone Queue At 10,000+ Companies.

DoNotPay can help you contact customer service faster for numerous companies, including:

What Else Can DoNotPay Do?

DoNotPay offers additional services, including:

  1. Making DMV appointments
  2. Suing in small claim courts
  3. Finding missing money
  4. Filing complaints
  5. Sorting bills
  6. Managing free trials

Sign up with us today and have your needs handled.

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