How to Connect With Amigo Loans' Customer Service Reps

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How to Connect With Amigo Loans' Customer Service Reps

Amigo Loans is a reputable guarantor loan/subprime lender that makes borrowing in the UK easy, even for borrowers with bad credit scores. This financial company is also listed on the London Stock Exchange. As a functional company, Amigo Loans has a dedicated customer service section for customers with complaints. The primary way to contact is by calling their office. You can also visit their headquarters. If none of the initial options works, you can escalate your case to a higher independent authority.

Are you having any trouble contacting Amigo Loans customer service? DoNotPay can help you avoid long waits on the phone and get you a direct line to a real customer rep. Read below to understand how to raise your complaint with Amigo Loans customer support.

Amigo Loans Support Contacts

Here are ways to contact to raise your complaint.

Amigo Loans Phone Number01202 629 200
Amigo Loans
Amigo Loans FacebookAmigo Loans Facebook
Amigo Loans TwitterAmigo Loans Twitter
Amigo Loans Mailing AddressAmigo Loans Nova Building, 118-128 Commercial Road, Bournemouth, BH2 5LT
Amigo Loans OnlineDedicated Complaints Page

Amigo Loans operates its customer service department from 9:00 am to 6:00 pm Monday to Thursday and from 9:00 am to 5:00 pm Friday.

Alternative Ways to Resolve Amigo Loans Customer Complaints

In the UK, alternative ways to raise and resolve customer complaints include ADR, ombudsman, and suing in a small claims court.

Alternative Dispute Resolution (ADR)

The common forms of ADR include:

  1. Mediation
  2. Arbitration

Under both forms, an independent party either helps both parties to a mutual agreement or makes a binding decision on behalf of both parties. Generally, alternative dispute resolution aims to resolve conflict amicably without involving the court.

Can the Ombudsman Resolve Your Complaints With Amigo Loans?

On May 26th 2022, Amigo Loans' new business scheme came into effect. A court verdict approved a scheme for how the lender can process future customer complaints. As a result, the Financial Ombudsman Service ceased processing claims and cases with Amigo Loans.

Currently, Amigo Loans are in the process of settling previous claims directly as per the approved scheme. If you are making a complaint to Amigo Loans using a different third party, you may not be able to escalate your claim to the Financial Ombudsman Service.

Small Claims Court

Laws in the UK allow customers to send demand letters to a business/organisation in a small claims court for a maximum amount of £10,000. It is worth noting that suing in a small claims court is considered a last resort when resolving complaints. You may need to show sufficient proof that you have exhausted all other options.

Common Reasons People Contact Amigo Loans Support

Reasons to contact Amigo Loans customer service include

  1. Illegal/ unfair debt collection practices
  2. Excessively high-interest rates and returning conditions
  3. Denying you a chance to negotiate on repayment
  4. Poor customer service

Each Amigo Loans customer is likely to have varying complaints. Regardless, raising your complaint as soon as possible keeps you one step ahead.

Get in Touch With Amigo Loans Customer Service Using DoNotPay

Your satisfaction isn't always guaranteed when trying to directly resolve complaints with Amigo Loans. At any particular moment, Amigo Loans customer service handles hundreds of complaints, especially with the new business scheme. This reduces your chance of getting immediate attention to your complaint.

Contacting Amigo Loans customer service doesn't have to be complicated. DoNotPay is the perfect solution to get you a direct line to any customer service. Common challenges you will experience when calling the Amigo Loans customer service phone number include automated replies or long waits. With DoNotPay, you don't have to wait any longer. Furthermore, DoNotPay ensures that you speak to a real human instead of an automated voice.

If you want to contact Amigo Loans support fast, DoNotPay has got you covered in a few easy steps:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you’d like to call.

  4. Click on the name of the company and have us do the work for you.

DoNotPay will wait in line on your behalf and alert you promptly once a real agent answers the call on the other end. Sign up with DoNotPay to get quick and direct access to an actual customer service rep at Amigo Loans.

DoNotPay Can Help Resolve Customer Service Issues for Any Company

DoNotPay can help you resolve complaints with several companies and service providers besides Amigo loans.

These include:

What Else Can DoNotPay Do?

DoNotPay's service reach goes beyond contacting customer service on your behalf.

Additional services you can outsource to DoNotPay include:

Reach out to DoNotPay today to get started with Amigo Loans customer service.

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