Skip Waiting on Hold for 118 118 (UK)'s Customer Service Reps

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

Skip Waiting on Hold for 118 118 (UK)'s Customer Service Reps

Many people throughout the United Kingdom take loans or credit cards out with a service known as 118 118. They are often looking for a quick solution to some financial problems that they have at the moment. The hope of everyone who takes out a loan from any source is that their financial pain will be temporary and that they will easily be able to move on from this to a better day in their life. That said, you may need to reach out to if you find that there is a problem with your loan.

What Kind of Problems May Occur?

It is the case with financial loans that there are sometimes issues with the particular terms or structure of the loan that get in the way of what customers need. Put another way, you may need to reach because the loan that you receive is not based on terms that you believe are fair or accurate. You may want to reach out to customer service if:

  1. You are receiving unwanted phone calls about loan products
  2. You have been signed up for a loan or credit card that you did not agree to
  3. You need to make a payment on a loan received from this company
  4. You want a better explanation of the terms of your loan
  5. You need to defer a payment on your loan

When you look at it like this, you can start to see why there are a lot of good reasons to know where to turn to when you are having some trouble with a loan or credit card from 118 118.

Contact Options

You can get in touch with 118 118 customer service in several ways. A few of the most popular include:

118 118 Phone Number02920 548 118
118 118 Online PortalOnline Portal
118 118 Live ChatLive Chat
118 118 Email (Complaints)
118 118 Support

It depends on the questions or concerns that you have as to which way is the best for you to reach out. Different people will find benefits from different ways of getting in touch depending on what they need. Those with urgent and immediate concerns should try to get in touch by calling or using the live chat feature first. That is the best way to get in touch with a customer service representative who can hopefully direct you to the information that you need.

There are many options for those who might want to try different avenues to get the help they need, but if you need an urgent response, you need to use the phone or the live chat.

What if You Get Stuck on Hold?

Can you imagine how frustrating it is for customers to get stuck on hold when they attempt to call 118 118 with an urgent question about their loan or credit card? You probably can imagine this, because it may have happened to you before. Customer service phone queues are notoriously bad for leaving customers on hold for a significant time. It is one of the things that customers complain the most about. They hate to hear the same repeated messages on the phone about how important their business is to the company. They just want some answers and some help from customer service and then to move on with their day.

If you have felt these same frustrations, you need to get in touch with DoNotPay today. DoNotPay will advocate for you and help move your case through the phone queue line. Instead of waiting around like everyone else, you will be granted the opportunity to legitimately get your questions answered more rapidly and without the frustration of having to listen to lengthy hold music.

Here's how to get started/Here's how you can use DoNotPay to skip 118 118's phone queue:

  1. Open your web browser and sign up for DoNotPay.
  2. Type in Skip Waiting on Hold and select the product.
  3. Search for the company you'd like to call.
  4. Click on the name of the company and have us do the work for you.

That's it! DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.

After that, you will be all set.

DoNotPay Can Help Resolve Customer Service Issues for Any Company!

Have issues with other companies? DoNotPay can help you contact multiple companies' customer service departments without having to wait on hold. DoNotPay can help you contact:

What Else Does DoNotPay Do to Help?

Here are a few other categories that DoNotPay actively helps customers out with:

If there is a problem anywhere that you wish that you could automate your way out of, DoNotPay is here to help you. They understand your frustrations, and they want to provide the opportunity to you to make things better. One big way that this happens is by offering you the chance to take some of those chores off your plate and allow DoNotPay to work its magic.

Want your issue solved now?