Cancel Utility Warehouse in 3 Easy Steps

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How to Cancel Utility Warehouse Easily

It is a multiservice provider that uses multi-level marketing to obtain customers through independent distributors. Utility Warehouse is regulated by Ofgem, Ofcom, and the Financial Conduct Authority, and they have over 650,000 customers. If you're a Utility Warehouse customer and wish to cancel their service, there are several steps you must take, depending on which one of their services you want to cancel. Each service has its cancellation policy. So that means if you wish to cancel your entire Utility Warehouse account, you have to cancel each plan you own individually. However, you can as painlessly as possible if you let DoNotPay do it.

How to Cancel Utility Warehouse

It provides the following four services.

  • Energy
  • Mobile
  • Home phone and broadband
  • Cashback Card

There are three ways you can . First, you can go to their web page through live chat, phone, or email. If you choose to cancel via email, it will take them up to two days to respond. The best way to cancel their services is to call them. The Utility Warehouse phone number is 0-333-777-0777. No matter how you communicate with them, you'll have to go through several different steps to cancel each service because each service has other procedures on how to cancel. For example, to cancel your mobile service:

  1. Call them at 0-333-777-3238 or
  2. Text "PAC" to 65075 for free or by
  3. Logging into the Clubhouse.

To cancel your home phone, broadband, or energy account, you need to call them, and they will walk you through the steps you need to take.

Cancelling Utility Warehouse Within 14 Days of Purchasing

If you purchase any service from Utility Warehouse, you can cancel the service within 14 days. This is called the cooling-off period. Utility Warehouse allows a cooling-off period that starts on the date you purchase the service. You can then cancel the service within 14 days. However, you'll be responsible for all charges until you cancel. In the UK, The Consumer Contract Regulations Act gives consumers the right to cancel purchases within 14 days of when the contract was signed. This means that consumers have a cooling-off period where they can cancel their purchase for any reason, as long as it is within 14 days. To cancel Utility Warehouse within 14 days after purchase, you can contact them either by phone, email or live chat via their website.

Potential Problems Cancelling Utility Warehouse

According to many reviewers on, the biggest problem with cancelling them is getting somebody on the phone. In addition, many reviewers say that their customer service is horrible. One reviewer was on the phone with them for 2.5 hours, trying to solve a problem. If you want to cancel Utility Warehouse, let DoNotPay help. We can connect you to customer service without waiting on hold.

Does Utility Warehouse Charge Any Cancellation Fees?

Utility Warehouse will usually charge a cancellation fee for leaving early and for any outstanding service costs. This can be very expensive if several months are left on your contract. You'll also need to give them one month before they stop billing you and providing services.

What Are the Best Alternatives to Utility Warehouse?

Utility Warehouse is the UK's only multiservice provider. They are the only company that offers phone, broadband and energy products and services. The other UK companies that are similar to Utility Warehouse only provide power. The top three alternatives to Utility Warehouse are Phoenix Energy, SSE PLC, and RWE Npower.

Here is a summary of what each company provides:

Phoenix EnergyPhoenix Energy provides reliable and cost-competitive energy from high-hazard fuels and landfill-bound agricultural waste. All products are locally sourced.
SSE PLCSSE provides clean energy for the UK and Scotland. They are a leading generator of renewable energy and one of the largest electrical companies in the UK.
RWE NpowerRWE Npower is one of the UK's leading renewable energy developers and operators. They pride themselves on providing the customers with electricity from sustainable, environmentally-friendly resources.

Have DoNotPay Cancel Your Utility Warehouse Subscription

Let DoNotPay help you cancel your Utility Warehouse account. DoNotPay is always the best and easiest option. All you have to do is go to the DoNotPay website.

It just takes three simple steps:

  1. Log-in to DoNotPay and search for the Manage Subscriptions product.

  2. Provide the name of the subscription service you want to cancel.

  3. Provide your account details such as email address and username.

Once you submit the details, we'll work on cancelling your Utility Warehouse subscription.

What Other Subscriptions Can DoNotPay Help Me Cancel?

DoNotPay can also help you cancel the following subscriptions:

DoNotPay can in a faster, more convenient way. We've helped many people cancel unwanted subscriptions. Here's a list of some subscriptions we've helped our customers cancel:

What Else Can DoNotPay Do?

DoNotPay can not only help you cancel unwanted subscriptions; they can also help with the following services:

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