Easy ways to contact Under Armour customer service

If you need to contact Under Armour support, you can call 1-888-7-ARMOUR (1-800-863-372). You’ll face a lengthy phone-tree and wait time. Wasting around 40 minutes to contact Under Armour Customer Service is pretty irritating, so skip it. DoNotPay calls customer service for you and lets you know when it has reached a real person. Accessing DoNotPay from your web browser will save you precious time.

Urgent concerns? Dial Under Armour’s support contact number

Under Armour’s Customer Services are available from Monday to Saturday: 8 a.m. to 8 p.m. EST and Sunday from 11 a.m. to 8 p.m. EST.


UA Corporate Office UA Customer Service UA Sales Support
+1-410-454-6428 1-888-7-ARMOUR (1800 863 372) 1-888-727-6687

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Bulk orders, custom orders, and partnering with UA can be handled quickly with just a call. Bulk orders are categorized into those for more than 15 units with the same style and color and those under 15 units. Custom orders offer customized uniforms for your company or event with a minimum purchase of 12.

Bulk Orders Custom Orders (7 AM-6 PM CST Monday-Friday) Partnership with UA
888-828-1547 (15 units and up) 1-855-214-8305 888-828-1547
888-727-6687 (less than 15 units)

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Get in touch with Under Armour via email support

You can email Under Armour at uadomainregistrant@underarmour.com. Under Armour also provides a live chat and an email contact form to reach customer services. It also has email contact forms about media relations, speaking requests, global philanthropy, custom orders, and investor relations, which can be accessed here.

The live chat is available from Monday to Saturday, from 8:00 a.m. to 07:50 p.m EST and on Sunday from 11:00 a.m. to  07:50 p.m. EST.

Messaging customer support will not guarantee that you will get a reply. Under Armour, Inc. is a leading American manufacturer of footwear, sportswear, and casual apparel. A high volume of inquiries can cause heavy traffic on Under Armour’s main customer support channels. If this is the case, you can reach Under Armour through the other online platforms outlined below.

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How to solve your problem with Under Armour fast

customer

It can take time for Under Armour’s customer support to reply to your query. For the fastest support, follow these steps:

    1. Start by going to the Under Armour website. A pop-up asking you what country you are in will appear. If you are in the US, click the American flag.
    2. A sign-up email window will appear where you can subscribe and be updated. You can get free shipping on your next order and free returns every day.
    3. Click on “Help & FAQs” to see if your problem is covered there.
    4. On this page, you can find a list of information about Shipping and Returns, Orders, Products, Account Information, etc.
    5. For an immediate response, you can scroll down at the bottom of the page for “Live Chat.” The “Contact Number” and “Find a Store” options can be found there too.
    6. You can also ask questions through this contact form.
    7. Fill in your first name, last name, and email address, then, optionally, attach a file about your problem and leave a comment. 
    8. After that, Click on “Send Note.”
    9. You can also try to get help through Under Armour’s social media sites. Under Armour has Facebook, Instagram, and Twitter accounts. These accounts allow more people to see your complaint, so Under Armour may handle your problem faster.

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Under Armour’s corporate addresses

Under Armour is a global company with 41 offices worldwide. However, its main headquarters and offices are in the United States.

Headquarters

Under Armour, Inc.

1020 Hull Street

Baltimore (HQ), MD

United States

Other offices

Austin Houston Pittsburgh Portland San Francisco
211 Walter Seaholm Dr

Austin, TX

United States

29300 Hempstead Rd Suite 849, Houston, TX

United States

2200 Tanger Blvd.

Washington, PA

United States

2815 SW Barbur Blvd

Portland, OR

United States

135 Townsend St, San Francisco, CA

United States

If you mail in a query about your problem, state whether you are a company customer, shareholder, distributor, or another interested party. It will probably take a while to resolve your issue sent in by mail. Do not send malicious, illegal, and threatening material.

You’ll need to have Under Armour’s address if you end up suing them in small claims court. You will need it to send the demand letter and to serve them notice.

Under Armour executive officers

Primary contact

Tchernavia Rocker

Chief People & Culture Officer

Milwaukee, Wisconsin

LinkedIn

Facebook

Colin Browne

Chief Supply Chain Officer

Under Armour, Inc.

1020 Hull Street

Baltimore (HQ), MD

LinkedIn

Facebook

Secondary contact

John Stanton

Executive Vice President, General Counsel & Corporate Secretary

Under Armour, Inc.

1020 Hull Street

Baltimore (HQ), MD

LinkedIn

Facebook

Chief executive

Kevin A. Plank

Chief Executive Officer and Chairman of the Board of Directors (Outgoing CEO)

Under Armour, Inc.

1020 Hull Street

Baltimore (HQ), MD

LinkedIn

Facebook

Patrik Frisk

President & Chief Operating Officer (Incoming CEO)

Under Armour, Inc.

1020 Hull Street

Baltimore (HQ), MD

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If Under Armour refuses to refund me, can I sue them?

If the company refuses to issue a refund or you feel you’ve been wronged in any way, you can probably sue them in small claims court. DoNotPay can help you throughout the process. Learn all about it here. These are the basic steps:

  1. DoNotPay generates a demand letter that you can send to Under Armour before you officially sue them.
  2. If they don’t respond, you will then have to fill out the court forms. DoNotPay can help with the forms and provide enough copies for you.
  3. Then, you will officially file a complaint. DoNotPay will guide you through the entire process.
  4. You will then have to serve Under Armour—let them know that you are suing them. 
  5. Finally, you’ll have to show up in court. DoNotPay will provide a script you can use to present your case.

If you want to take Under Armour to small claims court, make it easy with the DoNotPay web app available in any web browser.

What are the main reasons people reach out to Under Armour support? 

  • To clarify the return policy: Under Armour’s return policy is complicated, so it’s better to talk to them for further details.
  • Order adjustments: Bulk and custom orders must be explained thoroughly to the Under Armour manufacturing team to avoid mistakes.
  • Terrible customer support: Customers often end up trying to reach the higher-ups in Under Armour’s customer service department to complain about the service they received.
  • Delayed or unreceived products: You can also track your orders and shipping processes with Under Armour. If the product has not arrived in a reasonable time, you can complain about it.
  • Interview or request a speaker: If you are in the media field, you can contact Under Armour for press conferences or interviews with representatives.
  • Partnering and affiliating with UA: Under Armour welcomes potential business partners and affiliates on a win-win basis.

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Got other concerns? Post a comment below!

Post any unresolved issue with Under Armour below. With any luck, visitors to this page will be able to help each other solve their problems with Under Armour without fuss.

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Have you been having issues with other companies too? DoNotPay will help you get in touch with practically every major company out there, no matter what field it is in. The list is exhaustive and ever-expanding. Below is a list of articles on how to use DoNotPay to contact a few leading companies. Even if a company isn’t on our list or we haven’t yet published an article about it, chances are that DoNotPay can help you get in touch with them now without waiting on hold.

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