How to Reach Newegg Customer Service Without Waiting on Hold

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Contacting Newegg Customer Service Has Never Been Easier

Newegg is a company that sells a variety of computer parts and electronics for those who are familiar with building their own specific components. If you have issues with an order, contacting is your first step in finding a resolution to your problem.

If you aren't sure how to best contact customer service or you are tired of waiting in long lines over the phone to get some answers, DoNotPay can help in getting you the customer service contact you need to resolve your issues.

Newegg Support Contact Number and Other Methods

Newegg has a variety of ways you can contact the company. No matter what method you use, make sure you have your order number, product information, and other necessary details available so customer service can best assist you.

Newegg FAQNewegg Help Center
Newegg Phone Number
Newegg Chat OptionChat with Newegg
Newegg Contact for ManufacturersContacting manufacturers on Newegg
Newegg Contact for Marketplace SellersContacting marketplace sellers on Newegg

Newegg Corporate Address

The corporate headquarters of Newegg is located at 17560 Rowland St City of Industry, CA 91748-1114. This address can be useful if you have significant issues with customer service, either they were unhelpful, or you have a bigger issue with a product that the company is standing by.

Can I Send Demand Letters To Newegg if They Refuse to Help?

There are cases where companies that are particularly unhelpful or negligent when they are selling an inferior product have been sued in small claims court. If you think that your issue is significant enough to take it to court, you can start the process with DoNotPay. DoNotPay will help you generate a demand letter which you can send to Newegg to see if you can get your issue resolved. In some cases, you may be able to get a refund from Newegg without the case having to proceed.

Where to Find Fast Solutions for Newegg Issues

The quickest way to get a solution for issues with Newegg is to use their website and contact the company directly, either through chat or through the customer service phone number. However, if you find that these methods are not working to your satisfaction, there are other ways that you can get your complaint heard.

Use Social Media

Most companies today have a social media presence on;

  1. Facebook
  2. Instagram
  3. LinkedIn
  4. Twitter

You can post to these sites to let Newegg know about your issue, and they may respond faster to your complaint.


You can also take your complaint to the Newegg page on Reddit. On this site, you may be able to get help from other users, and you may also be able to see if your complaint is happening to more than just yourself.

The best way to get your complaint addressed on social media and other sites is to make sure that your post explains the issue in detail, and you will need to provide model numbers, specific problems, and other information so that the issue can be examined.

Common Reasons People Contact Newegg Support

There are many reasons that a person would contact the support line for Newegg, or search the knowledge base for answers to common questions. One of the most common reasons to and support is to get an update on an order. While tracking numbers may be provided, customers may need additional information after purchase, but before receiving the product.

Other reasons that a customer may contact Newegg support include:

  1. Receiving a damaged or defective product
  2. Not receiving the correct product
  3. Missing parts or instructions
  4. Issues regarding sales in the marketplace
  5. Issues with site functionality

Get in Touch with Newegg Customer Service Using DoNotPay

Contacting customer service can provide you with the answers and support you need, but it can also be a hassle to call up the customer service line and wait on hold for someone to talk to you. If you want to skip all the hassle, DoNotPay can help you skip the line and get down to business. It just takes a few steps.

Here's how you can use DoNotPay to skip Newegg's phone queue:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you’d like to call.

  4. Click on the name of the company and have us do the work for you.

That’s it! DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.

DoNotPay Can Help with Any Company Customer Service Issues

Customers never want to have to deal with a company's customer service department, but when it is necessary, you can be sure that DoNotPay can help you start the process of getting what you need from customer service representatives. DoNotPay can help with all kinds of companies, including:

What Other Ways Can DoNotPay Help?

DoNotPay can help you in a variety of other ways as well. Some of the tasks that DoNotPay can help you with include:

DoNotPay will help you with these tasks and many more, and it only takes a few easy steps.

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