Xbox Controller Out of Control? Claim Microsoft Elite Controller Warranty
Xbox Elite Wireless Controller has not been a great success for Microsoft. Many users experienced problems with faulty bumpers, stick drifts, and other defects. Because of these issues, Microsoft faces a class-action lawsuit.
The company later launched the Microsoft Xbox Elite Controller Series 2, which has not proved as a more reliable option. Microsoft received a lot of complaints about the device and decided to change the warranty policy for it. Check out what warranty changes Microsoft introduced and learn how to file a warranty claim for your Microsoft Elite Controller.
What Does Microsoft Elite Controller Warranty Entail?
Microsoft has changed the warranty period for Xbox Elite Controller Series 2 because a lot of people reported mechanical issues, such as:
- Launch problems
- Drifting thumbsticks
- Connectivity disruptions
- Sticky or unresponsive buttons
Instead of 90 days, the warranty lasts a year now. It covers the defects in material or workmanship.
If you’ve already paid for a repair of your Microsoft Elite Controller before these changes, you might get a refund.
DoNotPay—The Easiest Way To Claim Microsoft Controller Warranty
DoNotPay is the most efficient way of submitting a Microsoft Controller Warranty claim! With our easy-to-use app, you can claim a warranty in minutes. All you need to do is:
- Set up your DoNotPay account in any web browser
- Access the Claim Warranty feature
- Select the Warranty on a Purchased Item option
- Answer a few questions about the issue you are experiencing with your Microsoft device
- Hit Submit
When you complete these steps, we’ll generate a claim letter on your behalf. You don’t have to bother sending the letter to Microsoft; we’ll do that for you. You can expect Microsoft’s representatives to contact you and tell you the result of your claim.
How To File a Microsoft Elite Controller Warranty by Yourself
You can request a repair of your Xbox Elite Controller via the Xbox’s Support page. Here is how to do it:
- Log in to your Microsoft account
- Visit the Support Page
- Scroll down and enter your Xbox Elite Controller’s serial number
- Follow the instructions and finalize your request
You can find the serial number inside the battery department of your controller. If you have the Xbox Elite Controller Series 2, you can find the serial number on the back of your device. The number has fourteen digits and no dashes.
Microsoft might not recognize your controller’s serial number if you have never connected it. This situation might also happen in case you connected your controller for the first time less than 48 hours before checking the warranty.
DoNotPay Helps You File an Appeal if Microsoft Denies Your Claim
Microsoft may not accept your warranty claim the first time you file it. If your claim gets rejected, don’t despair! DoNotPay can help you file an appeal and win the case!
We will compose an appeal letter and send it to Microsoft. What you should do is:
- Access DoNotPay from any web browser
- Open the Claim Warranty option
- Choose Appeal a Denied Warranty Claim
- Give the information about your original claim
- Click on Submit
Microsoft should reach out to you directly and give you information about the result of your case.
What Other Warranties Can DoNotPay Assist You With?
|Car Warranties||Home Warranties|
With our app, you can get more information about extended warranties for used cars and ways to handle the dealers who refuse to cancel your extended warranty.
Tackle Other Tasks With DoNotPay’s Help
Apart from filing warranty claims, DoNotPay can deal with other administrative tasks on your behalf! Use any web browser to access DoNotPay and get our assistance in:
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