ByContact Madewell Customer Service the Easy Way
Consumers often face a frustrating waste of time when they try to reach a live human at . Callers may encounter a long phone tree. Customers who complete the obligatory phone tree may run into long hold times.
A study of four million phone calls found that half of Americans say they spend 10-20 minutes every week on hold. That amounts to an amazing 43 days of their lives! Poor customer service irritates customers. In fact, poor customer service costs U.S. businesses $75 billion each year.
Consumers relax! DoNotPay designed a robot that dials customer service numbers for you. The robot only alerts you after it reaches a living, breathing agent, not a computer-generated voice.
The best part about the DoNotPay robot is that you can access DoNotPay from a web browser. The automatic, web-based platform is easy to use and connects you faster than waiting in hold queues.
Madewell Customer Support Contact Number, Email, and More
The Madewell website's "Contact Us" page does not mention a specific time frame for responding to customer complaints. According to one customer rating site, Madewell has a 2.1-star rating (out of 5) mostly due to .
| Madewell Support/FAQ Site | https://www.madewell.com/contact-us.html/ |
| Madewell Phone Number 1 (domestic) | 866-544-1937 |
| Madewell Phone Number 2 (international) | 1-434-385-5792 |
| Madewell Email (US) | contactus@madewell.com |
| Madewell Emai (International) | juLie@madewell.com |
| Madewell Stylist | stylist@madewell.com |
In the U.S., customers may contact the company by telephone from 7:00 am-11:59 pm Eastern Time (ET), seven days a week.
International customers may contact the company by calling from 7:00 am-6:00 pm ET, seven days a week.
Contact Via Live Chat
Customers may interact with live chat operators from 9:00 am - 11:59 pm ET, seven days a week.
Contact Via Social Media
In today's digital world, most companies respond faster to public comments made on social media sites. Madewell says customers may interact with the company on their social media sites, including:
Customers may also leave comments on Reddit.
Check Status of Orders
Madewell also has a page dedicated to checking the status of an order. You will need to provide the order number, your email address, and the billing zip code.
Taking Advantage of Madewell's Return Policy
Madewell has a return policy. Madewell's return policy states that customers may return defective products within 30 days of purchase, as long as they are not;
- Used,
- Damaged,
- Washed,
- Worn,
- Without tags and original liners,
- Final sale items,
- Customized or Monogrammed, or
- Vintage items.
When returning gifts and items bought with cash, customers must provide the original receipt of purchase. Keep a copy for your records, too.
If returning items by mail, customers must complete the online Return Form. After completing the online form, the mailing address is:
8150 Industrial Blvd, Suite 250,
Breinigsville, PA 18031
Keep a copy of the mailing receipt.
Can I Send Demand Letters To Madewell in Small Claims Court for Refusing to Help Me?
Yes, you can. To send demand letters to Madewell in Small Claims Court, you must show the following:
- You feel that Madewell wronged you,
- Madewell refuses to own up to their mistake, and
- Madewell refuses to pay what they owe you.
Using DoNotPay helps with the process by the following process:
- DoNotPay generates a demand letter that you can send to Madewell to try to settle things out of court.
- If Madewell does not answer, you will then fill out the court forms. DoNotPay helps you with this and provides you with enough copies.
- After that, you can file an official complaint with the court. DoNotPay will guide you through the process step by step.
- You will then serve Madewell, which will tell them that they are being sued. You should also specify a reason for which you are suing them.
- Finally, it's your day in court! DoNotPay will provide a script you can use before the judge.
Corporate Address (helpful for suing in Small Claims Court):
1037 Emmet St., N. Charlottesville, VA 22903, USA
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Can DoNotPay Help with More Than Customer Service?
Helping you contact customer service is just one way that DoNotPay can help solve consumer problems. Some content that you may find interesting appear below:
- Your Small Claims Court questions answered
- How to file a complaint
- Airline flight compensation
- Analyze terms of service
- Child travel consent form
- How to reduce property taxes
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