How to Delete Securus Accounts in 7 Easy Steps

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How to Delete Securus Account You No Longer Need

Being unable to contact someone you love is not a good feeling. It is stressful for everyone involved. Securus Technologies promises to lessen the burden. It is effective, but when you no longer need your account, you will want to discover .

Closing the account will be the only way that you will be able to:

  • Get Prepaid Money Back
  • Stop Auto Payments
  • Avoid Future Charges

If you have questions or concerns about deleting your Securus account, DoNotPay can help you. We can delete accounts in the most secure way possible, protecting your personal information and making it hassle-free for you.

Why You Should Delete Your Account

With an active Securus account, you can receive video calls, emails, and more from your loved ones. It is great because it ensures that your incarcerated loved one never feels they are alone while providing you with the opportunity to share important details with them.

As great as it is, loved ones will get out, and then you will never need your Securus account again. Would you want to leave money that is yours on an account that you do not need? The only way to recover money and stop auto payments to your Securus account is to learn .

How to Delete Securus Account for Yourself

So, now you know why you should close your account, but do you know how to do it? Securus promises to make it relatively easy.

Log in to Securus OnlineYou cannot use the app. You must log in to your Securus online account.
Choose Manage Prepaid AccountIt can be found under Advance Connect. It is here that you will see:
  1. Your Registered Phone Number
  2. Account Number
  3. Available Funds
  4. Account Status
  5. Account Relation
  6. Manage Prepaid Account
  7. Add Subscription
Select Close AccountWhen you select Manage Prepaid Account, you will find the option to close your account.
Wait for Your RefundIf you pay Securus using a valid credit or debit card, the money will be applied to the last card number you used. If your card is no longer active, payments will be mailed to you. You may need to allow 2-3 weeks for it to be processed.

The wait is to ensure that you do not owe Securus any money, which will be taken out before you are allowed to close your account.

Is There Another Way to Delete Your Securus Account?

Though the process looks simple, it may not be simple for everyone. For instance, if you do not have a Securus Online account, you can contact Securus Technologies at 972-734-1111. Call times may vary and may be extensive. You also have the option to contact Securus through live chat. However, this feature may be unavailable, even during business hours.

You can also close your account via email at If you choose this option, you should include:

  • Your Account Details
  • Clarification of Why You Want to Close Your Account
  • A Request for Refund
  • A Request for Securus to Delete Personal Information

If you are unsure of your account information or cannot log in, this can also pose a potential problem when trying to delete Securus accounts. You would have to reset your passwords to close your account.

The process, though simple, can be frustrating if you aren't sure of your information. If you do not want to deal with phone calls, questionable chat services, emails, and other frustrations, DoNotPay can help.

DoNotPay: the Fastest, Easiest, Most Secure Way to Delete Securus Accounts

DoNotPay is the world's first AI Consumer Champion group. We simplify every process you may deal with, including deleting or closing accounts that you no longer need. Our process is simple, fast, and secure.

If you want to delete Securus account and get your money back, DoNotPay has you covered in 7 stress-free steps:

  1. Go to Delete Old Accounts product on DoNotPay.

  2. Select the type of account you are trying to delete, such as email, streaming service, social media, gaming, eCommerce, and more.

  3. Tell us more about your account, including usernames and associated emails / phone numbers.

  4. Help us verify your account ownership by entering the date you first created the account, when you last logged in, any payment methods saved under the account, etc.

  5. Upload photographic evidence if you have any that can help prove your account ownership.

  6. Enter any last known or previously used passwords.

  7. Enter your contact information and submit the task!

We will take care of everything else, no matter how difficult it may be to contact Securus Technology's representatives.

What Else Can DoNotPay Do to Help You?

DoNotPay works across all groups, entities, and companies to ensure that you don't have to deal with lengthy processes and customer service representatives. When it comes to deleting accounts for security or privacy concerns, we make it simple. Some of our top success stories include closing accounts like:

  1. Facebook
  2. Instagram
  3. PayPal
  4. Gmail
  5. Amazon
  6. Uber
  7. Venmo
  8. eHarmony
  9. AOL
  10. Yahoo

Beyond helping you discover how to delete Securus accounts in the easiest way possible, we also provide various other services.

For instance, if Securus has already taken money from your credit or debit card, we can ensure you get a refund for the amount. We can also assist you in finding money that you may not know you have lost.

Let DoNotPay Help You

Whether deleting your Securus account or using one of our other services, DoNotPay is always here and available. No waiting, no worrying, and no complications.

If you are ready to simplify your life's little issues, you can visit DoNotPay online or through our very convenient app. Creating your account with us is easy, and telling us what you need will ensure that it is handled quickly, which will allow you to deal with just living your life.

Want your issue solved now?