How to Delete Your JPay Account in 7 Easy Steps

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How to Delete Your JPay Account in 7 Steps

When you or your loved one needed it, a JPay account was the ideal way to send money while incarcerated. Would you know when you or your loved one completed the jail sentence?

In this post, let's look at how your JPay account fulfilled a need and how you may have issues trying to delete the account. Then we will show you the quickest and most efficient way to delete a JPay account using DoNotPay.

Aside from deleting your JPay account, we can also assist you in removing your accounts in:

You Served Your Time, and JPay Served Its Need

While you were in jail, your family or significant other opened a JPay account to securely send you money for the things you might need while incarcerated. Things like;

  • Post bond
  • Fund commissary accounts
  • Pay for video visits

As these services became more in demand, JPay widened its offerings to include;

  • Music players and downloadable MP3 songs
  • JPay tablets for furthering education
  • Ways to process payments for parole services

In a 2014 article from CNBC, JPay founder and CEO Ryan Shapiro stated that JPay was the go-to app provider for the prison systems, and each JPay suite of services was tailored to the needs of each prison system it served.

Your JPay account served its need while you served your time, and now you no longer need a JPay account. So, ?

Deleting Your JPay Account

Before you attempt to delete your JPay account, sit down with the family member or loved one that orchestrated your JPay account on the outside. You need to list everything that the JPay account was used for and the credit or debit cards used to link financial services to the JPay account.

For instance, you can delete the JPay app from your phone or computer, but if you have any recurring payments set up through any third-party those payments need to be canceled as well. If you fail to delete each payment through the proper channels, you will still be billed for those payments even though they aren't going to the JPay account.

JPay is an app, so deleting it from your phone or computer is the same as deleting any other app you have installed. Just note that if you have installed JPay on multiple devices, each device will need to be deleted from the JPay app.

Confused Yet?

Don't expect a lot of information regarding your JPay account deletion on their website. There is no mention of the word 'Delete' anywhere on the website.

Their "Help" page is just a menu of all the different services provided by JPay and the fees associated with the services.

But, if you scroll down to the bottom of the "Help" page, there is a phone number you can call to assist you with your JPay account. Just be aware that even your phone call to 1-800-574-JPAY (5729) for customer service assistance could carry with it a hefty fee as all transactions completed through a 'live agent' are subject to a higher fee.

Alternative Ways to Delete Your Account

The last thing you want to do in deleting your account is to remember your old login details. However, if you want to take that path, here are some things you may do:

Password ManagerYou’re lucky if you have used a password manager for a long time. Open your password manager and locate the account you want to delete. It’s too easy to log back into the account and delete it.
EmailAccess the email you have used to register for the account. Check if you have saved a copy of your login details to your inbox folder.
Recovering PasswordsAccess the website where you want to delete your account. Click on “Forgot Password?” and follow the prompts. Hope that the mobile number or email address you are using now is the same as what is registered on your account.

If you don’t want to do the above-stated processes, let DoNotPay do the work for you.

How to Use DoNotPay to Delete Your JPay Account

The services provided by DoNotPay were designed to level the playing field and make information and issues like your JPay account available for everyone.

If you want to delete your JPay account but don't know where to start, DoNotPay has you covered in 7 easy steps.

  1. Go to Delete Old Accounts product on DoNotPay.

  2. Select the type of account you are trying to delete, such as email, streaming service, social media, gaming, eCommerce, and more.

  3. Tell us more about your account, including usernames and associated emails / phone numbers.

  4. Help us verify your account ownership by entering the date you first created the account, when you last logged in, any payment methods saved under the account, etc.

  5. Upload photographic evidence if you have any that can help prove your account ownership.

  6. Enter any last known or previously used passwords.

  7. Enter your contact information and submit the task!

That is all it takes to delete your JPay account through DoNotPay. DoNotPay will be hard at work on your behalf to delete your JPay account quickly and efficiently.

Why You Should Use DoNotPay

DoNotPay is your information hub for deleting old accounts no longer needed, like your JPay account. Here are three good reasons to use DoNotPay;

  1. DoNotPay is fast.
  2. DoNotPay is easy.
  3. DoNotPay is successful.

Spend your time doing something you enjoy instead of trying to find a way to delete your JPay account.

What Else Can DoNotPay Do?

Account deletion is only a drop in the bucket of our services. These are just a few examples of how we can advocate for you:

  1. Robocall compensation
  2. Neighbor complaints
  3. Jump the phone queue for any company
  4. Get help with bills
  5. File insurance claims
  6. File a customer complaint
  7. Appeal parking tickets in any U.S. city

Why not let DoNotPay show you how fast, easy, and successful it can be to delete your JPay account!

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