How to Delete Your Unwanted Genshin Impact Account

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How to Delete Your Unwanted Genshin Impact Account

You played for a while, but Genshin Impact wasn't the game for you. Now you have realized you have an old account sitting there, possibly with a credit card attached to it. Although this might not seem to be a big deal, inactive accounts present an unnecessary security risk.

DoNotPay can , or inactive accounts with a variety of other companies including:

How to Delete Your Genshin Impact Account By Yourself

The easiest way to delete your account is through the website. Note that there is a thirty-day cool down before accounts are permanently deleted. It is not possible to use this method to immediately delete an account. Follow these steps:

  1. Log in to your account as normal.
  2. Go to your account settings by clicking on your email address and then clicking on Account.
  3. Log in a second time on You can also try going here directly.
  4. Click on Account Security Settings in the left-hand menu.
  5. Click on Delete Account in the bottom right corner.
  6. Click on next in the popup that appears.
  7. Choose a security verification method, typically email.
  8. Click on send code.
  9. Open the email they send and enter the code.
  10. Click on next.
  11. Finally, click on Ok.

As you can see, this method requires that you have your account credentials and access to the email you used to create the account. If you don't, you will have to email to request account deletion. Also, if you created an account through PS4 you will need to unlink the account by emailing with the exact subject line PSN Account Unlink Request and following the instructions their system sends back.

Can I Delete With — A Summary

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Issues You Might Run Into Deleting Your Genshin Impact Account

The biggest issue you might encounter is not having access to your account or email. You may have difficulty proving you are the account holder and not a malicious person attempting to ruin another player's day. Also, they do not make account deletion particularly easy in general. In fact, until recently, there was no way to delete without emailing customer service. This might be intentional to prevent rapid fire deleting and recreating of accounts to get better stats.

Next Steps for Deleting a Genshin Impact Account if You Can't Do it Yourself

If you can't get into the account, you can get it deleted by emailing from the associated address. If you no longer have access to that email, you will have to convince customer service to delete the account. This can be frustrating and time-consuming, with no guarantee of success.

As it is possible to simply let an account sit or create a new one, it can be hard to persuade them that you are serious about wanting the account gone.

Delete Your Unwanted Genshin Impact Account With the Help of DoNotPay

DoNotPay can help you get your account deleted. We can also help by recovering your password so you can do it yourself and help you get unbanned if you were inadvertently suspended.

We can help by supporting your data privacy case to get your account deleted.

How to delete old accounts using DoNotPay:

If you want to delete old accounts but don't know where to start, DoNotPay has you covered in 7 easy steps:

  1. Go to Delete Old Accounts product on DoNotPay.

  2. Select the type of account you are trying to delete, such as email, streaming service, social media, gaming, eCommerce, and more.

  3. Tell us more about your account, including usernames and associated emails / phone numbers.

  4. Help us verify your account ownership by entering the date you first created the account, when you last logged in, any payment methods saved under the account, etc.

  5. Upload photographic evidence if you have any that can help prove your account ownership.

  6. Enter any last known or previously used passwords.

  7. Enter your contact information and submit the task!

Why Use DoNotPay to Delete Your Genshin Impact Account

Unless you have full access to your account, getting your Genshin Impact account deleted can be a pain. DoNotPay can make it a breeze. Our AI Consumer Champion can send the account deletion request for you while making sure you send in all the info to help prove ownership. It's easy, quick, and it works.

What Else Can DoNotPay Do?

This is only one of many problems DoNotPay can solve. We can help with all of your annoying problems including:

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