Get Refunded for Your Hilton Grand Vacations Complaints Fast

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Get Refunded for Your Hilton Grand Vacations Complaints Today

Few things are worse than paying for an expensive stay at a Hilton Grand Vacations timeshare and having a bad experience. The good news is that you can use DoNotPay to and get results fast. Of course, you can also make complaints to Hilton by yourself, and we'll cover that, too.

DoNotPay is the world's first AI Consumer Champion. The platform was initially built to help consumers fight unfair parking tickets. Today, hundreds of thousands of customers have successfully fought against law enforcement, big corporations, banks and hotels. You can use the app to complain and get a refund from all sorts of hotels, like Motel 6, Hyatt, and Choice hotels.

First, let's see how easy it is to make Hilton Grand Vacations complaints using DoNotPay.

Making Hilton Grand Vacations Complaints by Yourself

Hilton Grand Vacations is a vacation timeshare company. Even though Hilton has a pretty good reputation as a hotel company, the Better Business Bureau (BBB) currently lists more than 1,100 consumer complaints about the timeshare side of the organization.

Most are about:

  1. Unconfirmed dates
  2. Problems getting a reservation
  3. Bills that don't make sense or include extra charges
  4. High-pressure sales techniques
  5. Problems canceling
  6. Credit card issues and duplicate charges

But there are hundreds of other reasons you might wish to file a complaint.

How to File a Complaint with Hilton Grand Vacations and Ask for Compensation by Yourself

There are various methods for filing a complaint with Hilton Grand Vacations.

  • You can call their customer service line and hope you contact somebody with the power to help you.
  • You can complain to the front desk at the resort.
  • You can complain on Social Media and hope that they respond.
  • You could write a letter of complaint.

Here’s the contact information for Hilton Grand Vacations so that you can make a complaint yourself.

Phone NumberToll Free Number: (866) 843-4482

Customer Service Numbers:

(800) 482-0047

(800) 230-7068

(800) 448-2736

(888) 317-7416

For Timeshare Holders: (407) 745-3157

Online SupportCustomer Care

Contact Form

Help PageFAQ
Contact PageHilton Grand Vacations | Contact Us
FacebookHilton Grand Vacations
Corporate AddressHilton Grand Vacations Inc.

6355 MetroWest Blvd., Suite 180

Orlando, Florida 32835

Corporate Office Phone(407) 722-3100

What Happens After I Make a Complaint About Hilton Grand Vacations?

Judging from online reviews and the BBB, you can expect a runaround if you make a Hilton Grand Vacations resort complaint by yourself. First, you'll fill out an online form. You might get a generic no-reply email back from the company that says they'll look into your complaint. Months will pass with no response.

If you call the phone numbers, you'll get a different runaround. First, you'll talk to a representative who will put you on hold for a long time. You might bounce around in the phone system and wait for hours on hold. Your call will be "expedited" to the next manager, and you'll need to leave a voicemail. Months will pass, and you'll still get no response.

You don't have to put up with that kind of abuse! DoNotPay exists to help consumers like you stand up to big organizations like Hilton.

Why It's Hard Filing a Complaint with Hilton Grand Vacations on Your Own

It's difficult to file a complaint against large resorts and hotel chains because they know that you'll get frustrated and give up in most instances. Each method mentioned above has its own set of problems.

  • Complaining at the front desk may make you feel better, but the person you're complaining to often doesn't have the power to address your complaint adequately.
  • Complaining on social media is often ineffective and a poor use of your time.
  • Calling the resort without knowing who to talk to will be frustrating and likely take more time than you want.
  • Writing a letter not only takes a long time but usually gets no response.

Using DoNotPay to Make Hilton Grand Vacations Complaints

If you want to file a complaint with Hilton Grand Vacations but don't know where to start, DoNotPay has you covered in 5 easy steps:

  1. Go to the Hotel Bill Complaints & Refunds product on DoNotPay.

  2. Tell us the details of your experience and complaint, including how it negatively impacted your stay, and provide photographic evidence if available.

  3. Enter the details of your reservation, including the check-in/check-out dates and hotel room number.

  4. Tell us whether this is for a past reservation or you're still at the hotel (this helps us decide whether negotiation or chargeback is a better option for your case).

  5. Choose whether you want us to contact the front desk or general manager (if you've already tried contacting the front desk already).

That was easy, right? You don't need to stand in line, wait on hold, play the waiting game, write detailed letters to corporate, or buy postage. DoNotPay makes it a snap! And remember, it works for any hotel or motel, even big names like Sheraton and Holiday Inn, and all kinds of hotel complaints. You can use the app to:

Other Ways You Can Use DoNotPay

DoNotPay exists to make your life easier and more affordable. You can use it to:

Once you've completed your Hilton Grand Vacations complaint, spend some time on the app and see other ways it can save you time and money. It's like having an attorney living in your cell phone. Try it now.

Want your issue solved now?