The Easy Way to File Super 8 Motel Complaints

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How to File Super 8 Motel Complaints and Get Compensated

Since its rebranding, the American blockchain motel Super 8 has extended its roots globally with over 2000 motels. Their services have been exemplary, but the motels also experience one or two issues once in a while.

As their client, you may experience some of these challenges and file your complaints with the management. At times, this process may be long and tiring, and you may end up being unattended. However, you need not worry, as DoNotPay is there for you. We offer the best services to our clients and help them with filing about any issues they have experienced.

What Are Some of the Problems You May Experience at Super 8 Motels?

Super 8 Motels complaints can be one of the following:

Slow ServicesDue to the influx of clients at the Super 8 hotels, you may experience delayed services. In their website's customer review section, several clients have complained that it is challenging to get a hold of the motel's attendants. However, you should not endure such problems since you pay a lot and deserve prompt and quality service.
Rude AttendantsSuper 8 motels also experience isolated cases of rude attendants. It can be frustrating handling such attendants, and they may end up ruining your motel experience. Such issues deserve quick attention from the motel's management.
Excessive ChargesNothing can be more frustrating than noticing that you have excess charges than what you spent when checking out from a motel. At times, the attendants may have billing misappropriation, necessitating that you file a complaint about the additional charges.
Dysfunctional Facilities and EquipmentThough Super 8 motels attempt to keep their facilities functional, there have been a few complaints about dysfunctional ones. These include ice machines, soda machines, air conditioners, and leaking showerheads. You may also find that some facilities on their websites are missing, such as pools and tubs. Complaints about dirty shower floors have also marred the Super 8 hotels.
Noise ComplaintsSuper 8 motels attract guests from different places and attitudes. Some may not have the common decency of keeping their affairs quiet, thereby disturbing other clients with loud music, shouting, and other sources of noise.

How to File a Complaint About Super 8 Motels by Yourself

There are several options you can take when filing a hotel complaint. You can report your experience to the Better Business Bureau, which will hurt the hotel's reputation. However, there's no direct benefit to you if you file your complaint with an external party. Instead, if you file your complaint with the hotel directly, you can negotiate for certain fees to be waived from your bill as a courtesy for your poor experience and save money. In case you encounter such issues, you could file a complaint with the Super 8 motel management by following the steps below:

  1. Visit the motel's reception and ask to speak to the manager.
  2. Inform the manager of the issue you are experiencing
  3. Write a complaint letter stating your issues.
  4. Fill out the forms availed and ensure you keep a copy of each for yourself.
  5. If you are experiencing issues with payment, ensure that you have a copy of the billings and attach it with the complaint forms.

The processes involved are often long, tiring, and at times unfruitful. Filing the complaints requires your physical presence, thereby eating into time you would have spent in other constructive activities. You may also experience issues with the motel administration as they may be adamant about listening to your complaints.

How Can DoNotPay Help?

With DoNotPay's Hotel Complaint product, you can skip the entire and negotiation process just by answering a few questions through DoNotPay and letting us take care of the rest for you. We'll file your complaint directly to the front desk or general manager, asking for your resort fees to be waived.

All you have to do is:

  1. Go to the Hotel Bill Complaints & Refunds product on DoNotPay.

  2. Tell us the details of your experience and complaint, including how it negatively impacted your stay, and provide photographic evidence if available.

  3. Enter the details of your reservation, including the check-in/check-out dates and hotel room number.

  4. Tell us whether this is for a past reservation or you're still at the hotel (this helps us decide whether negotiation or chargeback is a better option for your case).

  5. Choose whether you want us to contact the front desk or general manager (if you've already tried contacting the front desk already).

And that's it! DoNotPay will draft a formal complaint letter outlining the issue and request a fee waiver as a courtesy. We'll send the letter directly to the front desk or general manager. You will hear back from them directly with more details regarding your request.

DoNotPay Supports Various Companies With the Click of a Button

At DoNotPay, we understand that your motel experiences could be hampered by several issues, which is why we help you file complaints in any motel or hotel. Check out the other services we offer:

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