How to File a Complaint Against Hampton Inn and Get Compensated
Hampton by Hilton, formerly known as the Hampton Inn, is a chain of moderately priced hotels offering limited food and beverage facilities. It includes more than 2,000 hotels in the U.S and 16 other countries worldwide.
Customers may want to know how to file a complaint against Hampton Inn whenever they are dissatisfied with their service, amenities, or staff. Unfortunately, with the number of hotels under this franchise, there's always a high possibility that your complaint won't be adequately handled. Luckily, DoNotPay has created the Hotel Bill Complaints and Refunds product that guarantees an easy process to file a complaint against Hampton Inn or any other hotel. Complete the steps below, and we will fill in your complaint within no time.
What Are the Issues Worth Complaining About Against Hampton Inn?
Before you file a complaint against Hampton Inn, you must have valid grounds for your complaint. Some of the reasons that can prompt you to file a complaint are as follows:
- Noisy neighbors
- Lack of hot water
- Dirty rooms
- Small beds
- Lack of temperature control
- No free Wi-Fi network
- Low-quality food
Many hotels are eager to listen to complaints from their clients, regardless of how shallow the reason might seem to be. That's why they have provided different means to file your complaint, as indicated below.
How Do You File a Complaint at Hampton Inn?
You can use the following options to file a complaint at Hampton Inn:
|Call Customer Care||800-426-7866|
|Email Hampton Inn's CEO, Christopher Nassetta||Hampton Customer Care Contact Form; email address|
|Contact Hampton Inn Customer Care||Email address|
|Call Hilton Worldwide Headquarters||703-883-1000|
|Hampton by Hilton|
What Alternatives Are There When Filing a Complaint at Hilton Inn?
You can use the following alternatives when filing a complaint at Hilton Inn:
Contact the Receptionist
Your first step should be complaining about your Hampton Inn stay to the receptionist. Receptionists serve as the initial point of contact for lodging a formal complaint.
Contact the Manager on Duty
If the receptionist is unwilling or can't help you, you should speak to the manager on duty. In most cases, managers can help you solve an issue more than a receptionist or other staff would do.
Contact the General Manager
If the manager on duty can't help you solve your problem, you should file your complaint with the general manager. The general manager should be open to listening to your complaint and take relevant measures to solve your issue. Ensure that you're polite when engaging the general manager.
Try Escalating the Problem With Hampton by Hilton Corporate
If you cannot solve your issue onsite, escalating your case with Hampton by Hilton corporate would probably ensure a better response to your complaint. You can use the above contact information to reach out to Hampton customer care services worldwide.
File a Complaint with Relevant Regulatory Bodies
If nothing has been done with your complaint, you can contact relevant regulatory bodies based on the nature of your complaint. For instance, you should contact the local health department if you're complaining about a health or sanitation issue. If your complaint is serious enough, you can file your complaint with the local hotel licensing agency.
Other ways you can file a complaint include:
- Writing an honest review on the company's website
- File a consumer report with the better business bureau or consumer report
- Tell a friend or an associate
- Report to the person responsible for your hotel booking
Sometimes all the above attempts might fail to work as expected. Meanwhile, your issue might escalate to the point of being a safety hazard. This would probably force you to take legal action against the hotel. At this point, DoNotPay can help you sue Hampton Inn using the steps provided below.
How Can DoNotPay Help You Sue Hampton Inn?
Do you want to file a complaint against Hampton Inn and don't know where to start? DoNotPay got you covered with the following five easy steps:
- Go to the Hotel Bill Complaints & Refunds product on DoNotPay.
- Tell us the details of your experience and complaint, including how it negatively impacted your stay, and provide photographic evidence if available.
- Enter the details of your reservation, including the check-in/check-out dates and hotel room number.
- Tell us whether this is for a past reservation or you're still at the hotel (this helps us decide whether negotiation or chargeback is a better option for your case).
- Choose whether you want us to contact the front desk or general manager (if you've already tried contacting the front desk already).
Solve Other Issues With DoNotPay Hotel Complaint Product
Our services don't end at filing a complaint against Hampton Inn. We can help you resolve a variety of other hotel-related issues in the following ways:
- Learn about hotel refund laws
- File a complaint against Choice Hotels corporate
- File a complaint against Hilton
- Write a hotel complaint letter
- File a complaint against Motel 6
- File a complaint against Sheraton Hotel
- File a complaint to Hyatt Customer service
Reasons Why You Should Use DoNotPay to File a Complaint Against Hampton Inn
Our service offers a simple process to file a complaint with the Hampton Inn's management in the easiest way possible. You do not have to follow any bureaucratic measure that Hampton Inn has set in place to file a complaint with us. With the five steps indicated above, you can rest assured that your complaint is filed accordingly. Sign up today and let's help you file your complaint with ease.