Disputing Airline Ticket Charges on Your Credit Card Has Never Been Easier

Chargebacks and Refunds Disputing Airline Ticket Charges on Your Credit Card Has Never Been Easier

How to Dispute Airline Ticket Charges On Your Credit Card

Booking flights properly can be a difficult process. Getting the right price, the right date, and dealing with any extenuating circumstances all at once is often a recipe for requiring a refund. Add the ongoing issues stemming from the coronavirus pandemic, and things can get very complex, very fast. Lately, disputing airline ticket charges to your credit card is more common than ever.

Worse still, many tickets are flagged as exempt from refunds. Many airline customers question whether it is possible to chargeback non-refundable airline tickets. Don't let that language at the point of purchase dissuade you, however. There are several ways to dispute airline ticket charges on your credit card.

How to Get an Airline Ticket Refund With DoNotPay

Your bank and credit card company all have methods of recourse even if the ticket is marked as non-refundable. There are several methods for canceling a flight that has already been charged on your credit card. DoNotPay is the easiest way to dispute an airline credit card charge

How to Initiate a Chargeback With DoNotPay

  1. Visit DoNotPay in your web browser.
  2. Select 'Chargeback Instantly'.
  3. Follow the on-screen prompts and fill in the requested information on the merchant and your credit card.
  4. After confirming all the submitted information is correct, submit your digital signature.

What Happens After Submitting Airline Ticket Dispute Information to DoNotPay?

Once you have followed all four steps above, DoNotPay will automatically submit your request to your credit card company or bank on your behalf. A fax is instantly sent, as well as a hard copy of a letter detailing the dispute. You also have the option to print out an automatically-generated letter to send to the relevant party personally.

DoNotPay includes all of the dispute codes relevant to your case in the letter. This helps expedite the process by allowing the nature of the dispute to be instantly readable by the receiving party. We have a virtual legal team that will advocate for the dispute on your behalf. And for future situations, we provide a virtual credit card that streamlines the chargeback process even further.

How to Get Airline Ticket Charges Refunded On Your Own

It is also possible to dispute airline ticket charges on your own. This process means gathering all of the relevant information yourself and speaking with customer service on your own time. Manually disputing a credit card charge requires contacting the airline and your credit card company or bank directly. Here are a few methods available to do so on your own.

Via email
  1. Navigate to the website of the airline.
  2. Click the 'Contact Us' link at the bottom of the page, or look for similar language.
  3. Look for either a customer service email or a form that allows you to send an email directly on the webpage.
  4. Collect all of the information relevant to your case, including your full name, address, and ticket number. Inform them of your intention to initiate a chargeback.
  5. Contact your bank to initiate a chargeback.
  6. Provide your bank with all the relevant information they request for the chargeback.
  7. Wait for the airline to contact you regarding the chargeback.
Over the phone
  1. Navigate to the website of the airline.
  2. Click the 'Contact Us' link at the bottom of the page, or look for similar language.
  3. Look for a customer service number. Contact the airline over the phone.
  4. When you reach a customer service agent, provide them with all relevant information including your full name, address, and a ticket number. Inform them of your intention to initiate a chargeback.
  5. Follow steps 5-7 above.
Via snail-mail
  1. Navigate to the website of the airline.
  2. Click the 'Contact Us' link at the bottom of the page, or look for similar language.
  3. Look for a customer service address.
  4. Draft a letter including all relevant information including your full name, address, and ticket number. Inform them of your intention to initiate a chargeback.
  5. Follow steps 5-7 in the email section above.
In-person
  1. Gather relevant information about your case. This includes your full name, address, ticket number, the credit card used, and reasoning for initiating a chargeback.
  2. Visit the customer service desk of the same airline you purchased the ticket from.
  3. Present all of your collected information. Inform the customer service employee of your intention to initiate a chargeback for current or future flights.
  4. Follow steps 5-7 in the email section above.

Disputing Airline Ticket Charges After a Flight Cancellation

Thanks to rules set in stone by the Department of Transportation, all airlines are required to provide full refunds for flights that they cancel. Some airlines may offer credit for a future flight as an option first. But keep in mind, if you prefer a cash refund for a canceled flight, airlines are required to provide one. If a charge has not been rescinded from your credit card, DoNotPay can take the next step on your behalf.

What If I Prefer Credit With the Airline for a Cancelled Flight?

Most airlines, such as American Airlines, have a 24-hour cancellation window. They will provide credit for a future flight as long as the cancellation request goes through before the final 24 hours ahead of the scheduled flight. If you do not receive credit for the full cost of your ticket, DoNotPay can initiate a chargeback on your behalf.

DoNotPay Takes the Stress Out of Airline Refunds

The best method of disputing airline ticket credit card charges, even for future flights, requires combining several of the options above. A paper trail is crucial to a successful airline ticket chargeback. DoNotPay streamlines the process by handling flight refunds for you. All you have to do is provide DoNotPay with the requested information to make sure they have what they need to advocate for your case.

What Else Can You Do With DoNotPay?

If an airline company declines to issue a refund, use DoNotPay to get a chargeback on the transaction. We can help with chargebacks such as:

Aside from refunds and chargebacks, DoNotPay can also get help with:

Whether your flight was delayed without recompense, or a paid in-flight service was not provided, DoNotPay can assist you with disputing airline credit card charges. Issues with airline flight charges are only one way that DoNotPay helps with those inevitable disputes that pop up in business and life. Don't spend your days sitting on the phone, or bouncing emails back and forth with unfriendly customer service agents. Let DoNotPay handle your financial disputes for you.

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