How to Request a Vanilla Gift Card Refund

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Everything You Need To Know About Vanilla Gift Card Refund

A Vanilla gift card is a prepaid Visa card that people usually buy as a present or because it helps them limit the expenses. It can contain from $10 to $500, and it’s non-reloadable. Once you spend all of your money, the card is invalid and should be cut up.

You can use your Vanilla gift card to shop anywhere the regular Visa card can be used, but you can’t use it on ATMs. This gift card also enables online shopping, even if you don’t own a debit or credit card.

If you’d like to learn more about how to request your Vanilla gift card refund, you will find this article super helpful.

Vanilla Gift Card Refund Policy Details

Since almost all merchants issue refunds to the original payment method, you can receive a refund to your Vanilla gift card if that was your payment method of choice. Whether or not you’re eligible for a refund will depend solely on the merchant’s refund policy.

If you want to cancel an order that you paid for with your Vanilla gift card funds, you can do it by dialing 1-844-433-7898 and asking their customer service reps to cancel the purchase. You will be refunded the money, and it will be credited back to the gift card.

How To Request a Vanilla Gift Card Refund on Your Own

If you wish to request your Vanilla gift card refund by yourself, you can do it in a couple of ways:

Can You Request a Refund Via

Yes / No








In Person


How To Request a Vanilla Gift Card Refund Over the Phone

You can cancel your order and request a refund by contacting the Vanilla gift card customer support over the phone. Here’s what you should do:

  1. Dial 1-844-433-7898
  2. Talk to the representatives about the refund
  3. Provide them with necessary info
  4. Follow their directions

Don’t Stress Over Contacting the Customer Support Reps—Rely on DoNotPay

DoNotPay customer service

Many users complain that the Vanilla gift card customer support is impossible to reach because they rarely pick up the phone. If you want to avoid getting stressed dialing their number multiple times and navigating the complex phone tree, we can help you.

DoNotPay will hold the line for as long as needed and connect you with one of the representatives. You’ll be notified as soon as one of the customer care agents picks up the phone.

Other than contacting the Vanilla gift card customer support specialists, DoNotPay can also help you get in touch with other large companies, such as:

Request Your Vanilla Gift Card Refund Fast and Easy With DoNotPay

Do you want to avoid having to explain the Vanilla gift card customer care specialists every detail regarding the purchase you want to refund? DoNotPay offers the most efficient solution. You can request your refund with us by following these steps:

  1. Open your DoNotPay account from a
  2. Scroll down to the “File a Chargeback” option
  3. Click on “Get Protected”
  4. Verify your account information
  5. Answer all of the questions
  6. Confirm your signature
  7. Click on “Submit”

Once you complete your refund request, it will be automatically faxed to your bank. DoNotPay will also send a letter that contains all the Visa and Mastercard codes. Another perk of relying on DoNotPay is that we will also contact the merchant on your behalf—as requested by the Fair Billing Credit Act—to collect evidence.

DoNotPay can help you request your refund from many other companies, even the most popular ones, including:

What Issues Could I Face When Requesting My Vanilla Gift Card Refund?

As mentioned, the Vanilla gift card customer support can’t be praised for its efficiency. The main problem is that they don’t answer the phone right away. You risk wasting too much time waiting for them to fix even the simplest issues, such as canceling an order.

The second problem you might encounter is with the merchant you’re requesting a refund from. Even though the majority of companies credit the refund to the original payment method, some of them refuse to do so. This means that you sometimes won’t be able to have that money back on your Vanilla gift card, but you’ll receive it in some other way—paper check, bank account, merchant’s gift card, and similar.

How Long Will I Wait To Get a Vanilla Gift Card Refund?

A refund should be issued to your Vanilla gift card within seven to fourteen business days from your request being processed by the merchant.

Can I Check the Status of My Vanilla Gift Card Refund Request?

Whether you can check the status of your refund credited to a Vanilla gift card will depend on the merchant you requested the refund from.

If you’ve been waiting for more than two weeks to receive a refund, give the Vanilla gift card customer care agents a call and see what’s blocking the transfer. If they discover that the refund wasn’t issued, you will probably need to call the merchant.

Need Help Suing Visa or Other Merchants in Small Claims Court? DoNotPay Has Got Your Back!

Did the merchant you contacted refuse to issue a refund even though you’re eligible to receive it? Or is Visa blocking the funds and refusing to cooperate? DoNotPay can help you send demand letters to any company or individual that has wronged you in small claims court.

Once you log in to your account and choose to send demand letters to a firm or person, you’ll be asked various questions regarding the reason why you want to send demand letters to them and the type of compensation you expect to get. That will allow DoNotPay to determine if your case is eligible for small claims court according to the laws in your state.

If your case qualifies, we will help you compose the ideal demand letter that you should send to the merchant. Then you should wait for up to 90 days for the response. If you don’t receive one or if the merchant refuses to settle, you can proceed with your lawsuit.

DoNotPay will help you:

  • Fill out the necessary forms
  • Collect all the paperwork you need
  • Write your statement

You will also be provided the instructions that will help you handle any outcome. As you can see, DoNotPay can guide you through the entire process and help significantly. The only two things that we can’t do for you is to file the claim and appear in court on your behalf.

What Else Can DoNotPay Help With?

Why waste time and energy dealing with bothersome administrative issues if you can handle all of them hassle-free with DoNotPay’s assistance? Make sure to log in to your DoNotPay account from a and we can help you:

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