How to Reach Consumer Cellular Customer Service the Easy Way

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Consumer Cellular Customer Service Hacks

Customer support is an essential part of product acquisition and marketing. A survey conducted by text-message service—TalkTo revealed that over half of Americans spend 10 to 20 minutes every week on hold, that's roughly 43 days of their life—which is a lot of time wasted.

Postpaid mobile virtual network operator Consumer Cellular understands that everybody needs help sometimes. Therefore, they have provided their clients with multiple ways to get assistance with .

However, chances are you'll be dealing with a very long phone tree/queue. DoNotPay offers you an option to skip holding time by using their app. We'll call the Consumer Cellular customer service number and send you a notification once a real person is on the line — making the whole process fast, easy, and pretty convenient.

Consumer Cellular Contact Information

If you need to contact , you can use one of the following options. They guarantee fast, knowledgeable, and friendly assistance.

Phone SupportTo speak to a live Consumer Cellular representative, you can call their U.S.-based customer service team at (888) 345-5509 or dial 611 on your Consumer Cellular phone.
One-on-One SupportIf you require hands-on assistance, you can call to schedule an appointment with the customer service team at (888) 345-5509 or dial 611 on your Consumer Cellular phone.
Online SupportVisiting the support page on the company's website will give you access to an extensive library of answers to frequently asked questions, your device's user guide, and how-to-videos that give you a step-by-step guide to important basics.
Live Chat SupportThis support feature allows you to have a live conversation with an account advisor. Just click the "Chat Now" button on the website to start your digital conversation.
Mobile AppYou can download the free 'My CC' app to contact customer support conveniently.

It's advised to contact Consumer Cellular customer service during regular working hours—Monday to Sunday, 6:00 am to 5:00 pm.

Are You in Need of Quick Help for Your Consumer Cellular Problems?

Most companies have established an online presence in this digital era and have employed people to manage those pages. Therefore, they are more likely to respond to a public complaint posted in the comment section of their social media pages than they are to a private complaint. You could try reaching out through:

You could also visit Consumer Cellular's blog and read their featured articles, and they could've addressed the issue you're facing.

Consumer Cellular Corporate Address

7204 Southwest Durham Road

Portland, OR 97224


Consumer Cellular address is crucial if you need one-on-one Consumer Cellular customer service, or if you intend to file a lawsuit against them in small claims court, you'll need the address to send a demand letter or serve them.

If the Company Refuses to Help Me Can I Send Demand Letters To Them in a Small Claims Court?

Yes. If you feel that you've been wronged at one point in your pursuit for Consumer Cellular customer service and the company refuses to admit their mistake, you can send demand letters to them in a small claims court. Here's how DoNotPay can help:

  1. DoNotPay generates a demand letter that you can send to Consumer Cellular to settle things out of court.
  2. If unanswered, you will then fill out the court forms. DoNotPay will help and provide you with enough copies.
  3. You can now file an official complaint with the court. DoNotPay will guide you step by step.
  4. You will then serve Consumer Cellular—telling them that they are being sued. You should also specify a reason for which you are suing them.
  5. Finally, show up in court! DoNotPay will provide you with a script you can use before the judge.

If you're considering suing Consumer Cellular in a small claims court, DoNotPay is available on any web browser and can make the process quite seamless for you.

What Are the Most Common Reasons to Contact Consumer Cellular Customer Service?

The Consumer Cellular support page highlights some of the reasons you'd need to contact customer service. They include:

  • Billing
  • International Rates
  • Plans and Usage
  • Phones and Services
  • Troubleshooting
  • Caregiving
  • Videos and Manuals

There's also an option to ask a question if it's not featured. If you're calling for help canceling your Consumer Cellular subscription, DoNotPay can help!

Get in Touch With Consumer Cellular Customer Service Using DoNotPay

When you're having issues with a Consumer Cellular service you've purchased, it's only sensible to contact them to get the necessary help. However, it can be very infuriating when you have to wait on hold. But, with DoNotPay's Skip Waiting on Hold product, you won't have to waste time waiting ever again! DoNotPay can hold for you and notify you when the agent comes online.

To contact Consumer Cellular customer service here's how:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you'd like to call.

  4. Click on the name of the company and have us do the work for you.

All you have to do now is wait for the notification once the agent takes your call. DoNotPay will conveniently hold for you, so you don't have to.

What Else Can DoNotPay Do for You?

DoNotPay helps you skip waiting on hold with Consumer Cellular customer service agents and:

DoNotPay can also ease your worries with:

Explore DoNotPay today to learn more about what we have to offer.

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