Skip the Phone Queue When Getting in Touch With Allstate Customer Service
Allstate is a company that manages auto, homeowners, and renters insurance for millions of U.S. residents. The company is headquartered in Northfield Township, Illinois. It’s one of the largest insurance companies in the U.S., with over 15 million customers and 45,000 employees.
The company was founded in Chicago in 1931, and it has been a Fortune 500 company since 1997. It’s also ranked in the top 20 companies with a revenue of over $10 billion.
If you need help with your insurance or you wish to inquire about any info regarding Allstate’s services, you should get in touch with the company’s customer service department. Reaching customer support, in general, isn’t the easiest task. Customers usually wait for a time for their calls to be answered, which can be incredibly infuriating.
That’s why we developed a product that helps you jump the phone queue with ease! Sign up for DoNotPay, and forget about wasting time waiting for an Allstate customer service rep to pick up!
Getting in touch with customer support is a certain way to get the info you need, but it’s not the only way. If you don’t want to deal with support agents right away, we’ll provide you with an alternative option.
Prior to contacting Allstate customer service, you can check out the company’s FAQ page. You could find useful information there and avoid struggling to reach support agents. Here are some of the questions you’ll find answers to on Allstate’s website:
- How do I know if my account information stored online is secure?
- Can I go paperless?
- What can I do if I lose my insurance card?
- How can I retrieve my username or password?
- Is there a way to check the status of a claim?
- How do I make a claim if I was in an accident?
- Is there a way to make changes to automatic payments?
- Who do I reach out to regarding my life insurance or annuity policy?
- How can I find out who my agent is?
- Can I change my communication preferences?
- What are the steps to accessing my insurance ID cards?
- How can I make a change to my existing policy?
- What will happen if I'm late with a payment or miss the due date?
If getting in touch with customer support is necessary after all, here’s how you can do it:
- By phone
- Via email
- In person
If you want to talk with an agent directly, call 1-800-255-7828 and ask them to provide you with the help you need.
The average waiting time is 15 minutes, but customers report waiting for longer. Since customer service usually has their hands full, waiting is always to be expected. The good news is that you don’t have to waste time sitting by the phone! Our app can dial Allstate and wait for them to pick up on your behalf. Once they answer, DoNotPay will notify you, and you can return to resolve the issue easy-peasy!
That’s not all our app can do for you! Need to file an Allstate insurance claim? Want to cancel your Allstate insurance subscription or motor club membership? Wondering how to claim your Allstate extended warranty? We can show you how to do all of those tasks in only a few clicks!
In case the company is uncooperative and you can’t find a different solution, we can show you how to file an Allstate complaint and seek the justice you deserve.
To contact Allstate customer service agents through email, follow the next steps:
- Go to the company’s Contact Us page
- Fill out the provided email form
- Click on Submit
Note that emailing customer support isn’t the fastest way to get the answers you seek. You may wait for days, if not weeks, to get an answer. That’s why calling is your best bet—you can get help on the spot without any delays.
You can also use Allstate’s online locator to find the nearest insurance agent. Here’s how it works:
- Provide your city and state or ZIP code
You will get the results in a few seconds and see the available agents, along with their contact numbers and addresses. Call to schedule an appointment and visit them at the agreed time to solve your issue.
Allstate is also active on social media, so you can try reaching them that way, too. Contact them through one of the following platforms:
Keep in mind that getting an answer through social media isn’t guaranteed and that speaking directly to support agents is still your best option to get answers right away.
Are you sick and tired of listening to god-awful hold music or the same promotion you’re not interested in over and over again? Don’t you wish there was a way to connect to customer service agents without spending half an hour glued to your phone?
Good news—there is! With DoNotPay, you can put down your phone, have the app wait on hold in your stead, and pick up once you’re connected to a live person on the other end.
The app will wait on hold for as long as necessary and will notify you as soon as a customer service representative picks up. This way, you won’t waste time waiting on hold or trying to do other tasks with your phone jammed between your ear and your shoulder.
And the process couldn’t be any simpler. All you have to do is:
- Sign up for DoNotPay
- Open up the app and choose the Skip Waiting on Hold product
- Type in Allstate
- Click on the name and choose Call Now
The app will display the average waiting time and notify you the moment a customer support rep answers your call.
With DoNotPay, you can say goodbye to waiting on hold, for good!
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