Contact Affirm Customer Service Without Breaking a Sweat

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Get in Touch With Affirm Customer Service With the Help Of DoNotPay

Affirm is a financial lender that allows consumers to make point-of-sale purchases for their favorite brands at their favorite stores with installment loans. This type of financing allows the individual to get the merchandise at the time of the transition, and to "pay over time," much like layaway. When it comes to shopping and finances though, there are times you are likely to have questions, concerns, or complaints. If you need to contact , DoNotPay can help.

Affirm Customer Service Support Contact Information

There are several different ways you can reach out to Affirm customer service. Whenever you need to contact a company's customer service department, it is important to have your account number, billing information, receipts, or any other pertinent information readily available so that customer service can assist you as quickly and easily as possible.

Affirm Support / FAQ SiteHelp Center

In the Affirm Help Center, you can find answers to common questions, troubleshooting, or managing your account.

Affirm Support Number(855) 423-3729
Affirm Support

Additional Places To Find Assistance With Affirm

If you are unable to get the answers to your problems, you may be able to find help in other places.

Write the Customer Care TeamAffirm, Inc.

30 Isabella Street

Floor 4

Pittsburgh, PA 15212

This may not be the best solution for urgent issues, but it is always a viable option.

Affirm Digital AssistantIn the lower right corner of the Affirm website, you will see a small button with the words "Affirm Digital Assistant" on it. Click this to open the Chatbot.
Contact FormsUse the drop-down menu to navigate through possible issues. If you are presented with a contact form, you can fill it out with your pertinent information.
Social MediaAffirm is on different social media platforms, and you can try reaching out to them. Although it is not always necessary to make your issues or complaints public, sometimes going through social media can get the attention of customer service more quickly.

When Should You Contact Affirm?

There are different reasons why customers may need to contact the Affirm customer care team.

  • You are having issues with a merchant and believe Affirm should intervene
  • You have questions about your loan
  • Your payment was not processed correctly.
  • You are locked out of your online account
  • You are a victim of identity theft.

Where To Send Official / Mail To Affirm

If you are sending complaints, summons, or documents, they cannot be processed at the aforementioned address and must go through Affirm's agent.

CT Corporation System

330 N Brand Blvd.

Glendale, California 91203

If Affirm Refuses To Help, Can I Send demand letters to Them in Small Claims Court?

Sometimes problems escalate beyond customer service to corporate and are still not handled appropriately. If Affirm is unable to resolve your issue appropriately, you may be able to send demand letters to them in small claims court. Here is how DoNotPay helps with this process:

  1. DoNotPay generates a demand letter you can send to Affirm to try to settle things out of court.
  2. If the letter goes unanswered, you will then fill out the court forms. DoNotPay helps you with this and provides you with enough copies.
  3. After that, you can file an official complaint with the court. DoNotPay will guide you through the process step by step.
  4. You will then serve Affirm, which will tell them that they are being sued. You should also specify the reason for which you are suing them.
  5. Finally, show up in court. DoNotPay will provide a script you can use before the judge.

DoNotPay Can Skip the Wait for Affirm’s Customer Service on Your Behalf

If you have searched through the FAQ, tried the chatbot or you are tired of waiting for an email response, you may need to contact Affirm by phone. Instead of calling their customer service number and waiting on hold forever, DoNotPay can call right now on your behalf. With its Skip Waiting on Hold service, DoNotPay will wait on hold for you and notify you when an representative answers your call. Then you can get right to the point and start solving your problem.

Here's how you can use DoNotPay to skip Affirm's phone queue:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you’d like to call.

  4. Click on the name of the company and have DoNotPay do the work for you.

That's it. DoNotPay will let you know the instant someone picks up, so you can talk to a customer support representative without having to spend a second waiting on hold.

Skip the Phone Line at Over 10,000 Companies

DoNotPay knows that issues arise and customers need assistance, but it also knows that there's no need for you to waste your time on hold. DoNotPay can easily help you Skip the Wait for over 10,000 companies around the world. From hotels to stores, and more, DoNotPay has you covered.

Find More Help With DoNotPay

In addition to helping you save time with customer service, DoNotPay is prepared to help you solve other issues as well.

DoNotPay is here to save you time, money, and stress when it solves your problems.

Want your issue solved now?