Contact Wix Customer Service Without Waiting on Hold

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What Is the Best Wix Customer Service Number?

Creating a website doesn't have to be unpleasant or time-consuming, mainly if you use Wix. It's a simple, intuitive tool that allows users to design their website from the base up. The software currently powers over 4.5 million sites here on the web. However, just because Wix is simple to use doesn't imply you won't run into problems at some time during your site-building process. If you require assistance with your Wix account, sign in to your profile on a computer. We'll then select your preferred form of communication and put you in contact with the appropriate specialist within minutes.

Where Can You Find Quick Help for Your Wix Problems?

Save time by talking to a professional expert through the methods below.

Wix Support Site:
Phone Number 1 (Investor Relations):(415) 449-4718
Phone Number 2 (Legal):(415) 358-0857
Phone Number 3 (Headquarters)+9 723 545 4900

Wix Live Chat

While making a contact inquiry, you'll encounter this choice if chat assistance is provided in your language. The following are the live chat sessions for various languages:

  • English: 24/7
  • French: Monday-Friday 9 a.m. to 6 p.m. GMT+1
  • Spanish: 24/7
  • Hebrew: Sunday-Tuesday 9 a.m. to 5 p.m., GMT+2, Wednesday-Thursday 9 a.m. to 3:30 p.m.
  • Italian: 8 a.m. to 5 p.m. GMT Monday-Friday
  • Russian: Monday-Friday 8 a.m. to 5 p.m. GMT
  • German: Monday-Friday 9 a.m. to 6 p.m. GMT +1
  • Portuguese: 24/7

Note: Callback assistance is offered in Japanese, but chat services are not. There's email help for Korean tickets, but chat services are not provided.

Wix FAQ App

Using the Wix FAQ app, you can build beautiful and valuable FAQs for your visitors. These are a terrific addition to any website since they provide concise answers to frequently asked questions regarding your products or services. Therefore, you'll save time by lowering your client service needs. Your site guests will be able to receive the responses they need no matter where they are, thanks to the FAQ app's mobile-friendly design.

Wix Social Platforms

Wix has a fabulous digital presence, a well-maintained YouTube account, and a fantastic blog. However, suppose you regard social networks as a speedy, practical approach to getting outstanding customer service. In that matter, you'll desire to adhere to the three big sites: Instagram, Twitter, and Facebook. Here's how to contact Wix on each platform:

However, Facebook is the fastest way to get answers to your questions. Wix lists it as very helpful, and its Facebook Messenger interactive chatbot often responds within an hour.

Basic Wix Customer Service Guidelines

By obtaining a reply, phoning, or chatting with Wix Customer Care, you consent to all of the terms listed in the Terms of Use section. Debates and conversations with the Wix Customer Support team are acceptable; however, the following are not tolerated:

  1. Disrespectful or inflammatory support inquiries (including phone calls, chats, or ticket inquiries).
  2. Personal insults, derogatory statements, and name-calling.
  3. Making baseless accusations (slander).
  4. Requests for help disputing Wix's policies.
  5. Lobbying the community against Wix's guidelines and laws.
  6. Repeated support inquiries.
  7. Ethnically objectionable requests.
  8. Questions containing graphic sexual comments or excessive profane language.
  9. Submissions that address or show unlawful activities such as software and music theft, as well as other copyright breaches.

Wix has the right to prohibit anyone who intentionally breaches the terms of service from using their platform. The Wix staff will be the only judge of what constitutes a violation of these terms of service. The team maintains the right to take whatever steps are necessary to guarantee that Wix Customer Care is not interrupted or misused in any manner.

Top Tips for Contacting Wix Customer Support

1. Double-check Wix's guest service performance.

Before you contact Wix, evaluate that everything is functioning in order. Just go to the Wix Services Support Site to get the most up-to-date details on the status of all Wix assistance.

2. Make use of Wix's Technical Assistant.

This is a pretty simple page with various collapsible chunks of self-service information that could enable you to solve any technical problems.

3. Engage with a Wix Partner.

Wix has put together a team of freelance eCommerce, content writers, SEO, and web specialists to assist you with your site development process.

Use DoNotPay to Contact Wix Customer Service

If you use for all your customer service needs, you'll never have to waste hours languishing on hold again. We shall contact any customer support number and stay on hold until the specialist answers the call. This is how you utilize DoNotPay to bypass the Wix phone line:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you'd like to call.

  4. Click on the name of the company and have us do the work for you.

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