The Easiest Way to Contact Western Union Customer Service

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Contact Western Union Customer Service Through DoNotPay

The average call waiting for customer support is 13 minutes, but most callers are only willing to wait for 2-3 minutes. Calling Western Union Customer service is not different; you are likely to get frustrated by holding for too long before being connected to an agent. As if that is not enough, you may have to re-dial several times before you are connected to a customer service call agent. While the chat option might be fast, you could be chatting with a robot that might not resolve your issue.

However, before you hang up and try contacting Western Union customer support through email, you should try DoNotPay. DoNotPay is an automated platform that will redial and hold the call for you until you are connected to an agent. The platform will notify you once a connection has been achieved, giving you an easier and simpler way of talking to a real person.

Western Union Support Contact Number and Email

The company rarely uses emails for customer service. However, you can use a Western Union customer service number or live chat. If you have some issues that you want the customer service to solve, you can contact them at:

Western Union Support/FAQ SiteFAQs
Western Union Phone Number 1 (domestic)1800 325 6000 for voice calls

1877 989 3268 for website care

1800 877 8973 for TTY

Western Union Phone Number 2 (international)None
Western Union FaxNone
Western Union Support EmailEmail Support
Western Union Email InstructionsEmail Instructions

Where to Find Quick Help for Your Western Union Problems

If you want quick help, always check Western Union website or call the service numbers. You can also use the live chat or visit the company's social media sites. To connect through social media, follow the steps below:

  • Open your social media account
  • Type Western Union in the search area
  • You may get numerous accounts, but only select the verified one. It is usually the first one to appear on your search results
  • Send a direct message specifying your issue

Western Union Corporate Address

If you have a serious complaint about the company or need to file a complaint, you may need their corporate address. Use the address below for serious complaints, such as notifying the company of filings at the small claims court:

7001 E. Belleview

Denver, CO 80237



If Western Union Refuses to Help Me, Can I Send Demand Letters To Them in Small Claims Court?

You can send demand letters to Western Union if you feel aggrieved and the company is not helping. Here's how DoNotPay helps with the process:

  1. DoNotPay generates a demand letter you can send to Western Union to try to settle things out of court
  2. If unanswered, you will then fill out the court forms. DoNotPay helps you with this and provides you with enough copies.
  3. After that, you can file an official complaint with the court. DoNotPay will guide you through the process step by step.
  4. You will then serve Western Union, which will tell them that they are being sued. You should also specify the reason for which you are suing them.
  5. Finally, show up in court! DoNotPay will provide a script you can use before the judge.

If Western Union Refuses to Help Me, Can I Send Demand Letters To Them in Small Claims Court?

Contacting on your own can be annoying. You have to dial and redial the service numbers before you are connected to a customer service agent. However, DoNotPay helps you avoid the annoying process of dialing and redialing phone numbers.

The robot will dial and redial the numbers for you until you have a connection. Once you are connected to an agent, you will receive a notification. You can then speak to the agent to get your issues resolved.

Here's how to get started/Here's how you can use DoNotPay to skip the Western Union phone queue:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you'd like to call.

  4. Click on the name of the company and have us do the work for you.

That's it! DoNotPay will let you know the instant someone picks up, so you can talk to a customer support representative without having to spend a second waiting on hold.

DoNotPay Can Help Resolve Customer Service Issues for Any Company

DoNotPay can also help you reduce the stress of contacting:

The Skip Waiting on Hold service is not limited to Western Union. You can also use it to contact customer care services for other companies. To solve customer care issues, contact .

Want your issue solved now?