How to Contact Weight Watchers Customer Service the Easy Way

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Contact Weight Watchers Customer Service in an Easy Way

(WW) is an award-winning, doctor-recommended weight-loss and dieting program that offers its participants a do-it-yourself approach through the available resources. You are able to personalize the program and track your progress every day.

While the WW website has all the information you may need all through the program, there are days you may want to contact customer support for personal questions or some guidance from a live person. Calling in is great, but you may end up waiting in line for quite some time before you are connected to an available agent, thanks to the large audience they serve daily.

To avoid such long waits, DoNotPay has a Skip Waiting on Hold product that can wait in the line for you while you do other things. Then, once your line is connected, DoNotPay will alert you so that you can talk to the customer service agent.

Weight Watchers Support Contact Number and Email

Whenever you have a question or need any help, you can reach in the following ways.

  • The FAQ section answers most of the commonly asked questions.
  • Live Chat on the website with a real human agent.
  • Call (800) 651-6000 to talk to someone directly.

This table shows a summary of the different ways you can reach Weight Watcher customer support.

Weight Watchers Support/FAQ Site
Weight Watchers Phone Number 1


(800) 651-6000
Weight Watchers Phone Number 2

(shop-related inquiries)

(855) 868-4545
Weight Watchers FaxNot available
Weight Watchers Support

Where to Find Quick Help for Your Weight Watchers Problems

Weight Watchers have created a community on popular social media platforms where you can interact with other members and get quick help. Therefore, if you can't get the answer you are looking for on the FAQ page, you might get help from the social media communities.

You can find Weight Watchers on the following platforms.

If you send a private message on Facebook, WW may respond within an hour. However, you can comment on a post on WW's page and air out your concerns for faster responses. The page admin will respond within no time.

It's better to try reaching Weight Watchers through these alternative methods before calling customer service and see whether you can get your problem solved sooner. If your efforts bear no fruit, then you can choose to call in or initiate a live chat.

Weight Watchers Corporate Address

If for any reason, you may want to send a letter, visit the corporate office for physical guidance, or even send demand letters to the company for something, you will need to have the right address with you.

Weight Watchers corporate office is located at the following address.

675 Avenue of the Americas,

6th Floor New York,

NY 10010.

How to Contact Weight Watchers Customer Support on Your Own

There are different reasons why you may want to contact Weight Watchers customer support. Such reasons include the following.

  1. If your tracker is not working well or your points are not adding as they should.
  2. Getting printable ZeroPoint food lists.
  3. Activation and cancellation of the program, and many more.

You can call the customer for almost anything, and they will address your concerns in full. To call customer service, dial the number (800) 651-6000 and wait until you connect to a customer service agent.

If you may need to provide some information or documentation when presenting your case, it's best to have everything at arm's length so that you can have a smooth call.

Get in Touch With Weight Watchers Customer Service Using DoNotPay

Weight Watchers has provided multiple avenues where you can reach them and get help fast. However, if you choose to make a phone call and get help directly without reading blocks of text, you may need to brave the long wait on hold as you get connected to an available agent. DoNotPay can help you.

DoNotPay's Skip Waiting on Hold product will call Weight Watcher's customer service, wait on hold for you while you attend to other matters, and let you know once your call is connected to a customer service agent. Here's how you can use DoNotPay to skip phone queue:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you’d like to call.

  4. Click on the name of the company and have us do the work for you.

That's it. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.

What Else Can DoNotPay Do?

DoNotPay can help you save your time and energy as they will contact customer service in different companies for you and only alert you once the call goes through to an agent. Some of these companies include the following.

Check out DoNotPay's Skip the Hold product for more information.

Want your issue solved now?