The Easy Way to Reach Walgreens Customer Service

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

The Fastest Way to Reach Walgreens Customer Service

Walgreens is one of the biggest retail pharmacies in the U.S., providing prescriptions and countless other wellness products. If you have a problem at any Walgreens store, promises to assist you. Walgreens has several contact options, but immediate support is sometimes difficult to get.

When it comes to your medication, it's important to get issues resolved as soon as possible. Waiting several hours through droning elevator music can only exacerbate the problem! If you can't get through to a associate, DoNotPay can connect you with one click!

Ways to Contact Walgreens Customer Support

If you have a problem with Walgreens, you can try contacting them on your own first. Walgreens has a few different phone numbers for specific issues:

Walgreens Support/FAQ SiteFAQs
Walgreens Phone Number 1 (domestic) 1-800-925-4733
Walgreens Phone Number 2 (international)Not Available
Walgreens FaxNot Available
Walgreens Support EmailOverall Contact Portal
Walgreens MailATTN: Consumer Relations Walgreen Co.

200 Wilmot Rd. MS #2002

Deerfield, IL 60015

If you're calling a specific Walgreens store, you might not be able to reach a representative unless the store is open. Most locations are open between 8 a.m. and 10 p.m., including the pharmacy and photo departments.

However, even if you call during business hours, you'll probably get placed on hold for several minutes. Walgreens is also notorious for disconnecting your call and losing your place in the queue! You may have to try again for days at a time before you can reach someone.

You can also contact the company by using:

  • Customer relations: 1-800-925-4733
  • Corporate inquiries: 1-847-914-2500
  • Website services: 1-877-250-5823
  • Walgreens Online Live Chat: Accessible through the 'Chat' button after you log in to your Walgreens account. The 'Chat' button should also be visible next to the sign-in box.
  • Walgreens Online Contact: Online form located here. Upon completion, someone will assist you via email.

Live chat may be a faster way to resolve your issues compared to waiting on hold. However, you may be connected with an automated bot instead of a human. Additionally, live chat is only open from 7 a.m. to 1 a.m. EST.

Resolving Store-Specific Issues

Sometimes you can get your issue resolved faster by calling the store directly. You should be able to find that information by searching 'Walgreens near me online. Problems that might affect other customers should always be reported. For example, if a store is dirty or cluttered, it could pose a health hazard to everyone. You might also want to notify the company of any staff members who aren't adhering to company standards.

To report an incident that happened at your local Walgreens, follow these steps:

  1. Set your location nearest to where the store is located.
  2. Visit Walgreens' page and choose either the management, pharmacy staff, or employees option.
  3. Choose whether or not you wish to be contacted after filling out the form.
  4. Fill out your personal information as well as the details of what happened.

Can I Contact Walgreens on Social Media?

You can also reach Walgreens on its social media accounts.

Messaging Walgreens on these platforms works similarly to the live chat program. A response may not be immediate, but you'll likely receive one on the same day.

Options if You Can't Get Help From Walgreens Customer Service

Even if the company itself is uncooperative, you still deserve support. You can try:

Filing a Complaint

Reporting Walgreens to consumer protection agencies can get you a resolution and protect others from future problems. Our File a Complaint Against Any Company product can help!

Pursuing a Refund Through DoNotPay

If you have been charged too much for a product or prescription, there's a way to get your money back. You can request a refund or initiate a chargeback any time with DoNotPay!

Suing Walgreens in Small Claims Court

When all else fails, you may have to take the issue before a judge. This might seem stressful unless you have DoNotPay! Our Send demand letters to Anyone product can automatically generate a letter to prove your case.

Never Wait On Walgreens Customer Service Again: Use DoNotPay!

Unfortunately, some issues at Walgreens can only be resolved over the phone. For guaranteed support, all you need is DoNotPay's Customer Service product!

Here's how you can use DoNotPay when you need to skip the Walgreens customer service phone queue:

  1. Open your web browser and sign up for DoNotPay.
  2. Type in Skip Waiting on Hold and select the product.
  3. Search for the company you’d like to call.
  4. Click on the name of the company and have us do the work for you.

Need to Reach Another Company With DoNotPay?

Did you know that DoNotPay can also navigate the phone lines for more than 10,000 other businesses? Just a few of those include:

Even if a company doesn't have a customer support number, DoNotPay can still assist you! We can reach out to any company on your behalf either by letter or email.

DoNotPay Is Your Ultimate Customer Support Resource

Many consumers are surprised at just how hard it is to get simple problems fixed through customer service! The first step is opening a DoNotPay account. From there, you gain access to DoNotPay's entire library of effective solutions, including:

Want your issue solved now?