Contact Saks Fifth Avenue Customer Service With Ease
Do you love shopping for luxury clothing and accessories from Saks Fifth Avenue? If so, it's a good idea to know how to contact Saks Fifth Avenue's Customer Service. That way, if a package doesn't arrive, or if your shopping experience is less than ideal, you'll have a way to make things right.
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Saks Fifth Avenue Contact Info
Saks Fifth Avenue offers a couple of ways to contact the company's Customer Service Department.
|Online||From the company's website, you can chat with a customer service representative 24 hours a day, 7 days a week. All you need to do is go to the store's support page, click on the chat box, and type your question or concern. A representative should be standing by to answer your questions and fix your purchase problems.
Additionally, you can fill out the form on the support page, and a representative will respond via email to your request. This method offers the option of uploading images, so you can show photos of defects or receipts.
|By Phone||If you'd rather speak to someone directly, you can call the Customer Service Department at 1-877-551-7257 between the hours of 6:00 am and midnight EST. Be prepared with any receipts or other information needed to make your requests and present your case.|
Why Do People Contact Saks Fifth Avenue's Customer Support?
Customers contact Saks Fifth Avenue's Customer Service Department for a variety of reasons. Some of them include:
- Online Credit Card Transaction Issues
- Lost Packages
- Damaged Items
- Shipment Progress Questions
No matter your concern, Saks Fifth Avenue's Customer Service Department should direct your call to a representative that can answer your question and resolve your issues.
You can do this by either chatting with a representative online, calling the Customer Service Department directly, or by sending a letter by mail.
How Do You Get Quick Answers to Your Saks Fifth Avenue Questions?
If you're curious about making a return, or if you'd like to check the status of your shipment, visit Saks Fifth Avenue website. Here, you'll find detailed information regarding returns, shipments, and alterations. While exploring, make sure you also sign up to receive emails so you can snag a 10% discount on your next purchase.
The best way to contact Saks Fifth Avenue Customer Service is via the company's phone number. Customers claim that wait times are very long, and some representatives aren't very helpful, but they are eventually able to find the answers to their questions and have their problems resolved.
Many frustrated customers turn to online forums to complain about Saks Fifth Avenue's Customer Service Department, and the company has lost loyal customers from their lack of communication. If you try calling on your own, you can expect to spend hours on the phone dealing with representatives who may or may not know how to help.
Luckily, DoNotPay's Skip Waiting on Hold product is available to do this work for you.
Saks Fifth Avenue's Corporate Address
If you continue to have problems dealing with the company's Customer Service Department, you may need to reach out to the corporate office. You can mail a letter to the following address:
117 W 57th Street
New York, NY 10001
This is especially helpful if the company is not being responsive to your demands. If you choose to file a lawsuit against Saks Fifth Avenue in small claims court, you'll need this address to have the company served.
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Saks Fifth Avenue Customer Service can be difficult to navigate, and hold times can last for hours. If you don't want to waste an afternoon on hold, DoNotPay can do it for you.
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