How to Contact Orbitz Customer Service Without Waiting
Orbitz allows you to book flights, hotels, cruises, and rental cars in one place, but if you have a problem or your travel plans change, you'll need to get in touch with Orbitz customer service. Calling customer service is often necessary, but it can involve spending a lot of time on hold before you can actually speak to a representative.
When you need to speak to a representative at Orbitz, DoNotPay can help you avoid the wait. Here's what you need to know about contacting without wasting time.
How to Contact Orbitz Customer Service Yourself
There are several different options available to you if you need to contact .
Automated Virtual Agent | If you have a straightforward situation, you might be able to handle your problem with Orbitz's Virtual Agent, an automated chat system. You can use the Virtual Agent to:
If any of these cover your situation, you can use the Virtual Agent to handle them without a wait. |
Chat Service | To access the Orbitz chat service, you'll need to log in to your online account with the company. Once you've signed in, either on the Orbitz mobile app or the Orbitz website, you'll be able to contact a customer service representative by chat. Since this involves talking to a live person, you may experience wait times here. |
Phone | Orbitz's customer service number is 888-656-4546. To get through the phone tree to speak to a live representative, press # repeatedly. |
Send an email with your concerns. Email isn't always the best option for a time-sensitive problem, but it can be a good choice when you want to have written documentation of your attempt to resolve the problem. | |
Social Media | Like many travel-related companies, Orbitz has been known to respond to customer service requests on its social media platforms. Twitter is usually the best platform for reaching out to companies, but Orbitz uses Facebook as well. You can either send a direct message or a public tweet or both. Orbitz may be more likely to respond to a public complaint, but you'll be able to include details like your reservation number in a private message. |
While you might experience a long wait, in most cases you'll be able to resolve your issue once you finally speak to a representative. However, sometimes that doesn't happen, and you'll need to escalate further.
Orbitz Corporate Address
If you're having an issue that you're unable to resolve through normal customer service channels, you may need to escalate to complaining to Orbitz's corporate headquarters or even suing in small claims court. Orbitz's headquarters are located at:
500 W. Madison Street
Suite 1000
Chicago, IL 60661
You'll need this address if you're considering a lawsuit, as this is where you'll need to send formal demand letters and other documents.
Filing a Small Claims Lawsuit
If you're experiencing an issue with Orbitz that's caused you direct financial harm, such as the company overcharging you, you may be able to take the company to small claims court. As an individual, you can send demand letters to for up to $10,000 in small claims court. You may need to do this if:
- The company won't issue you a refund.
- The company isn't letting you cancel a reservation within the stated cancellation period.
- You were overcharged or experienced another billing error.
You don't need a lawyer to send demand letters to in small claims court. You can either file the lawsuit yourself or with DoNotPay's help.
Easily Contact Orbitz Customer Service With DoNotPay
When your travel plans change or you have a problem with your booking, you'll need to contact Orbitz. While wait times can be a major obstacle, a live phone conversation is often the most efficient and effective way to take care of the situation. With DoNotPay's fast, easy and successful customer service product, you can skip the queue. Let DoNotPay do the waiting for you and get straight to your conversation.
Here's how you can use DoNotPay to skip Orbitz's phone queue:
- Open your web browser and sign up for DoNotPay.
- Type in Skip Waiting on Hold and select the product.
- Search for the company you'd like to call.
- Click on the name of the company and have us do the work for you.
That's all you need to do. As soon as a representative picks up, DoNotPay will contact you so you can speak to them without needing to wait.
DoNotPay Can Help You Skip the Line at Thousands of Companies
From updated travel plans to defective products, there are countless reasons you might need to contact a company's customer service department. DoNotPay can help you get in touch with whichever company you need help from, including:
To easily get in touch with Orbitz customer service without the wait, contact DoNotPay now.