The Easiest Way to Reach Norton Customer Service Reps

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

The Easy Way to Reach Norton Customer Service

Are you struggling to get a response from ? DoNotPay is here to help. The world's first AI Consumer Champion is here to help you take on any big company, even Walmart, Marriott, and Amazon.

This piece discusses four main points about Norton's customer service:

  1. Norton's terrible reputation for customer service
  2. How to reach Norton customer service using DoNotPay (it's the fastest, easiest, and most reliable way)
  3. How to contact Norton by yourself (we wish you luck!)
  4. And other ways you can use DoNotPay to stand up for yourself as a consumer

If you're struggling to get a response from Norton customer service, you are not alone.

Norton Has a Horrible Reputation for Customer Service

Norton — formerly Norton by Symantec — is now a division of NortonLifeLock. The digital security company is based in Mountain View, CA. The company has a depressing reputation for horrible customer service. If you look around at review websites and consumer advocacy sites, you'll see the average star rating for is about a 1.9 out of 5.

The Better Business Bureau (BBB) lists more than 1,100 bad reviews within the last few years. Complaints tend to be about:

  • Forced updates that don't work or that shut down customer devices
  • Billing problems, like double charges or additional unfair charges
  • Credit card problems that never get solved
  • Issues with cancellations — many clients get billed even after they have canceled
  • And Norton's failure to provide the service they sell, safeguarding your personal information

These are only a few reasons you might need to work with Norton customer service. Regardless of the reason, many customers feel they get "the runaround" from Norton. Sometimes they even receive paperwork on time, like a proof of cancellation, but continue to get billed. Frustrated clients spend hours on hold or weeks waiting for an emailed response.

You don't need to put up with that! DoNotPay is the fastest, easiest, and most reliable way to deal with Norton. We'll show you how easy it is, and then we'll provide Norton's customer service details if you still want to tackle this by yourself.

Let DoNotPay Wait On Hold for You

DoNotPay is the world's first AI Consumer Champion. It can also be your personal assistant for shady retailers, sneaky subscription fees, and Norton. It's really easy to use.

How to Contact Norton Customer Service Using DoNotPay

Just follow these four simple steps, and let DoNotPay wait on hold for you:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you'd like to call.

  4. Click on the name of the company and have us do the work for you.

Nothing could be easier. DoNotPay will notify you the moment someone picks up. You can go about your busy day without waiting on Norton customer service. And remember, it works for any company. Mojang, Ubisoft, and Rockstar are among the customer service calls we manage the most.

Why Use DoNotPay to Contact Norton Customer Service

DoNotPay is always fast, simple, and reliable. We will get the job done and wait on hold on your behalf until a customer service rep answers the phone.

DoNotPay exists to save you money and time. To that end, we've gathered for you. If you want to do this by yourself, see the table below.

Norton Customer Service Contact Information

Customer Support Web PageOfficial Norton Support
Customer Service Phone Number1 (855) 815-2726

We added a social media listing here, even though it isn't direct to customer service. Sometimes a little public shaming goes a long way toward solving a problem.

Now, let's explore other ways DoNotPay could help an unhappy Norton customer.

More Ways Norton Clients Can Use DoNotPay

Let's imagine you're a Norton LifeLock customer. You've been paying $70 per year for personal information security for the past few years. One day, you apply for a loan, only to discover your identity has been stolen, and there are many medical charges on your credit report. DoNotPay can help you.

Beyond using the app to contact Norton customer service, DoNotPay customers can:

  • Write a demand letter to Norton for a refund
  • Take Norton to small claims court
  • Analyze their TOS for breaches of contract
  • Clean up your credit report
  • Use a virtual credit card to try a different service risk-free

And that's only the beginning! When you need to stand up to a big company, make DoNotPay your first resource. But there's still more.

More Ways to Use DoNotPay

The world's first AI Consumer Champion is here to make your life easier and less costly. Spend some time on the app today, and use it to:

  • Register your pets
  • Fight parking tickets
  • Stand up to shady landlords
  • Learn about becoming an egg donor
  • And so much more

Try it now!

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