Contact Metro Customer Service Hassle-Free

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

Contact Metro Customer Service the Easy Way With DoNotPay

Metro PCS is a prepaid phone service, also known as Metro by T-Mobile. As one of the largest and oldest prepaid mobile phone brands, it isn’t surprising that Metro PCS gets a lot of requests for customer service each day.

If you have a problem with your account or your service and want to contact , there are two ways to go about it: doing it yourself, which can be a real hassle or using DoNotPay resources, which is easy. We’ve put together this guide to give you the complete picture for contacting team.

How to Contact Metro Customer Service

Metro PCS has several different options for contacting their customer service representatives. You can use their online chat feature if you don’t want to speak directly with a representative over the phone. They also offer an online support center that provides instructional guides and troubleshooting tips for common problems.

However, like any customer support, sometimes it’s hard to reach them. We have come up with a solution that will save you time. Once you subscribe to DoNotPay, you will be able to use our Skip Waiting on Hold product. We will call their customer support, wait on hold, and connect you to the first available agent. Your problems are over! You can use this clever solution by subscribing to our app.

Why Do People Call MetroPCS Mobile Customer Support

People call phone numbers for a range of reasons, including:

  • Make changes to accounts.
  • Troubleshoot & Resolve Issues
  • Upgrade phones
  • Report lost/stolen phone
  • Return/exchange a Phone or Accessory
  • Buy new accessories
  • Get information about promotion/offer.

How to Reach Metro Customer Support

They have a live virtual assistant that can take your inquiries. If you have questions about tickets, prices, and routes are answered on their FAQs page or go to their Youtube channel for more information.

Also, connect with Metro on social networks.

Metro Support/FAQ SiteFAQs
Metro Phone Number 1 (domestic)888-8-METRO-8 or call

*99 from your Metro® by T‑Mobile phone

Metro Phone Number 2 (international)1-800-316-2075
Metro FaxNone
Metro Support EmailContact Portal
MailP.O. Box 5119, Carol Stream, IL 60197-5119 or P.O. Box 37380, Albuquerque, NM 87176-7380

Best Practices for Calling Metro PCS Customer Service

There are several things that you can do to help ensure that your call to Metro PCS customer service is handled quickly and professionally:

  1. Call *611 for customer service or *99 to pay your bill. If you’ve premium handset support, contact Assurant, for the services.
  2. Before calling, ensure you have relevant documentation like billing statements, contracts, and communications between you and Metropcs about your issue.
  3. If you’re seeking technical support with your device, try calling from a different phone or your computer so that you can troubleshoot with the customer service representative.
  4. Have pen and paper nearby so that you can take notes during your conversation with the customer service representative. Things like account numbers, names of representatives, and important dates will help facilitate the resolution process if a problem arises later on.

Skip All of the Waiting With DoNotPay

Just like the ticket taker at a movie theatre, customer service representatives can be hit or miss. You don’t always want to wait for your movie to start, so why would you wait for your issue to be solved? With DoNotPay, skip all of the waiting and jump right into the action. Here’s how:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you’d like to call.

  4. Click on the name of the company and have us do the work for you.

Our effective AI Consumer Champion can also assist with these other issues:

Take Metro to Small Claims Court

Suing a company in a small claims court is easier than you think. The forms are often pretty simple and you can file online. In some places, even an attorney isn’t allowed to represent you. If you have a strong case and know what to do, it’s a great way to get justice without expensive lawyers or complicated procedures.

If Metro refuses to help you and you feel you’ve been wronged, you can probably send demand letters to them in small claims court. DoNotPay can help you see the process through. Here’s how. These are the basic steps:

  1. DoNotPay will make a demand letter to send to Rockstar before you officially send demand letters to them.
  2. If you don’t get a response, you will fill out the court forms. DoNotPay will help you here too!
  3. Then, you can officially file a complaint. DoNotPay can guide you through it.
  4. You will serve the Metro—announce that you are officially suing them.
  5. In the end, show up in court! DoNotPay will provide a script you can use to present your case.

Take the Metro to small claims court, with the DoNotPay web app available on any web

Let DoNotPay Get In Touch With These Companies

Getting in touch with companies today can be a hassle. Most of them hide their contact info behind digital walls, forcing you to wait on hold for long periods or deal with automated phone systems. To make things worse, their customer service reps tend not to be very helpful.

DoNotPay is here to help you connect with businesses and find the information you need quickly. We’ve compiled a list of over 100 companies and organizations and created a series of instructional guides on how to contact them. Here’s a list of companies you can contact with our help.

What Else Can DoNotPay Do?

Contacting customer support is just one of the many services that DoNotPay can help you with. We help you with energy bills, child support and claim your price rewards from major stores.

Here are other issues we can face on your behalf:

Let DoNotPay contact through any web browser.

Want your issue solved now?