ByHow to Contact JetBlue Customer Service
With today's frequent flight cancellations and disruptions to air travel, customer service wait times have grown from inconvenient to unmanageable. can be difficult and require spending a long time on hold. Unfortunately, all airlines have this problem, so switching companies isn't a good solution.
If you're having a problem with either an upcoming flight or a trip that's already in progress, getting in touch with JetBlue to resolve the problem is often both necessary and time-sensitive. There are non-phone ways to contact customer service, but these aren't always as reliable. DoNotPay can help you skip the line to speak to a representative on the phone. Here's what travelers should know about getting in touch with .
How to Contact JetBlue Customer Service on Your Own
Your basic options are phone and chat, but there are other options for you to try as well, depending on wait times and how time-sensitive your issue is.
Live Chat
JetBlue advertises its online chat service as the fastest way to reach assistance. There are three different ways to access this service, depending on the type of device you're using:
- Through iMessage for Apple mobile devices
- Through Google Business Messages for Android phones
- Through your browser for laptops and desktops
You can start any of these chat options on JetBlue's contact us page. Live chat is available in both English and Spanish.
| Phone | JetBlue's customer service number for U.S.-based customers is 1-800-538-2583 and is available 24/7 |
| International Numbers | If you're having trouble getting through to the U.S. customer service line and your phone plan includes international calls, you can try calling the lines based in other countries. The staff on these lines have the same ability to assist you and access to the same information, and they may have much shorter wait times. All of these numbers are listed on the contact us page. |
| Customer Service Desk | If you've missed a flight or are having another problem while you're already at the airport, go to JetBlue's customer service desk. Sometimes there can be long in-person lines, like after a canceled flight, but in many cases, visiting customer service representatives in person is quicker. If you have a time-sensitive issue, you can try calling while waiting in line to see which option works faster. |
| Social Media | While social media platforms are primarily intended for advertising and are not official customer service channels, many travelers have success contacting airlines through their social media accounts, particularly Twitter. If you use Twitter to reach out to JetBlue, make sure to follow their account first so that the airline can easily respond to you in a direct message. These are JetBlue's major social media accounts: |
While the other options can work, your most reliable option is usually calling the company. Unfortunately, this can come with a long wait time before you can speak to a representative.
Why You Might Need to Contact JetBlue Customer Service
There are many situations in which either your plans change or something goes wrong while you're traveling. Some common reasons you might need help from JetBlue's customer service include:
- You need to cancel or reschedule a flight.
- You missed a flight and need to reschedule.
- Your flight was canceled and you need to reschedule.
- Your luggage has been lost.
Many of these situations are time-sensitive, which makes being put on hold especially frustrating.
Easily Contact JetBlue Customer Service With DoNotPay
Airlines often receive an enormous amount of customer service calls, making it difficult to get to them all in a reasonable amount of time. Waiting for hours to reschedule a flight or sort out a baggage issue can be extremely frustrating and impractical. Fortunately, DoNotPay's customer service product offers a fast, easy and successful solution. When you need to call customer service at JetBlue or any other airline, let DoNotPay do the waiting for you. Save yourself the time, stress, and frustration of spending hours on hold so you can focus on preparing for your trip and getting to your destination.
Here's how you can use DoNotPay to skip JetBlue's phone queue:
- Open your web browser and sign up for DoNotPay.
- Type in Skip Waiting on Hold and select the product.
- Search for the company you'd like to call.
- Click on the name of the company and have us do the work for you.
That's it! We'll wait for you and then pass the call over once a representative has picked up.
DoNotPay Can Help You Call Customer Service at Any Company
Wherever you're experiencing long wait times to have your issues resolved, DoNotPay can help. Some companies where DoNotPay can help you skip the hold queue include:
What Else Can DoNotPay Do for You?
DoNotPay can help you navigate bureaucracy and save time in many different ways, including:
- Making a DMV appointment
- Understanding terms of service
- Filing a complaint
- Finding unclaimed money
To speak to a JetBlue customer service representative without waiting for hours, contact DoNotPay today.