Contact Humana Customer Service the Easy Way
Humana is one of the largest health insurance companies in the U.S. by both membership and revenue. It's now among the largest providers of Medicare benefits to U.S. citizens. Like with any other company, Humana customers will, at some point, need to contact customer support to raise a complaint or seek a solution to an issue. But if you have tried contacting customer support for virtually any company, including Amazon, Marriot, Rockstar, Ubisoft, Walmart, and Mojang, then you know how frustrating that can be.
Contacting Humana's customer service team may require a lot of patience on your end. Other customers are in the phone queue too, and that means you have to wait for your turn. Fortunately, DoNotPay can help contact Humana customer service the easy way. Read on to learn how.
Humana Support Contact Number and Email
Humana began as a nursing home in the early 1960s but has grown to become one of the leading health insurance providers. You can reach out to via 1-866-55-1252.
But if you want help from a specific department, you can use the following contact numbers:
|Dental and vision||1-866-427-7478|
|Humana Gold Plus® Integrated||1-877-877-1051|
If the call center representative does not resolve your issue, you can request to speak to the supervisor. Make sure to note the reference number issued during the call, as you may require it if you choose to via a different method. Also, the call center rep may route your issue to the internal team that may promise to get back to you or send you a letter with a detailed explanation. Unfortunately, the response to most inquiries takes between 30 to 40 days.
Apart from calling Humana's customer support, you can send an email to HumanaProviderServices@humana.com. Your email should include the reference numbers given previously.
Where to Find Quick Help for Your Humana Problems
The traditional methods of reaching out to the Humana customer support team either through their contact numbers or email often take a long time, and you may not get the help you need when you need it. There are, however, other ways to get help faster. For instance, you can contact the support team through the official Twitter page, @HumanaHelp, or Facebook page @Humana. Social media has become a powerful tool, and companies are often quick to respond to public complaints than private complaints as they try to protect their brand's image.
Humana Corporate Address
Humana corporate address
- Medical claims:
P.O. Box 14601, Lexington, KY 40512-4601
Humana Claims Office,
P.O. Box 14605, Lexington, KY 40512-4605
The corporate address is important, especially if you choose to sue Humana in small claims court because it is where you'll send a demand letter.
If Humana Refuses to Help Me, Can I Sue Them in Small Claims Court?
If you have tried to reach out to Humana customer support for a solution to your issue in vain and they are not keen to help or are refusing to own up to their errors, you can consider litigation against them in small claims court.
Luckily, DoNotPay can help you with the litigation process against Humana.
Here's how DoNotPay can help you sue them in small claims court:
- DoNotPay creates a demand letter that you can send to Humana to try to settle the matter out of court.
- If Humana does not respond, proceed to fill out court forms. DoNotPay helps you complete the forms and gives you sufficient copies.
- After filling out the forms, you can file an official complaint with the small claims court.
- Serve Humana through their corporate address to inform them about the litigation. You should provide the specific reason why you are filing a lawsuit against them.
- Finally, appear in court. DoNotPay will give you a script to use before the judge.
Common Reasons People Contact Humana Support?
People often reach out to Humana support due to billing disputes or prescription coverage problems.
Get in Touch with Humana Customer Service Using DoNotPay
The Humana customer service is there to help you raise any issue with their services and get help. But due to the long phone queue, reaching out to the support team can be quite frustrating. You might also have to wait longer if the call center representative routes out your issue to the Humana Internal team. Luckily, you can use DoNotPay to skip Humana's phone queue and easily get the help you need.
Here's how DoNotPay can help you skip Humana's phone queue:
- Go to your web browser and sign up for DoNotPay.
- Type in Skip Waiting on Hold and choose the product.
- Search for the company or organization you wish to call.
- Click on the company's name and have us do the work for you.
That's it! DoNotPay notifies you when someone picks up the call so you can speak to a customer support representative without having to spend your precious time waiting on hold.
What Else Can DoNotPay Do?
DoNotPay commits to helping people find quick solutions to the problems they encounter in their daily life. Other than helping you contact any company's customer service the easy way, DoNotPay can also help in the following:
- Filing small claims in the small claims court
- Analyzing terms of service
- Filing complaints
- Scheduling DMV appointments
- Finding missing money
- Requesting for airline flight compensation
- Settling bills
- Requesting free trials