How to Contact Hulu Customer Service the Easy Way
Although Hulu has one of the better reputations when it comes to customer service, there are still times you need help .
Hulu is the leading premium streaming service of both live and on-demand television shows and movies. Originally founded in 2007, they were the first to offer subscribers a choice of watching with or without commercials. They began offering original content in 2011, have partnerships with most networks, offer premium network subscriptions such as Showtime, and now have more than 30 million subscribers. In 2019, they integrated with Disney and NBC Universal. They now also offer live television under the Hulu Plus plan.
They have a good track record of customer service with the majority of their subscribers happy with their service. They are known to be highly responsive and hold times are generally short. There are, however, times when there are longer wait times which can be aggravating. Most of the time, the hold times do not exceed 10 minutes. On those occasions when hold times are longer, you need an option that gives you a shortcut to the front of the queue.
When you don't have the time to wait, you can get to customer service faster by using DoNotPay, where help is just a simple click of a button away.
Hulu Customer Support Contact Number and Email
There is more than one .
You can reach Hulu customer service by dialing 1-888-265-6650.
You can send their customer service department an email at support@hulu.com. They are known to usually respond within 24 hours.
Where to Find Quick Help with Hulu Issues
To get quick help with your Hulu issues, you can check the Hulu help center at:
https://help.hulu.com/s/help-topics
Hulu Corporate Address
Hulu Corporate Headquarters is located in Santa Monica, California.
Hulu Corporate Headquarters
2500 Broadway, Second Floor
Santa Monica, CA 90404
Main Number: (310) 571-4700
Hulu Executive Team
Key members of the executive leadership team are
Jim Earley
President
For those customer support issues that need to be elevated to the corporate level, you can contact:
Karen Van Kirk | Vice President, Viewer Experience
2500 Broadway, Second Floor Santa Monica, CA 90404 karen.vankirk@hulu.com |
Annie Luo | Senior Vice President of Operations
2500 Broadway, Second Floor Santa Monica, CA 90404 annie.luo@hulu.com |
Common Reasons People Contact Hulu Customer Service
Some of the most common reasons that subscribers service include:
- Have trouble starting a new subscription.
- Adjust their subscription by adding services to it.
- Downsize their subscriptions by eliminating services.
- Having trouble streaming shows.
- Canceling their subscription.
- Technical issues with their accounts.
- Payment problems with their accounts.
- Needing help setting up new devices or smart TVs.
- Resuming a canceled subscription.
- Putting their subscription on hold.
Get in Touch With Hulu Customer Service With the Help of DoNotPay
When your streaming service stops working or you have a billing issue, you don't want to be left waiting on hold.
Sometimes, there just isn't enough time to wait on hold for a customer service agent. While most call centers, Hulu's included, have an average hold time of 10 to 13 minutes, people tend to start getting restless after about 3 minutes. This is why DoNotPay developed their Skip Waiting on Hold tool. You won't have to wait in line again because DoNotPay is willing to do it for you. Let DoNotPay wait for your human contact for you. They will notify you when there is a live person on the other end of the line. When you use DoNotPay to shorten your wait time for customer service, you will spend less time on hold and more time doing the things you want to do. Can you imagine what it might be like to never have to sit and listen to repeated announcements and bad hold music ever again?
If you are ready to say goodbye to holding times and phone queues, here is how you get started with DoNotPay:
- Open your web browser and sign up for DoNotPay.
- Type in Skip Waiting on Hold and select the product.
- Search for the company you'd like to call.
- Click on the name of the company and have us do the work for you.
That's it! DoNotPay will let you know the someone picks up, so you can talk to a Hulu customer support representative without having to spend a second waiting on hold. Just think of how much extra time you will have to do the really important things.
DoNotPay Can Help Resolve Customer Service Issues With Any Company You Can Think Of
Do you have problems contacting customer service with other companies? DoNotPay can help with any company, such as
What Else Can DoNotPay Do For You?
There are so many things that DoNotPay can help you with, and the list gets longer every day. Here are just a few things DoNotPay can do for you:
- Cancel subscriptions and memberships.
- Analyze terms of service.
- Get a DMV appointment.
- Receive free trials.
- Find missing money.
- Get help with your bills.
- File a claim in small claims court.
- Get .
- File a complaint.
- Get chargebacks and refunds.
Visit DoNotPay today and see what solutions they might have for you. With DoNotPay, getting help is as easy as clicking a button.