Cancel Your Hotel Chocolat Velvetiser Subscription in 3 Easy Steps
Do you want to end your Hotel Chocolat Velvetiser Subscription? Cancelling your subscription can be frustrating and time-consuming, but it doesn't have to be. DoNotPay can help by for you, so you don't have to waste any time.
Let's explore ways to cancel your subscription on your own, and how DoNotPay can make it easier for you.
What is the Hotel Chocolat Velvetiser Subscription Cancellation Policy?
According to the company's Terms of Service, there are several ways to cancel your subscription. When submitting your cancellation request, the company may ask you to explain your reasoning, but you don't have to provide an answer.
The most important thing to note is that you must cancel your subscription before midnight on the day before your next delivery is due. If you cancel later than that, you'll still be charged for, and will receive, the next month's shipment before your cancellation goes through.
Here are four ways you can .
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Cancelling Online
Go to the company's website and click on My Account. When you click on your subscription settings, you'll be given several options. You can:
- Skip a Month
- Pause Your Subscription
- Cancel Your Subscription
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Cancelling By Email
To cancel via email, send a request to help@hotelchocolat.com. Provide your name and account number along with your request to cancel your subscription. You should receive a confirmation email within a few business days.
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Cancelling By Phone
If you'd like to cancel by phone, call 034 4493 2323. A customer service representative will handle your call, and they should be able to help you cancel your subscription. Make sure you've got your account information handy to pass on to the representative.
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Cancelling By Post
To cancel your subscription via the post, send your request to
Customer Services
Hotel Chocolat
Mint House Newark Close
Royston, SG85HL
Make sure you include all of your account information and be sure to send it before your next shipment cycle begins.
Hotel Chocolat Velvetiser Contact Details and Information
Website | Hotel Chocolat - Luxury Chocolates and Chocolate Gifts | |
Contact Us Form | Hotel Chocolat - Contact Us | |
Contact Us Hours | Monday to Friday | 9.30 am to 6:00 pm |
Saturday | 9:00 am to 2:00 pm | |
Sunday | Closed | |
Telephone | Order Line | 03444 93 13 13 |
Customer Service | 03444 93 23 23 | |
Address | Mint House
Newark Close Royston SG8 5HL United Kingdom | |
Opening Times | Monday to Friday | 8.30 am – 8:00 pm |
Saturday | 8.30 am – 5:00 pm | |
Sunday | 9.00 am – 5:00 pm | |
Bank | 9.00 am – 5:00 pm | |
Holiday | Closed |
How to Cancel Your Hotel Chocolat Subscription After the Cooling Off Period
During the cooling-off period, you can cancel your Hotel Chocolat Velvetiser subscription at any time, for any reason.
If you made a one-time order and you'd like to cancel it, your cooling off period ends 14 days after the day you receive your package. If instead, you signed up for a subscription service, your cooling-off period will end 14 days after the day you receive your first delivery.
It's important to note that you need to contact the company during the cooling-off period if you'd like to cancel your subscription or one-time purchase. You can do so via any of the methods listed above, as long as it's within the 14-day window.
Additionally, you have to return your package within 14 days of submitting your cancellation request. You can mail your package to Freepost Hotel Chocolat. Make sure you receive proof of postage and contact the company before you send your package back to them.
Once you've requested a cancellation and you've mailed your package back to the company, you can expect to receive a refund. This will occur within 14 days of the company receiving the package that you returned.
Problems You Can Run Into When Cancelling Your Subscription
If you want to cancel your subscription at Hotel Chocolat Velvetiser, make sure you do not open the package. If the seal is broken, you may waive your right to return and receive a refund.
DoNotPay Can Cancel Your Hotel Chocolat Velvetiser Subscription
DoNotPay can cancel your so you don't have to. If you don't want to waste time cancelling your subscription, let us take care of it for you.
- Log-in to DoNotPay and search for the Manage Subscriptions product.
- Provide the name of the subscription service you want to cancel.
- Provide your account details such as email address and username.
Once you've provided your information, we'll get to work and cancel your subscription quickly. In fact, we'll even work on getting you a refund.
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