GameStop Refund Policy

Chargebacks and Refunds GameStop Refund Policy

How to Get the Most Out Of the GameStop Refund Policy & Stop Playin Games

GameStop is a retail store for Xbox One X, Playstation 4, and Nintendo Switch games, as well as consoles, systems, and accessories. This is a place where gamers can trade in games, consoles, or consumer electronics either for money or in-store credit. They offer memberships with exclusive perks as well. Since GameStop has a lot of traffic, both retail and in-game, there are numerous reasons you might need a GameStop refund. Find out how you can use their refund policy and what DoNotPay can do to make it a lot easier.

How Can I Get a GameStop Refund With DoNotPay?

You can request a GameStop refund with DoNotPay in just a couple of minutes! First, you need to create your DoNotPay account via your web browser. Then simply follow the steps below:


  1. Select the Get Protected option under the Chargeback category
  2. Type in your bank’s details
  3. Enter the payment details you wish to have refunded
  4. Insert your GameStop purchase details
  5. Verify the information
  6. Choose whether to send the demand letter yourself or have DoNotPay do it for you

DoNotPay takes the lead among the other available options because it does extra work for you! It sends additional information to strengthen your case. Your request gets faxed to your bank automatically. It also sends the necessary VISA and Mastercard codes that increase your chances of winning. It also gathers evidence which enhances the possibility of getting that refund.

Can I Get GameStop Refunds on My Own?

You can submit a GameStop refund request on your own, but bear in mind that DoNotPay works in your favor in more ways than that. 

If you prefer requesting a GameStop refund by yourself, there are several ways of doing it:

Can You Request a Refund Via

Yes / No

DoNotPay

Yes
Email

No

Phone

No
Letter

Yes

Website

No
In-person

Yes

Returning and Requesting a GameStop Refund via Mail

If you wish to request a GameStop refund via traditional mail, you can. Follow the steps below to do so:

  1. Pack the item and everything that came with it neatly
  2. Add the original packing list
  3. Include an explanation of why you are requesting the refund
  4. Send the package to the address listed as the Return Address on the shipping label

You will cover the cost of returning the item by mail—GameStop doesn’t offer shipping refunds.

Returning and Requesting a GameStop Refund In Person

You can return your item to your local GameStop store and request a refund there. If you don’t know where your local store is, just follow the instructions below:

  1. Visit GameStop’s homepage
  2. Click on the Help Center under the Get Help category at the bottom
  3. Select the Returns & Exchanges option
  4. Click on the Find a Nearby Store button under the Returning Products category
  5. Type in your zip code in the Store Finder field
  6. Go to the store

You will need the original packaging to have your refund request approved. 

What Does GameStop the Refund Policy Say?

GameStop has a clear refund policy. It says that you need to keep the receipt if you want to be eligible for getting a refund. Be careful with the packaging because you have to return items in their original, unopened package along with all cables, manuals, etc. 

GameStop reserves its right to deny refunds of items that are opened, damaged, or missing anything. 

You will have the return address on the label, but some can be returned to the store in person.

You are able to return new releases within 48 hours of purchasing for a full refund, even if you opened it.

What Is the GameStop Refund Time?

You can return and ask for a full refund for any new, unopened item no later than seven days of the purchase, except for tablets. Tablet refunds can be requested within 14 days of the purchase. 

If you want to return items after the seven days expire, you can exchange them for the same item within 30 days of purchasing. Should they run out of stock, you can exchange your item for a different one.

GameStop will not refund any items you bought more than 30 days prior to the refund request or the ones that are damaged or not in their original condition.

Why Is My GameStop Refund Missing Shipment?

GameStop offers full refunds under specific circumstances, but that does not include shipping refunds.

When you return items by mail, you need to cover the shipping expenses as well.

Can I Get a GameStop Membership Refund?

GameStop offers Pro memberships for approximately $15 a month, so you can opt either for a free or paid account. There are certain perks you get with a Pro account, but some users don’t find them valuable, which is why they usually want to get a refund.

You can request a refund for the Pro subscription within seven days of signing up. You can contact GameStop customer support by mail, email, or telephone to submit your request, after which you will be downgraded to a free account.

All Pro members’ subscriptions are set to auto-renew, so you will need to cancel it if you don’t want to waste your money. DoNotPay can help you with that too! If you want to be sure you’re in control of all your subscriptions, turn to DoNotPay.

How Long Does It Take for GameStop to Refund Money?

It takes between three to five business days for a GameStop refund to show up in your bank account. If the refund is over $150, it will take up to 14 days for GameStop to mail you the check, no matter whether you use mail or go to the store to return the items and request a refund. 

How Can I Get In Touch With GameStop Customer Support?

You can contact GameStop Customer Support via phone or an email online form. It takes 24 to 48 hours to receive an email response from GameStop Customer Support. 

If you prefer to call, you can do so by dialing 1-800-883-8895. Their working hours are:

  • Monday–Friday 9 a.m–5 p.m.
  • Saturday 10 a.m–3 p. m.

You will need to wait approximately 35 minutes to get ahold of their agent, so don’t forget your patience. You can also let DoNotPay help you with this one! Our app’s features will save you time and patience whenever you need to contact any kind of customer support, such as Rockstar, Amazon, and more.

DoNotPay Protects Your Privacy and Finances

Sharing your credit card details online comes with certain risks, and it’s getting more difficult to tell good and bad websites apart. With DoNotPay’s virtual credit card generator, you will be able to protect your identity and bank account from cyber scammers.

Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials.

What Else Can DoNotPay Help Me With?

Make DoNotPay your virtual assistant now and allow us to take over your time-consuming tasks! Let DoNotPay help you get a refund for Blizzard or Steam, cancel Club Penguin, World of Wordcraft, Star Wars the Old Republic subscription, and much more. All you need to do is sign up in your web browser

Find out more about how DoNotPay can make your life much easier with the following features:


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