How to Reach Fashion Nova Customer Service in a Snap

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Best Way to Contact Fashion Nova Customer Service

Did you know that Fashion Nova was voted the Customer Choice Winner for 2021? The company has a customer rating of 4.02 stars based on 14,018 reviews, implying that the highest percentage of clients are pleased with their purchased items. Also, Fashion Nova is ranked 18th among the best Women's Clothing websites worldwide.

Customers pleased with Fashion Nova praise their high quality, internet shopping, and quick delivery. If you need to connect with the company to place your orders, ask questions, or make requests, DoNotPay is here to assist you in reaching out to their all-day unit.

Fashion Nova Support Contact Number and Email

If you have any questions regarding Fashion Nova services or products, contact their at:

WebsiteFashion Nova
Fashion Nova Support PagesFashion Nova Help Center

Fashion Nova Support

Fashion Nova Phone Number - International1-800-866-0286
Fashion Nova Support Emailinfo@fashionnova.com
Fashion Nova Twitter AccountFashion Nova Help

Fashion Nova Corporate Contact Information

The Fashion Nova Corporate offices are in California. Here’s how you can reach the main office:

Fashion Nova, Inc.

2801 E. 46th Street

Vernon, California 90058

Mobile Number: (213) 625-5900

If Fashion Nova Refuses to Help Me, Can I Send demand letters to Them in Small Claims Court?

You can check out Fashion Nova’s Terms of Service. If a dispute arises under their terms of services, please feel free to reach out to them by email. prior to formally submitting a dispute to court. You and the company may decide to resolve the disagreement informally.

But if they refuse entirely to help you, you can contact an attorney on the next step to take. DoNotPay can also help you send demand letters to them in small claims court.

Fashion Nova Executive Team

Richard Saghian launched the company in 2014 in Vernon, California. Currently, it has approximately 501 employees. The standing CFO is Helen Perez, while the COO is Brandi Turner. There are 5 stores:

  • Westfield Topanga
  • Montebello Towncenter
  • Panorama Mall
  • Burbank Towncenter
  • Northridge Mall

How Does the Fashion Nova Gift Card Work?

Following are the guidelines on Fashion Nova’s Gift Card or e-Gift Card.

  1. You cannot use offers, coupons, or promotional discounts to buy a Fashion Nova gift card.
  2. Gift Cards don't have an expiry date. They are ultimate sale items and cannot be reverted or swapped except if the law mandates it.
  3. If you have a gift card, you can view the balance and status of your card on the Check Gift Card Balance page.
  4. The company can only reward physical Gift Cards in retail stores found across Southern California. A gift card can be acquired at any level ranging from $20.00 to $100.00 and is delivered via email with guidelines on how to redeem it at checkout.
  5. You cannot transfer cash from Gift Cards and E-Gift Cards to an unauthorized person or vendor.

Common Questions Asked at Fashion Nova Support?

Here are some of the often asked queries concerning Fashion Nova:

  1. How do you reclaim your funds from Fashion Nova?

To file a return, you should revert the bought goods within 30 days of the arrival date, with the order delivery note included as per their existing policy. Additionally, if you obtain broken or incorrect attire, you should report it within 7 days of receipt.

  1. Does Fashion Nova reply to Direct Messages?

The company could take up to 24-48 hours to react because they work on the messages in the sequence they were received. A representative is actively working on the DMs and will get back to you as soon as possible!

  1. What might have delayed your order?

If your order is past the processing time frame sent by the company, the customer service team will address you prior. But if they fail to, contact the company using the touches provided above.

  1. How to know the package is already on its way?

Kindly double-check the shipping method you chose, the buying cut-off times, and the estimated arrival date they stated. You can monitor your order online using your Order ID and email account! It's recommended that you sign back into your profile so that you can perhaps view and track shipments!

  1. Are Fashion Nova clothes legit?

The company sells top-notch outfits which come in a variety of designs. Before shipping, the company will perform functional testing so that they don't deliver low-quality clothes. They also provide 30 days of free after-sales service. Subsequently, you can return your product if you feel it's not okay.

  1. How do people get paid on Fashion Nova?

Fashion Nova has a referral program. They claim to collaborate with influencers to sell their products. This is known as affiliate marketing, and they let you sell their products in exchange for a commission once they make profits through you.

If we didn't cover any of your preferred questions, you could see more on their support site.

Get in Touch With Fashion Nova Customer Service Using DoNotPay

DoNotPay will contact the Fashion Nova customer service line and stay on standby in your place. Shortly after the help desk answers your call, DoNotPay will alert you, and then you can tell them your issues. Just do this:

  1. Open your web browser and sign up for DoNotPay.
  2. Type in Skip Waiting on Hold and select the product.
  3. Search for the company you'd like to call.
  4. Click on the name of the company and have us do the work for you.

DoNotPay Can Help You Resolve Customer Service Issues for Any Company

If you’re experiencing problems reaching other company's customer service, DoNotPay can help. Here's a list of other companies that DoNotPay can help you contact easily:

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